{"version":"1.0","provider_name":"Visual Paradigm Guides Vietnamese","provider_url":"https:\/\/guides.visual-paradigm.com\/vn","author_name":"vpadmin","author_url":"https:\/\/guides.visual-paradigm.com\/vn\/author\/vpadmin\/","title":"Qu\u1ea3n tr\u1ecb Ki\u1ebfn tr\u00fac trong Th\u1ef1c ti\u1ec5n: M\u1ed9t H\u01b0\u1edbng d\u1eabn To\u00e0n di\u1ec7n - Visual Paradigm Guides Vietnamese","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"NbP4XsEQZB\"><a href=\"https:\/\/guides.visual-paradigm.com\/vn\/architecture-governance-in-practice-a-comprehensive-guide\/\">Qu\u1ea3n tr\u1ecb Ki\u1ebfn tr\u00fac trong Th\u1ef1c ti\u1ec5n: M\u1ed9t H\u01b0\u1edbng d\u1eabn To\u00e0n di\u1ec7n<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/guides.visual-paradigm.com\/vn\/architecture-governance-in-practice-a-comprehensive-guide\/embed\/#?secret=NbP4XsEQZB\" width=\"600\" height=\"338\" title=\"&#8220;Qu\u1ea3n tr\u1ecb Ki\u1ebfn tr\u00fac trong Th\u1ef1c ti\u1ec5n: M\u1ed9t H\u01b0\u1edbng d\u1eabn To\u00e0n di\u1ec7n&#8221; &#8212; Visual Paradigm Guides Vietnamese\" data-secret=\"NbP4XsEQZB\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/guides.visual-paradigm.com\/vn\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Gi\u1edbi thi\u1ec7u Trong b\u1ed1i c\u1ea3nh c\u00f4ng ngh\u1ec7 \u0111ang thay \u0111\u1ed5i nhanh ch\u00f3ng nh\u01b0 hi\u1ec7n nay, vi\u1ec7c qu\u1ea3n l\u00fd ki\u1ebfn tr\u00fac m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t \u0111\u1ed1i v\u1edbi th\u00e0nh c\u00f4ng c\u1ee7a t\u1ed5 ch\u1ee9c. Thu\u1eadt ng\u1eef &#8220;qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac&#8221; ch\u1ec9 \u0111\u1ebfn qu\u00e1 tr\u00ecnh gi\u00e1m s\u00e1t v\u00e0 qu\u1ea3n l\u00fd c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ki\u1ebfn tr\u00fac trong doanh nghi\u1ec7p. B\u00e0i vi\u1ebft n\u00e0y cung c\u1ea5p nh\u1eefng hi\u1ec3u bi\u1ebft th\u1ef1c ti\u1ec5n v\u00e0 c\u00e1c h\u01b0\u1edbng d\u1eabn v\u1ec1 vi\u1ec7c tri\u1ec3n khai qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac, nh\u1ea5n m\u1ea1nh c\u00e1c y\u1ebfu t\u1ed1 then ch\u1ed1t v\u00e0 c\u00e1c y\u1ebfu t\u1ed1 chi\u1ebfn l\u01b0\u1ee3c c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3. C\u00e1c y\u1ebfu t\u1ed1 then ch\u1ed1t d\u1eabn \u0111\u1ebfn th\u00e0nh c\u00f4ng trong qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p th\u00e0nh c\u00f4ng trong qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac v\u00e0 vi\u1ec7c qu\u1ea3n l\u00fd hi\u1ec7u qu\u1ea3 H\u1ee3p \u0111\u1ed3ng Ki\u1ebfn tr\u00fac, c\u1ea7n xem x\u00e9t m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 then ch\u1ed1t sau: 1. X\u00e2y d\u1ef1ng c\u00e1c Th\u1ef1c h\u00e0nh T\u1ed1t nh\u1ea5t M\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 