{"id":6239,"date":"2026-02-04T08:40:34","date_gmt":"2026-02-04T00:40:34","guid":{"rendered":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/"},"modified":"2026-02-04T08:40:34","modified_gmt":"2026-02-04T00:40:34","slug":"understanding-and-creating-an-archimate-capability-map-in-togaf","status":"publish","type":"post","link":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/","title":{"rendered":"Hi\u1ec3u v\u00e0 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate trong TOGAF"},"content":{"rendered":"<h3>B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong EA l\u00e0 g\u00ec?<\/h3>\n<p>M\u1ed9t <strong>B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c<\/strong> trong b\u1ed1i c\u1ea3nh Ki\u1ebfn tr\u00fac Doanh nghi\u1ec7p (EA) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap th\u1ec3 hi\u1ec7n tr\u1ef1c quan c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 n\u00eau r\u00f5 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c ch\u1ee9c n\u0103ng v\u00e0 quy tr\u00ecnh kinh doanh kh\u00e1c nhau, cung c\u1ea5p c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 nh\u1eefng g\u00ec t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. B\u1ea3n \u0111\u1ed3 n\u00e0y \u0111\u00f3ng vai tr\u00f2 n\u1ec1n t\u1ea3ng trong vi\u1ec7c li\u00ean k\u1ebft c\u00e1c n\u0103ng l\u1ef1c kinh doanh v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c, h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh c\u00f3 c\u01a1 s\u1edf.<\/p>\n<h3>T\u1ea1i sao n\u00ean s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong ph\u00e1t tri\u1ec3n EA?<\/h3>\n<ol>\n<li><strong>S\u1ef1 \u0111\u1ed3ng b\u1ed9 chi\u1ebfn l\u01b0\u1ee3c<\/strong>: \u0110\u1ea3m b\u1ea3o c\u00e1c n\u0103ng l\u1ef1c kinh doanh \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c, gi\u00fap \u01b0u ti\u00ean c\u00e1c s\u00e1ng ki\u1ebfn.<\/li>\n<li><strong>X\u00e1c \u0111\u1ecbnh kho\u1ea3ng tr\u1ed1ng<\/strong>: Gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u00f2n thi\u1ebfu ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3, c\u00f3 th\u1ec3 l\u00e0m h\u1ea1n ch\u1ebf kh\u1ea3 n\u0103ng c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau.<\/li>\n<li><strong>C\u1ea3i thi\u1ec7n giao ti\u1ebfp<\/strong>: L\u00e0 c\u00f4ng c\u1ee5 giao ti\u1ebfp tr\u1ef1c quan cho c\u00e1c b\u00ean li\u00ean quan, gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a th\u00f4ng tin ph\u1ee9c t\u1ea1p v\u1ec1 n\u0103ng l\u1ef1c v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang.<\/li>\n<li><strong>T\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c<\/strong>: Gi\u00fap hi\u1ec3u r\u00f5 vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n \u0111\u1ea7u t\u01b0 th\u00eam.<\/li>\n<li><strong>H\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i<\/strong>: H\u1ed7 tr\u1ee3 c\u00e1c n\u1ed7 l\u1ef1c qu\u1ea3n l\u00fd thay \u0111\u1ed5i b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n \u0111\u1ec3 ph\u1ea3n \u1ee9ng v\u1edbi nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng ho\u1eb7c nh\u1eefng thay \u0111\u1ed5i n\u1ed9i b\u1ed9.