{"id":4504,"date":"2026-01-19T14:14:22","date_gmt":"2026-01-19T06:14:22","guid":{"rendered":"https:\/\/guides.visual-paradigm.com\/tw\/docs\/streamlining-the-software-lifecycle-integrating-ai-use-case-modeling-with-visual-paradigms-all-in-one-platform\/2-initial-use-case-modeling\/2-1-identification-of-actors-and-use-cases\/"},"modified":"2026-01-19T14:41:35","modified_gmt":"2026-01-19T06:41:35","slug":"2-1-identification-of-actors-and-use-cases","status":"publish","type":"docs","link":"https:\/\/guides.visual-paradigm.com\/tw\/docs\/streamlining-the-software-lifecycle-integrating-ai-use-case-modeling-with-visual-paradigms-all-in-one-platform\/2-initial-use-case-modeling\/2-1-identification-of-actors-and-use-cases\/","title":{"rendered":"2.1 Identification of Actors and Use Cases"},"content":{"rendered":"<p dir=\"auto\"><strong> Brainstorming the People and Systems (Actors) That Interact with the System and Their High-Level Goals (Use Cases)<\/strong><\/p>\n<p dir=\"auto\">The core strength of use case modeling lies in its user-centric perspective: it focuses on <strong>who<\/strong> is interacting with the system and <strong>why<\/strong>\u2014what valuable goal they are trying to achieve. This section is where abstract vision starts turning into concrete functionality.<\/p>\n<p dir=\"auto\"><strong>Actors<\/strong> represent the external entities (people, roles, organizations, or other systems) that interact with the system under consideration. They are <strong>not<\/strong> internal components or parts of the system itself. <strong>Use cases<\/strong>, in turn, capture the high-level goals those actors pursue when they use the system\u2014expressed from the actor\u2019s point of view in a verb + noun phrase (e.g., \u201cWithdraw Cash\u201d, \u201cBook a Table\u201d, \u201cGenerate Compliance Report\u201d).<\/p>\n<p dir=\"auto\">In this initial brainstorming phase, the goal is <strong>breadth over depth<\/strong>: identify as many meaningful actor\u2013goal pairs as possible without getting lost in detailed steps or exceptions. Visual Paradigm\u2019s <strong>AI-Powered Use Case Modeling Studio<\/strong> supports this creative yet structured process by:<\/p>\n<ul dir=\"auto\">\n<li>Reusing the stakeholder and user map you created in Section 1.3 as a starting point<\/li>\n<li>Proposing candidate actors and high-level use cases based on the scope statement and problem description<\/li>\n<li>Presenting suggestions in an editable table or list format<\/li>\n<li>Allowing one-click promotion of selected items into the formal model<\/li>\n<\/ul>\n<p dir=\"auto\">You remain in full control: accept good suggestions, reject poor ones, merge duplicates, split overly broad items, and\u2014most importantly\u2014add your own domain-specific actors and goals that the AI might not have inferred.<\/p>\n<h3 dir=\"auto\">Step-by-Step Brainstorming Approach in the Studio<\/h3>\n<ol dir=\"auto\">\n<li>Review the stakeholder\/user map from Section 1.3.<\/li>\n<li>For each primary and secondary actor\/role, ask: \u201cWhat major goal(s) does this actor have when interacting with the system?\u201d<\/li>\n<li>Let the AI suggest candidates (click \u201cGenerate Candidates\u201d or similar).<\/li>\n<li>Review the proposed list in the table view.<\/li>\n<li>Refine names to be goal-oriented, concise, and actor-centric.<\/li>\n<li>Add any missing actors or use cases based on your expertise.<\/li>\n<li>Save selections\u2014these become the seeds for the Use Case Diagram in Section 2.3.<\/li>\n<\/ol>\n<h3 dir=\"auto\">Practical Examples<\/h3>\n<p dir=\"auto\"><strong>Example 1: GourmetReserve \u2013 Mobile Dining Reservation App<\/strong><\/p>\n<ul dir=\"auto\">\n<li>\n<p dir=\"auto\"><strong>Starting Actors<\/strong> (from stakeholder map): Diner, Restaurant Staff, Payment Gateway<\/p>\n<\/li>\n<li>\n<p dir=\"auto\"><strong>Brainstormed Actor\u2013Use Case Pairs<\/strong> (after AI suggestion + human refinement):<\/p>\n<div>\n<div dir=\"auto\">\n<div><\/div>\n<table dir=\"auto\">\n<thead>\n<tr>\n<th data-col-size=\"xs\">Actor<\/th>\n<th data-col-size=\"md\">Use Case Name<\/th>\n<th data-col-size=\"lg\">High-Level Goal (Why the actor uses the system)<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td data-col-size=\"xs\">Diner<\/td>\n<td data-col-size=\"md\">Search for Available Tables<\/td>\n<td data-col-size=\"lg\">Quickly discover restaurants with open slots matching preferences<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"xs\">Diner<\/td>\n<td data-col-size=\"md\">Book a Table<\/td>\n<td data-col-size=\"lg\">Secure a reservation for a specific date, time, and party size<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"xs\">Diner<\/td>\n<td data-col-size=\"md\">Pre-order Meal<\/td>\n<td data-col-size=\"lg\">Choose dishes ahead of time