n\u1ec1n t\u1ea3ng c\u1ee7a qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac l\u00e0 vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 v\u1eadn h\u00e0nh c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t. C\u00e1c th\u1ef1c h\u00e0nh n\u00e0y c\u1ea7n bao qu\u00e1t nhi\u1ec1u kh\u00eda c\u1ea1nh, bao g\u1ed3m vi\u1ec7c n\u1ed9p, ch\u1ea5p thu\u1eadn, t\u00e1i s\u1eed d\u1ee5ng, b\u00e1o c\u00e1o v\u00e0 thanh l\u00fd c\u00e1c ch\u00ednh s\u00e1ch, quy tr\u00ecnh, vai tr\u00f2, k\u1ef9 n\u0103ng, c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c v\u00e0 c\u00e1c d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 ki\u1ebfn tr\u00fac. B\u1eb1ng c\u00e1ch x\u00e1c \u0111\u1ecbnh v\u00e0 tu\u00e2n th\u1ee7 c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 duy tr\u00ec t\u00ednh nh\u1ea5t qu\u00e1n v\u00e0 \u0111\u1ed9 tin c\u1eady trong c\u00e1c quy\u1ebft \u0111\u1ecbnh ki\u1ebfn tr\u00fac. 2. Tr\u00e1ch nhi\u1ec7m v\u00e0 C\u01a1 c\u1ea5u T\u1ed5 ch\u1ee9c Qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac th\u00e0nh c\u00f4ng \u0111\u00f2i h\u1ecfi vi\u1ec7c thi\u1ebft l\u1eadp \u0111\u00fang \u0111\u1eafn c\u00e1c tr\u00e1ch nhi\u1ec7m v\u00e0 c\u01a1 c\u1ea5u t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh r\u00f5 vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m li\u00ean quan \u0111\u1ebfn c\u00e1c quy tr\u00ecnh qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac v\u00e0 y\u00eau c\u1ea7u b\u00e1o c\u00e1o. \u0110\u1ea3m b\u1ea3o r\u1eb1ng nh\u1eefng c\u00e1 nh\u00e2n ho\u1eb7c nh\u00f3m ph\u00f9 h\u1ee3p ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 c\u00e1c quy\u1ebft \u0111\u1ecbnh ki\u1ebfn tr\u00fac v\u00e0 tu\u00e2n th\u1ee7 l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t cho th\u00e0nh c\u00f4ng. 3. T\u00edch h\u1ee3p C\u00f4ng c\u1ee5 v\u00e0 Quy tr\u00ecnh Qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac hi\u1ec7u qu\u1ea3 \u0111\u00f2i h\u1ecfi vi\u1ec7c t\u00edch h\u1ee3p c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 quy tr\u00ecnh h\u1ed7 tr\u1ee3 vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c th\u1ee7 t\u1ee5c qu\u1ea3n tr\u1ecb. S\u1ef1 t\u00edch h\u1ee3p n\u00e0y kh\u00f4ng ch\u1ec9 mang t\u00ednh quy tr\u00ecnh m\u00e0 c\u00f2n mang t\u00ednh v\u0103n h\u00f3a, \u0111\u1ea3m b\u1ea3o r\u1eb1ng khung qu\u1ea3n tr\u1ecb tr\u1edf th\u00e0nh m\u1ed9t ph\u1ea7n thi\u1ebft y\u1ebfu trong b\u1ea3n ch\u1ea5t t\u1ed5 ch\u1ee9c. 4. Qu\u1ea3n l\u00fd Ti\u00eau ch\u00ed Vi\u1ec7c qu\u1ea3n l\u00fd c\u00e1c ti\u00eau ch\u00ed \u0111\u1ec3 ki\u1ec3m so\u00e1t c\u00e1c quy tr\u00ecnh qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac l\u00e0 thi\u1ebft y\u1ebfu. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m vi\u1ec7c x\u1eed l\u00fd c\u00e1c tr\u01b0\u1eddng h\u1ee3p mi\u1ec5n tr\u1eeb, \u0111\u00e1nh gi\u00e1 tu\u00e2n th\u1ee7, c\u00e1c th\u1ecfa thu\u1eadn m\u1ee9c d\u1ecbch v\u1ee5 (SLAs) v\u00e0 c\u00e1c th\u1ecfa thu\u1eadn m\u1ee9c v\u1eadn h\u00e0nh (OLAs). Vi\u1ec7c qu\u1ea3n l\u00fd ti\u00eau ch\u00ed v\u1eefng ch\u1eafc \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c quy\u1ebft \u0111\u1ecbnh ki\u1ebfn tr\u00fac ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau v\u00e0 ti\u00eau chu\u1ea9n c\u1ee7a t\u1ed5 ch\u1ee9c. 5. \u0110\u00e1p \u1ee9ng c\u00e1c Y\u00eau c\u1ea7u N\u1ed9i b\u1ed9 v\u00e0 B\u00ean ngo\u00e0i Qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac ph\u1ea3i \u0111\u00e1p \u1ee9ng c\u1ea3 c\u00e1c y\u00eau c\u1ea7u n\u1ed9i b\u1ed9 v\u00e0 b\u00ean ngo\u00e0i. Nh\u1eefng y\u00eau c\u1ea7u n\u00e0y bao g\u1ed3m c\u00e1c y\u1ebfu t\u1ed1 v\u1ec1 hi\u1ec7u qu\u1ea3, hi\u1ec7u su\u1ea5t, b\u1ea3o m\u1eadt, to\u00e0n v\u1eb9n, kh\u1ea3 n\u0103ng s\u1eb5n s\u00e0ng, tu\u00e2n th\u1ee7 v\u00e0 \u0111\u1ed9 tin c\u1eady c\u1ee7a t\u1ea5t c\u1ea3 th\u00f4ng tin, d\u1ecbch v\u1ee5 v\u00e0 quy tr\u00ecnh li\u00ean quan \u0111\u1ebfn qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac. Vi\u1ec7c c\u00e2n b\u1eb1ng gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 n\u00e0y l\u00e0 then ch\u1ed1t cho th\u00e0nh c\u00f4ng. C\u00e1c y\u1ebfu t\u1ed1 c\u1ee7a m\u1ed9t Chi\u1ebfn l\u01b0\u1ee3c Qu\u1ea3n tr\u1ecb Ki\u1ebfn tr\u00fac Hi\u1ec7u qu\u1ea3 \u0110\u1ec3 x\u00e2y d\u1ef1ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac v\u1eefng ch\u1eafc, t\u1ed5 ch\u1ee9c c\u1ea7n t\u1eadp trung v\u00e0o m\u1ed9t s\u1ed1 y\u1ebfu t\u1ed1 then ch\u1ed1t nh\u1eb1m \u0111\u1ea3m b\u1ea3o s\u1ef1 ch\u1ea5p nh\u1eadn v\u00e0 th\u00e0nh c\u00f4ng trong doanh nghi\u1ec7p: 1. Ban Ki\u1ebfn tr\u00fac Li\u00ean t\u1ed5 ch\u1ee9c Vi\u1ec7c th\u00e0nh l\u1eadp Ban Ki\u1ebfn tr\u00fac Li\u00ean t\u1ed5 ch\u1ee9c l\u00e0 \u0111i\u1ec1u then ch\u1ed1t. Ban n\u00e0y, \u0111\u01b0\u1ee3c s\u1ef1 \u1ee7ng h\u1ed9 t\u1eeb ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, gi\u00e1m s\u00e1t vi\u1ec7c th\u1ef1c hi\u1ec7n chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n tr\u1ecb CNTT. Nhi\u1ec7m v\u1ee5 c\u1ee7a ban bao g\u1ed3m \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh quan tr\u1ecdng li\u00ean quan \u0111\u1ebfn ki\u1ebfn tr\u00fac v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c r\u1ed9ng l\u1edbn h\u01a1n. 2. Nguy\u00ean t\u1eafc Ki\u1ebfn tr\u00fac C\u1ea7n x\u00e2y d\u1ef1ng m\u1ed9t b\u1ed9 nguy\u00ean t\u1eafc ki\u1ebfn tr\u00fac to\u00e0n di\u1ec7n. Nh\u1eefng nguy\u00ean t\u1eafc n\u00e0y \u0111\u00f3ng vai tr\u00f2 nh\u01b0 nh\u1eefng ng\u1ecdn h\u1ea3i \u0111\u0103ng d\u1eabn \u0111\u01b0\u1eddng, \u0111\u1ecbnh h\u01b0\u1edbng v\u00e0 h\u1ed7 tr\u1ee3 s\u1ee9 m\u1ec7nh c\u1ee7a t\u1ed5 ch\u1ee9c th\u00f4ng qua vi\u1ec7c s\u1eed d\u1ee5ng CNTT. Ch\u00fang cung c\u1ea5p m\u1ed9t khung \u0111\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh ki\u1ebfn tr\u00fac ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. 