<\/li>\n<\/ol>\n<h3>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c cho ph\u00e1t tri\u1ec3n EA<\/h3>\n<h4>B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi<\/h4>\n<ul>\n<li><strong>L\u00e0m r\u00f5 m\u1ee5c ti\u00eau<\/strong>: X\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u b\u1ea1n mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u1edbi b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c. C\u00e1c m\u1ee5c ti\u00eau ph\u1ed5 bi\u1ebfn bao g\u1ed3m \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i, l\u1eadp k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n trong t\u01b0\u01a1ng lai ho\u1eb7c x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n.<\/li>\n<li><strong>Tham gia c\u00e1c b\u00ean li\u00ean quan<\/strong>: Tham gia c\u00e1c b\u00ean li\u00ean quan ch\u1ee7 ch\u1ed1t t\u1eeb c\u00e1c ph\u00f2ng ban kh\u00e1c nhau \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 \u0111\u1ea3m b\u1ea3o nhu c\u1ea7u c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh.<\/li>\n<\/ul>\n<h4>B\u01b0\u1edbc 2: Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 n\u0103ng l\u1ef1c<\/h4>\n<ul>\n<li><strong>X\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n c\u00f3<\/strong>: T\u1ed5ng h\u1ee3p danh s\u00e1ch c\u00e1c n\u0103ng l\u1ef1c trong to\u00e0n t\u1ed5 ch\u1ee9c, nh\u01b0 v\u00ed d\u1ee5 minh h\u1ecda v\u1edbi c\u00e1c danh m\u1ee5c nh\u01b0 <strong>Qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m<\/strong>, <strong>Marketing<\/strong>, <strong>B\u00e1n h\u00e0ng v\u00e0 ph\u00e2n ph\u1ed1i<\/strong>, v\u00e0 <strong>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/strong>.<\/li>\n<li><strong>Ti\u1ebfn h\u00e0nh ph\u1ecfng v\u1ea5n v\u00e0 h\u1ed9i th\u1ea3o<\/strong>: Thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ecbnh t\u00ednh t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i \u0111\u1ec3 hi\u1ec3u c\u00e1ch m\u1ed7i n\u0103ng l\u1ef1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a n\u00f3.<\/li>\n<\/ul>\n<h4>B\u01b0\u1edbc 3: Ph\u00e2n lo\u1ea1i v\u00e0 \u01b0u ti\u00ean c\u00e1c n\u0103ng l\u1ef1c<\/h4>\n<ul>\n<li><strong>Ph\u00e2n nh\u00f3m theo ch\u1ee9c n\u0103ng<\/strong>: S\u1eafp x\u1ebfp c\u00e1c n\u0103ng l\u1ef1c v\u00e0o c\u00e1c danh m\u1ee5c ph\u00f9 h\u1ee3p (v\u00ed d\u1ee5 nh\u01b0 <strong>Qu\u1ea3n l\u00fd kinh doanh<\/strong>, <strong>Qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n<\/strong>, <strong>H\u1ed7 tr\u1ee3 kinh doanh<\/strong>) d\u1ef1a tr\u00ean c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c.<\/li>\n<li><strong>\u01afu ti\u00ean<\/strong>: X\u00e1c \u0111\u1ecbnh nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o l\u00e0 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o c\u00f3 th\u1ec3 c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n ho\u1eb7c ph\u00e1t tri\u1ec3n.<\/li>\n<\/ul>\n<h4>B\u01b0\u1edbc 4: T\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c<\/h4>\n<ul>\n<li><strong>Ch\u1ecdn c\u00f4ng c\u1ee5 m\u00f4 h\u00ecnh h\u00f3a<\/strong>: S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 t\u01b0\u01a1ng th\u00edch v\u1edbi ArchiMate (nh\u01b0 Archi, Sparx Enterprise Architect ho\u1eb7c c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c) \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c.<\/li>\n<li><strong>Bi\u1ec3u di\u1ec5n tr\u1ef1c quan<\/strong>: Bi\u1ec3u di\u1ec5n m\u1ed7i n\u0103ng l\u1ef1c d\u01b0\u1edbi d\u1ea1ng m\u1ed9t h\u00ecnh h\u1ed9p trong s\u01a1 \u0111\u1ed3. S\u1eed d\u1ee5ng c\u00e1c \u0111\u01b0\u1eddng n\u1ed1i \u0111\u1ec3 th\u1ec3 hi\u1ec7n m\u1ed1i quan h\u1ec7 v\u00e0 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau gi\u1eefa c\u00e1c n\u0103ng l\u1ef1c.