to speed up service upon arrival<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"xs\">Diner<\/td>\n<td data-col-size=\"md\">Cancel Reservation<\/td>\n<td data-col-size=\"lg\">Release the booking if plans change (possibly avoiding a fee)<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"xs\">Diner<\/td>\n<td data-col-size=\"md\">View Reservation History<\/td>\n<td data-col-size=\"lg\">Review past bookings and receipts<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"xs\">Restaurant Staff<\/td>\n<td data-col-size=\"md\">Manage Reservations<\/td>\n<td data-col-size=\"lg\">View, confirm, modify, or cancel incoming bookings<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"xs\">Restaurant Staff<\/td>\n<td data-col-size=\"md\">View Pre-Orders<\/td>\n<td data-col-size=\"lg\">See what dishes have been ordered in advance to prepare the kitchen<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"xs\">Payment Gateway<\/td>\n<td data-col-size=\"md\">Process Payment<\/td>\n<td data-col-size=\"lg\">Securely handle deposits or full payments for bookings<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<p dir=\"auto\"><strong>Example 2: SecureATM \u2013 Next-Generation ATM Network<\/strong><\/p>\n<ul dir=\"auto\">\n<li>\n<p dir=\"auto\"><strong>Brainstormed Actor\u2013Use Case Pairs<\/strong> (partial list after AI + refinement):<\/p>\n<div>\n<div>\n<div><\/div>\n<\/div>\n<div dir=\"auto\">\n<div><\/div>\n<table dir=\"auto\">\n<thead>\n<tr>\n<th data-col-size=\"md\">Actor<\/th>\n<th data-col-size=\"md\">Use Case Name<\/th>\n<th data-col-size=\"xl\">High-Level Goal<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td data-col-size=\"md\">Retail Customer<\/td>\n<td data-col-size=\"md\">Withdraw Cash<\/td>\n<td data-col-size=\"xl\">Obtain physical currency from their account<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Retail Customer<\/td>\n<td data-col-size=\"md\">Check Account Balance<\/td>\n<td data-col-size=\"xl\">View current funds without needing a teller<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Retail Customer<\/td>\n<td data-col-size=\"md\">Transfer Funds<\/td>\n<td data-col-size=\"xl\">Move money between their own accounts or to another person<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Small Business Owner<\/td>\n<td data-col-size=\"md\">Deposit Check<\/td>\n<td data-col-size=\"xl\">Add funds to account by scanning a check at the ATM<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Bank Operations Team<\/td>\n<td data-col-size=\"md\">Replenish Cash Cassettes<\/td>\n<td data-col-size=\"xl\">Load additional currency into the machine<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Bank Operations Team<\/td>\n<td data-col-size=\"md\">Monitor ATM Status<\/td>\n<td data-col-size=\"xl\">Detect and respond to faults, low cash, or hardware issues<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"md\">Fraud Detection System<\/td>\n<td data-col-size=\"md\">Analyze Transaction<\/td>\n<td data-col-size=\"xl\">Evaluate each transaction for potential fraud in real time<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<p dir=\"auto\">Notice how \u201cAuthenticate User\u201d is <strong>not<\/strong> listed as a top-level use case here\u2014it is usually treated as a supporting sub-goal (later modeled with \u00abinclude\u00bb) rather than an independent goal the customer pursues for its own sake.<\/p>\n<p dir=\"auto\"><strong>Example 3: CorpLearn \u2013 Corporate E-Learning Platform<\/strong><\/p>\n<ul dir=\"auto\">\n<li>\n<p dir=\"auto\"><strong>Brainstormed Actor\u2013Use Case Pairs<\/strong>:<\/p>\n<div>\n<div dir=\"auto\">\n<div><\/div>\n<table dir=\"auto\">\n<thead>\n<tr>\n<th data-col-size=\"sm\">Actor<\/th>\n<th data-col-size=\"md\">Use Case Name<\/th>\n<th data-col-size=\"lg\">High-Level Goal<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td data-col-size=\"sm\">Employee \/ Learner<\/td>\n<td data-col-size=\"md\">Enroll in Available Course<\/td>\n<td data-col-size=\"lg\">Join a relevant training program<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"sm\">Employee \/ Learner<\/td>\n<td data-col-size=\"md\">Complete Learning Module<\/td>\n<td data-col-size=\"lg\">Progress through assigned or self-selected content<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"sm\">Employee \/ Learner<\/td>\n<td data-col-size=\"md\">Take Assessment<\/td>\n<td data-col-size=\"lg\">Demonstrate knowledge and earn credit toward certification<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"sm\">Employee \/ Learner<\/td>\n<td data-col-size=\"md\">View Progress &amp; Certificates<\/td>\n<td data-col-size=\"lg\">Track learning status and download proof of completion<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"sm\">HR \/ Training Administrator<\/td>\n<td