3. Chi\u1ebfn l\u01b0\u1ee3c Tu\u00e2n th\u1ee7 Ki\u1ebfn tr\u00fac C\u1ea7n \u00e1p d\u1ee5ng m\u1ed9t chi\u1ebfn l\u01b0\u1ee3c Tu\u00e2n th\u1ee7 Ki\u1ebfn tr\u00fac \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c quy\u1ebft \u0111\u1ecbnh ki\u1ebfn tr\u00fac \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7 m\u1ed9t c\u00e1ch nh\u1ea5t qu\u00e1n. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m c\u00e1c bi\u1ec7n ph\u00e1p c\u1ee5 th\u1ec3, v\u01b0\u1ee3t xa nh\u1eefng tuy\u00ean b\u1ed1 ch\u00ednh s\u00e1ch \u0111\u01a1n thu\u1ea7n, nh\u1eb1m \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7. C\u00e1c bi\u1ec7n ph\u00e1p n\u00e0y c\u00f3 th\u1ec3 bao g\u1ed3m \u0110\u00e1nh gi\u00e1 t\u00e1c \u0111\u1ed9ng d\u1ef1 \u00e1n, quy tr\u00ecnh \u0111\u00e1nh gi\u00e1 tu\u00e2n th\u1ee7 ki\u1ebfn tr\u00fac ch\u00ednh th\u1ee9c, v\u00e0 th\u1eadm ch\u00ed tham gia c\u1ee7a \u0111\u1ed9i ng\u0169 ki\u1ebfn tr\u00fac v\u00e0o c\u00e1c quy\u1ebft \u0111\u1ecbnh mua s\u1eafm s\u1ea3n ph\u1ea9m. Qu\u1ea3n tr\u1ecb Ki\u1ebfn tr\u00fac v\u00e0 Ch\u00ednh tr\u1ecb Doanh nghi\u1ec7p Trong l\u0129nh v\u1ef1c qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac, ch\u00ednh tr\u1ecb doanh nghi\u1ec7p \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng. C\u00f3 s\u1ef1 t\u01b0\u01a1ng \u0111\u1ed3ng \u0111\u00e1ng k\u1ec3 gi\u1eefa ki\u1ebfn tr\u00fac doanh nghi\u1ec7p v\u00e0 ki\u1ebfn tr\u00fac trong th\u1ebf gi\u1edbi th\u1ef1c, n\u01a1i ch\u00ednh tr\u1ecb \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn s\u1ef1 ch\u1ea5p nh\u1eadn. Trong m\u00f4i tr\u01b0\u1eddng doanh nghi\u1ec7p, vi\u1ec7c hi\u1ec3u v\u00e0 v\u1eadn d\u1ee5ng ch\u00ednh tr\u1ecb doanh nghi\u1ec7p l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t cho th\u00e0nh c\u00f4ng c\u1ee7a qu\u1ea3n tr\u1ecb ki\u1ebfn tr\u00fac. M\u1ed9t ki\u1ebfn tr\u00fac doanh nghi\u1ec7p b\u1ecb \u00e1p \u0111\u1eb7t m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 h\u1eadu thu\u1eabn ch\u00ednh tr\u1ecb ph\u00f9 h\u1ee3p th\u00ec ch\u1eafc ch\u1eafn s\u1ebd th\u1ea5t b\u1ea1i. \u0110\u1ec3 ph\u00e1t tri\u1ec3n, c\u00e1c ki\u1ebfn tr\u00fac s\u01b0 doanh nghi\u1ec7p ph\u1ea3i \u0111\u1ea3m b\u1ea3o ki\u1ebfn tr\u00fac ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a t\u1ed5 ch\u1ee9c. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 \u0111\u00f2i"}