<\/li>\n<\/ul>\n<h4>B\u01b0\u1edbc 5: Ph\u00e2n t\u00edch b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c<\/h4>\n<ul>\n<li><strong>\u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t<\/strong>: \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c.<\/li>\n<li><strong>: X\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng tr\u1ed1ng v\u00e0 r\u1ee7i ro<\/strong>: T\u00ecm ki\u1ebfm c\u00e1c n\u0103ng l\u1ef1c \u0111ang ho\u1ea1t \u0111\u1ed9ng k\u00e9m ho\u1eb7c thi\u1ebfu v\u1eafng, c\u00f3 th\u1ec3 g\u00e2y r\u1ee7i ro \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c.<\/li>\n<li><strong>: \u0110\u00e1nh gi\u00e1 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau<\/strong>: Hi\u1ec3u c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c t\u01b0\u01a1ng t\u00e1c v\u00e0 h\u1ed7 tr\u1ee3 l\u1eabn nhau, x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 t\u00edch h\u1ee3p ho\u1eb7c c\u1ea3i thi\u1ec7n.<\/li>\n<\/ul>\n<h4>B\u01b0\u1edbc 6: Ph\u00e1t tri\u1ec3n c\u00e1c khuy\u1ebfn ngh\u1ecb<\/h4>\n<ul>\n<li><strong>C\u00e1c s\u00e1ng ki\u1ebfn chi\u1ebfn l\u01b0\u1ee3c<\/strong>: \u0110\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn nh\u1eb1m t\u0103ng c\u01b0\u1eddng n\u0103ng l\u1ef1c, l\u1ea5p \u0111\u1ea7y kho\u1ea3ng tr\u1ed1ng ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i ngu\u1ed3n l\u1ef1c. V\u00ed d\u1ee5, n\u1ebfu n\u0103ng l\u1ef1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u00f2n thi\u1ebfu, h\u00e3y \u0111\u1ec1 xu\u1ea5t \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o ho\u1eb7c c\u00f4ng ngh\u1ec7 m\u1edbi.<\/li>\n<li><strong>L\u1ed9 tr\u00ecnh tri\u1ec3n khai<\/strong>: X\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng r\u00f5 r\u00e0ng, n\u00eau r\u00f5 c\u00e1c b\u01b0\u1edbc, th\u1eddi gian v\u00e0 c\u00e1c b\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u1eb1m n\u00e2ng cao c\u00e1c n\u0103ng l\u1ef1c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh.<\/li>\n<\/ul>\n<h4>B\u01b0\u1edbc 7: Truy\u1ec1n \u0111\u1ea1t k\u1ebft qu\u1ea3<\/h4>\n<ul>\n<li><strong>Tr\u00ecnh b\u00e0y b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c<\/strong>: Chia s\u1ebb b\u1ea3n \u0111\u1ed3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn tr\u1ef1c quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c t\u1ed5 ch\u1ee9c v\u00e0 t\u1ea7m quan tr\u1ecdng chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a ch\u00fang.<\/li>\n<li><strong>T\u00e0i li\u1ec7u<\/strong>: Chu\u1ea9n b\u1ecb m\u1ed9t b\u00e1o c\u00e1o to\u00e0n di\u1ec7n t\u00f3m t\u1eaft ph\u00e2n t\u00edch, k\u1ebft qu\u1ea3 v\u00e0 c\u00e1c khuy\u1ebfn ngh\u1ecb c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n.<\/li>\n<\/ul>\n<h4>B\u01b0\u1edbc 8: Gi\u00e1m s\u00e1t v\u00e0 c\u1eadp nh\u1eadt li\u00ean t\u1ee5c<\/h4>\n<ul>\n<li><strong>X\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 KPI<\/strong>: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c theo th\u1eddi gian.<\/li>\n<li><strong>C\u1eadp nh\u1eadt \u0111\u1ecbnh k\u1ef3<\/strong>: L\u00ean l\u1ecbch ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u00f3 v\u1eabn c\u00f2n ph\u00f9 h\u1ee3p v\u00e0 ph\u1ea3n \u00e1nh nh\u1eefng thay \u0111\u1ed5i trong chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng.<\/li>\n<\/ul>\n<h2>V\u00ed d\u1ee5 th\u1ef1c t\u1ebf: S\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 nh\u1ea5t qu\u00e1n chi\u1ebfn l\u01b0\u1ee3c<\/h2>\n<p>V\u00ed d\u1ee5 th\u1ef1c t\u1ebf n\u00e0y xem x\u00e9t b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c, \u0111\u01b0\u1ee3c minh h\u1ecda trong m\u00f4 h\u00ecnh ArchiMate \u0111\u01b0\u1ee3c cung c\u1ea5p. B\u1ea3n \u0111\u1ed3 ph\u00e2n lo\u1ea1i c\u00e1c ch\u1ee9c n\u0103ng v\u00e0 n\u0103ng l\u1ef1c kinh doanh kh\u00e1c nhau, minh ch\u1ee9ng cho vi\u1ec7c ch\u00fang ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c. B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c n\u00e0y, ch\u00fang ta c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 \u0111i\u1ec3m m\u1ea1nh, \u0111i\u1ec3m y\u1ebfu v\u00e0 c\u00e1c c\u01a1 h\u1ed9i c\u1ea3i thi\u1ec7n c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n<p>(<a href=\"https:\/\/online.visual-paradigm.com\/app\/diagrams\/#diagram:proj=0&amp;type=ArchiMateDiagram&amp;gallery=\/repository\/9524d2ad-dc15-4cd3-8124-4c09eef1cf44.xml&amp;name=Archimate%20Example%3A%20Capability%20Map\">Ch\u1ec9nh s\u1eeda b\u1ea3n \u0111\u1ed3 tr\u1ef1c tuy\u1ebfn b\u00ean d\u01b0\u1edbi<\/a>)<\/p>\n<p><img alt=\"Archimate Example: Capability Map\" decoding=\"async\" src=\"https:\/\/guides.visual-paradigm.com\/wp-content\/uploads\/2024\/10\/archimate-example-capability-map.png\"\/><\/p>\n<h2>T\u1ed5ng quan b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c<\/h2>\n<p>B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c bao g\u1ed3m c\u00e1c danh m\u1ee5c ch\u00ednh sau:<\/p>\n<ol>\n<li><strong>Qu\u1ea3n l\u00fd kinh doanh<\/strong>\n<ul>\n<li><strong>Qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m<\/strong>\n<ul>\n<li>X\u00e1c \u0111\u1ecbnh s\u1ea3n ph\u1ea9m<\/li>\n<li>Ph\u00e1t tri\u1ec3n s\u1ea3n ph\u1ea9m<\/li>\n<li>K\u1ef9 thu\u1eadt s\u1ea3n ph\u1ea9m<\/li>\n<\/ul>\n<\/li>\n<li><strong>Marketing<\/strong>\n<ul>\n<li>Ph\u00e1t tri\u1ec3n th\u1ecb tr\u01b0\u1eddng<\/li>\n<li>Qu\u1ea3n l\u00fd chi\u1ebfn d\u1ecbch<\/li>\n<\/ul>\n<\/li>\n<li><strong>B\u00e1n h\u00e0ng v\u00e0 ph\u00e2n ph\u1ed1i<\/strong>\n<ul>\n<li>Qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i<\/li>\n<li>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/strong>\n<ul>\n<li>Qu\u1ea3n l\u00fd d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng<\/li>\n<li>Qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng<\/li>\n<li>Qu\u1ea3n l\u00fd d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n<\/strong>\n<ul>\n<li><strong>Qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c<\/strong>\n<ul>\n<li>Qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c 1<\/li>\n<li>Qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c 2<\/li>\n<\/ul>\n<\/li>\n<li><strong>Qu\u1ea3n l\u00fd y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng<\/strong>\n<ul>\n<li>X\u1eed l\u00fd y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng<\/li>\n<li>Ph\u00e2n t\u00edch y\u00eau c\u1ea7u b\u1ed3i th\u01b0\u1eddng<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>H\u1ed7 tr\u1ee3 kinh doanh<\/strong>\n<ul>\n<li><strong>Qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1<\/strong><\/li>\n<li><strong>Qu\u1ea3n l\u00fd quy tr\u00ecnh<\/strong><\/li>\n<li><strong>Qu\u1ea3n l\u00fd v\u0103n ph\u00f2ng<\/strong><\/li>\n<li><strong>Qu\u1ea3n l\u00fd c\u01a1 s\u1edf v\u1eadt ch\u1ea5t<\/strong><\/li>\n<li><strong>Qu\u1ea3n