data-col-size=\"md\">Upload New Course Content<\/td>\n<td data-col-size=\"lg\">Add or update training materials in the platform<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"sm\">HR \/ Training Administrator<\/td>\n<td data-col-size=\"md\">Assign Mandatory Training<\/td>\n<td data-col-size=\"lg\">Require specific employees or teams to complete compliance courses<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"sm\">Manager<\/td>\n<td data-col-size=\"md\">View Team Training Progress<\/td>\n<td data-col-size=\"lg\">Monitor which team members have completed required learning<\/td>\n<\/tr>\n<tr>\n<td data-col-size=\"sm\">Compliance Officer<\/td>\n<td data-col-size=\"md\">Generate Compliance Report<\/td>\n<td data-col-size=\"lg\">Produce auditable evidence of training completion for regulators<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<h3 dir=\"auto\">Key Guidelines for Effective Brainstorming<\/h3>\n<ul dir=\"auto\">\n<li>Use <strong>goal-oriented naming<\/strong> \u2014 Start with a verb that reflects what the actor wants to accomplish (e.g., \u201cBook a Table\u201d not \u201cTable Booking System\u201d).<\/li>\n<li>Keep use cases <strong>high-level<\/strong> \u2014 Avoid implementation details or UI steps (save those for detailed flows in Module 4).<\/li>\n<li>Focus on <strong>value<\/strong> \u2014 Every use case should deliver observable, meaningful value to its primary actor.<\/li>\n<li>Distinguish <strong>primary vs. secondary actors<\/strong> \u2014 Primary actors initiate the use case; secondary actors support it (e.g., Payment Gateway).<\/li>\n<li>Don\u2019t worry about completeness yet \u2014 This is the divergent phase; refinement and relationships come next (Module 3).<\/li>\n<\/ul>\n<p dir=\"auto\">By the end of this brainstorming step, you will have a curated, actor-centered list of high-level use cases that captures the essence of what the system must enable. This list becomes the direct input for AI-generated Use Case Diagrams and the backbone for all subsequent detailed modeling\u2014ensuring the entire project stays aligned with real user goals rather than developer assumptions.<\/p>\n","protected":false},"featured_media":0,"parent":4503,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":""},"doc_tag":[],"class_list":["post-4504","docs","type-docs","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>2.1 Identification of Actors and Use Cases - Visual Paradigm Guides Traditional Chinese<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guides.visual-paradigm.com\/tw\/docs\/streamlining-the-software-lifecycle-integrating-ai-use-case-modeling-with-visual-paradigms-all-in-one-platform\/2-initial-use-case-modeling\/2-1-identification-of-actors-and-use-cases\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"2.1 Identification of Actors and Use Cases - Visual Paradigm Guides Traditional Chinese\" \/>\n<meta property=\"og:description\" content=\"Brainstorming the People and Systems (Actors) That Interact with the System and Their High-Level Goals (Use Cases) The core strength of use case modeling lies in its user-centric perspective: it focuses on who is interacting with the system and why\u2014what valuable goal they are trying to achieve. This section is where abstract vision starts turning into concrete functionality. Actors represent the external entities (people, roles, organizations, or other systems) that interact with the system under consideration. They are not internal components or parts of the system itself. Use cases, in turn, capture the high-level goals those actors pursue when they use the system\u2014expressed from the actor\u2019s point of view in a verb + noun phrase (e.g., \u201cWithdraw Cash\u201d, \u201cBook a Table\u201d, \u201cGenerate Compliance Report\u201d). In this initial brainstorming phase, the goal is breadth over depth: identify as many meaningful actor\u2013goal pairs as possible without getting lost in detailed steps or exceptions. 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This section is where abstract vision starts turning into concrete functionality. Actors represent the external entities (people, roles, organizations, or other systems) that interact with the system under consideration. They are not internal components or parts of the system itself. Use cases, in turn, capture the high-level goals those actors pursue when they use the system\u2014expressed from the actor\u2019s point of view in a verb + noun phrase (e.g., \u201cWithdraw Cash\u201d, \u201cBook a Table\u201d, \u201cGenerate Compliance Report\u201d). In this initial brainstorming phase, the goal is breadth over depth: identify as many meaningful actor\u2013goal pairs as possible without getting lost in detailed steps or exceptions. 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