l\u00fd c\u00f4ng ngh\u1ec7 th\u00f4ng tin<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2>M\u1ee5c ti\u00eau c\u1ee7a b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c<\/h2>\n<p>C\u00e1c m\u1ee5c ti\u00eau ch\u00ednh c\u1ee7a b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c l\u00e0:<\/p>\n<ul>\n<li><strong>\u0110\u1ed3ng b\u1ed9 h\u00f3a n\u0103ng l\u1ef1c v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c<\/strong>: \u0110\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea5t c\u1ea3 c\u00e1c n\u0103ng l\u1ef1c \u0111\u1ec1u h\u1ed7 tr\u1ee3 s\u1ee9 m\u1ec7nh v\u00e0 t\u1ea7m nh\u00ecn c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n<li><strong>X\u00e1c \u0111\u1ecbnh kho\u1ea3ng tr\u1ed1ng v\u00e0 c\u01a1 h\u1ed9i<\/strong>: X\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c m\u00e0 n\u0103ng l\u1ef1c c\u00f3 th\u1ec3 c\u00f2n thi\u1ebfu ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng d\u01b0\u1edbi m\u1ee9c mong \u0111\u1ee3i.<\/li>\n<li><strong>N\u00e2ng cao giao ti\u1ebfp<\/strong>: Cung c\u1ea5p m\u1ed9t bi\u1ec3u di\u1ec5n tr\u1ef1c quan r\u00f5 r\u00e0ng gi\u00fap th\u00fac \u0111\u1ea9y c\u00e1c cu\u1ed9c th\u1ea3o lu\u1eadn gi\u1eefa c\u00e1c b\u00ean li\u00ean quan.<\/li>\n<\/ul>\n<h2>Ph\u00e2n t\u00edch b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c<\/h2>\n<h3>\u0110i\u1ec3m m\u1ea1nh<\/h3>\n<ul>\n<li><strong>Ph\u1ea1m vi bao qu\u00e1t to\u00e0n di\u1ec7n<\/strong>: B\u1ea3n \u0111\u1ed3 bao qu\u00e1t c\u00e1c l\u0129nh v\u1ef1c thi\u1ebft y\u1ebfu c\u1ee7a doanh nghi\u1ec7p, bao g\u1ed3m qu\u1ea3n l\u00fd, x\u1eed l\u00fd t\u00e0i s\u1ea3n v\u00e0 c\u00e1c ch\u1ee9c n\u0103ng h\u1ed7 tr\u1ee3, cho th\u1ea5y m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn to\u00e0n di\u1ec7n trong ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c.<\/li>\n<li><strong>C\u1ea5u tr\u00fac r\u00f5 r\u00e0ng<\/strong>: Vi\u1ec7c ph\u00e2n lo\u1ea1i c\u00e1c n\u0103ng l\u1ef1c th\u00e0nh c\u00e1c khu v\u1ef1c ri\u00eang bi\u1ec7t gi\u00fap d\u1ec5 hi\u1ec3u h\u01a1n v\u00e0 cho ph\u00e9p ph\u00e2n t\u00edch c\u1ee5 th\u1ec3.<\/li>\n<\/ul>\n<h3>Nh\u1eefng \u0111i\u1ec3m y\u1ebfu<\/h3>\n<ul>\n<li><strong>C\u00e1c n\u0103ng l\u1ef1c ch\u1ed3ng l\u1ea5n<\/strong>: M\u1ed9t s\u1ed1 n\u0103ng l\u1ef1c, ch\u1eb3ng h\u1ea1n nh\u01b0 nh\u1eefng n\u0103ng l\u1ef1c trong<strong>Qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m<\/strong> v\u00e0 <strong>Marketing<\/strong>, c\u00f3 th\u1ec3 c\u00f3 c\u00e1c ch\u1ee9c n\u0103ng ch\u1ed3ng l\u1ea5n, cho th\u1ea5y nhu c\u1ea7u ti\u1ec1m t\u00e0ng v\u1ec1 vi\u1ec7c l\u00e0m r\u00f5 v\u00e0 t\u00edch h\u1ee3p.<\/li>\n<li><strong>C\u00e1c khu v\u1ef1c ch\u01b0a ph\u00e1t tri\u1ec3n<\/strong>: M\u1ed9t s\u1ed1 khu v\u1ef1c, ch\u1eb3ng h\u1ea1n nh\u01b0<strong>Qu\u1ea3n l\u00fd khi\u1ebfu n\u1ea1i<\/strong>, c\u00f3 th\u1ec3 c\u1ea7n ph\u00e1t tri\u1ec3n th\u00eam \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/li>\n<\/ul>\n<h3>C\u01a1 h\u1ed9i c\u1ea3i thi\u1ec7n<\/h3>\n<ul>\n<li><strong>N\u00e2ng cao ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng<\/strong>: \u0110\u1ea7u t\u01b0 v\u00e0o c\u00e1c n\u0103ng l\u1ef1c li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n.<\/li>\n<li><strong>T\u1ed1i \u01b0u h\u00f3a qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n<\/strong>: C\u1ee7ng c\u1ed1 c\u00e1c n\u0103ng l\u1ef1c qu\u1ea3n l\u00fd chi\u1ebfn l\u01b0\u1ee3c c\u00f3 th\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh v\u00e0 ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c.<\/li>\n<\/ul>\n<h2>Khuy\u1ebfn ngh\u1ecb<\/h2>\n<ol>\n<li><strong>T\u1ed5 ch\u1ee9c c\u00e1c bu\u1ed5i l\u00e0m vi\u1ec7c<\/strong>: Tham gia c\u00e1c b\u00ean li\u00ean quan v\u00e0o c\u00e1c bu\u1ed5i l\u00e0m vi\u1ec7c \u0111\u1ec3 l\u00e0m r\u00f5 c\u00e1c n\u0103ng l\u1ef1c ch\u1ed3ng l\u1ea5n v\u00e0 \u0111\u01a1n gi\u1ea3n h\u00f3a quy tr\u00ecnh.<\/li>\n<li><strong>\u0110\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o<\/strong>: T\u1eadp trung v\u00e0o c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o cho nh\u00e2n vi\u00ean tham gia v\u00e0o ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd khi\u1ebfu n\u1ea1i \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ecd.<\/li>\n<li><strong>\u0110\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3<\/strong>: Thi\u1ebft l\u1eadp quy tr\u00ecnh th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 xem x\u00e9t b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c nh\u1eb1m \u0111\u1ea3m b\u1ea3o n\u00f3 lu\u00f4n ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng \u0111ang thay \u0111\u1ed5i.<\/li>\n<\/ol>\n<h3>K\u1ebft lu\u1eadn<\/h3>\n<p>B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 quan tr\u1ecdng trong ph\u00e1t tri\u1ec3n Ki\u1ebfn tr\u00fac Doanh nghi\u1ec7p, cung c\u1ea5p c\u00e1i nh\u00ecn c\u00f3 c\u1ea5u tr\u00fac v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 s\u1ef1 ph\u00f9 h\u1ee3p c\u1ee7a ch\u00fang v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. B\u1eb1ng c\u00e1ch tu\u00e2n theo h\u01b0\u1edbng d\u1eabn n\u00e0y, b\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o v\u00e0 s\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0111\u1ec3 n\u00e2ng cao kh\u1ea3 n\u0103ng ra quy\u1ebft \u0111\u1ecbnh, ph\u00e1t hi\u1ec7n kho\u1ea3ng tr\u1ed1ng v\u00e0 t\u1ed1i \u01b0u h\u00f3a ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0m r\u00f5 nh\u1eefng g\u00ec t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u00e0 c\u00f2n h\u1ed7 tr\u1ee3 c\u00e1c n\u1ed7 l\u1ef1c li\u00ean t\u1ee5c \u0111\u1ec3 th\u00edch nghi v\u00e0 ph\u00e1t tri\u1ec3n trong m\u00f4i tr\u01b0\u1eddng kinh doanh n\u0103ng \u0111\u1ed9ng.<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong EA l\u00e0 g\u00ec? M\u1ed9t B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong b\u1ed1i c\u1ea3nh Ki\u1ebfn tr\u00fac Doanh nghi\u1ec7p (EA) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap th\u1ec3 hi\u1ec7n tr\u1ef1c quan c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 n\u00eau r\u00f5 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c ch\u1ee9c n\u0103ng v\u00e0 quy tr\u00ecnh kinh doanh kh\u00e1c nhau, cung c\u1ea5p c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 nh\u1eefng g\u00ec t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. B\u1ea3n \u0111\u1ed3 n\u00e0y \u0111\u00f3ng vai tr\u00f2 n\u1ec1n t\u1ea3ng trong vi\u1ec7c li\u00ean k\u1ebft c\u00e1c n\u0103ng l\u1ef1c kinh doanh v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c, h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh c\u00f3 c\u01a1 s\u1edf. T\u1ea1i sao n\u00ean s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong ph\u00e1t tri\u1ec3n EA? S\u1ef1 \u0111\u1ed3ng b\u1ed9 chi\u1ebfn l\u01b0\u1ee3c: \u0110\u1ea3m b\u1ea3o c\u00e1c n\u0103ng l\u1ef1c kinh doanh \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c, gi\u00fap \u01b0u ti\u00ean c\u00e1c s\u00e1ng ki\u1ebfn. X\u00e1c \u0111\u1ecbnh kho\u1ea3ng tr\u1ed1ng: Gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u00f2n thi\u1ebfu ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3, c\u00f3 th\u1ec3 l\u00e0m h\u1ea1n ch\u1ebf kh\u1ea3 n\u0103ng c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. C\u1ea3i thi\u1ec7n giao ti\u1ebfp: L\u00e0 c\u00f4ng c\u1ee5 giao ti\u1ebfp tr\u1ef1c quan cho c\u00e1c b\u00ean li\u00ean quan, gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a th\u00f4ng tin ph\u1ee9c t\u1ea1p v\u1ec1 n\u0103ng l\u1ef1c v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang. T\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c: Gi\u00fap hi\u1ec3u r\u00f5 vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n \u0111\u1ea7u t\u01b0 th\u00eam. H\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i: H\u1ed7 tr\u1ee3 c\u00e1c n\u1ed7 l\u1ef1c qu\u1ea3n l\u00fd thay \u0111\u1ed5i b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n \u0111\u1ec3 ph\u1ea3n \u1ee9ng v\u1edbi nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng ho\u1eb7c nh\u1eefng thay \u0111\u1ed5i n\u1ed9i b\u1ed9. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c cho ph\u00e1t tri\u1ec3n EA B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi L\u00e0m r\u00f5 m\u1ee5c ti\u00eau: X\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u b\u1ea1n mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u1edbi b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c. C\u00e1c m\u1ee5c ti\u00eau ph\u1ed5 bi\u1ebfn bao g\u1ed3m \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i, l\u1eadp k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n trong t\u01b0\u01a1ng lai ho\u1eb7c x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n. Tham gia c\u00e1c b\u00ean li\u00ean quan: Tham gia c\u00e1c b\u00ean li\u00ean quan ch\u1ee7 ch\u1ed1t t\u1eeb c\u00e1c ph\u00f2ng ban kh\u00e1c nhau \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 \u0111\u1ea3m b\u1ea3o nhu c\u1ea7u c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh. B\u01b0\u1edbc 2: Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 n\u0103ng l\u1ef1c X\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n c\u00f3: T\u1ed5ng h\u1ee3p danh s\u00e1ch c\u00e1c n\u0103ng l\u1ef1c trong to\u00e0n t\u1ed5 ch\u1ee9c, nh\u01b0 v\u00ed d\u1ee5 minh h\u1ecda v\u1edbi c\u00e1c danh m\u1ee5c nh\u01b0 Qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m, Marketing, B\u00e1n h\u00e0ng v\u00e0 ph\u00e2n ph\u1ed1i, v\u00e0 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. Ti\u1ebfn h\u00e0nh ph\u1ecfng v\u1ea5n v\u00e0 h\u1ed9i th\u1ea3o: Thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ecbnh t\u00ednh t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i \u0111\u1ec3 hi\u1ec3u c\u00e1ch m\u1ed7i n\u0103ng l\u1ef1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a n\u00f3. B\u01b0\u1edbc 3: Ph\u00e2n lo\u1ea1i v\u00e0 \u01b0u ti\u00ean c\u00e1c n\u0103ng l\u1ef1c Ph\u00e2n nh\u00f3m theo ch\u1ee9c n\u0103ng: S\u1eafp x\u1ebfp c\u00e1c n\u0103ng l\u1ef1c v\u00e0o c\u00e1c danh m\u1ee5c ph\u00f9 h\u1ee3p (v\u00ed d\u1ee5 nh\u01b0 Qu\u1ea3n l\u00fd kinh doanh, Qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, H\u1ed7 tr\u1ee3 kinh doanh) d\u1ef1a tr\u00ean c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c. \u01afu ti\u00ean: X\u00e1c \u0111\u1ecbnh nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o l\u00e0 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o c\u00f3 th\u1ec3 c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n ho\u1eb7c ph\u00e1t tri\u1ec3n. B\u01b0\u1edbc 4: T\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c Ch\u1ecdn c\u00f4ng c\u1ee5 m\u00f4 h\u00ecnh h\u00f3a: S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 t\u01b0\u01a1ng th\u00edch v\u1edbi ArchiMate (nh\u01b0 Archi, Sparx Enterprise Architect ho\u1eb7c c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c) \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c. Bi\u1ec3u di\u1ec5n tr\u1ef1c quan: Bi\u1ec3u di\u1ec5n m\u1ed7i n\u0103ng l\u1ef1c d\u01b0\u1edbi d\u1ea1ng m\u1ed9t h\u00ecnh h\u1ed9p trong s\u01a1 \u0111\u1ed3. S\u1eed d\u1ee5ng c\u00e1c \u0111\u01b0\u1eddng n\u1ed1i \u0111\u1ec3 th\u1ec3 hi\u1ec7n m\u1ed1i quan h\u1ec7 v\u00e0 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau gi\u1eefa c\u00e1c n\u0103ng l\u1ef1c. B\u01b0\u1edbc 5: Ph\u00e2n t\u00edch b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t: \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. : X\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng tr\u1ed1ng v\u00e0 r\u1ee7i ro: T\u00ecm ki\u1ebfm c\u00e1c n\u0103ng l\u1ef1c \u0111ang ho\u1ea1t \u0111\u1ed9ng k\u00e9m ho\u1eb7c thi\u1ebfu v\u1eafng, c\u00f3 th\u1ec3 g\u00e2y r\u1ee7i ro \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. : \u0110\u00e1nh gi\u00e1 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau: Hi\u1ec3u c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c t\u01b0\u01a1ng t\u00e1c v\u00e0 h\u1ed7 tr\u1ee3 l\u1eabn nhau, x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 t\u00edch h\u1ee3p ho\u1eb7c c\u1ea3i thi\u1ec7n. B\u01b0\u1edbc 6: Ph\u00e1t tri\u1ec3n c\u00e1c khuy\u1ebfn ngh\u1ecb C\u00e1c s\u00e1ng ki\u1ebfn chi\u1ebfn l\u01b0\u1ee3c: \u0110\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn nh\u1eb1m t\u0103ng c\u01b0\u1eddng n\u0103ng l\u1ef1c, l\u1ea5p \u0111\u1ea7y kho\u1ea3ng tr\u1ed1ng ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i ngu\u1ed3n l\u1ef1c. V\u00ed d\u1ee5, n\u1ebfu n\u0103ng l\u1ef1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u00f2n thi\u1ebfu, h\u00e3y \u0111\u1ec1 xu\u1ea5t \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o ho\u1eb7c c\u00f4ng ngh\u1ec7 m\u1edbi. L\u1ed9 tr\u00ecnh tri\u1ec3n khai: X\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng r\u00f5 r\u00e0ng, n\u00eau r\u00f5 c\u00e1c b\u01b0\u1edbc, th\u1eddi gian v\u00e0 c\u00e1c b\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u1eb1m n\u00e2ng cao c\u00e1c n\u0103ng l\u1ef1c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh. B\u01b0\u1edbc 7: Truy\u1ec1n \u0111\u1ea1t k\u1ebft qu\u1ea3 Tr\u00ecnh b\u00e0y b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c: Chia s\u1ebb b\u1ea3n \u0111\u1ed3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn tr\u1ef1c quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c t\u1ed5 ch\u1ee9c v\u00e0 t\u1ea7m quan tr\u1ecdng chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a ch\u00fang. T\u00e0i li\u1ec7u: Chu\u1ea9n b\u1ecb m\u1ed9t b\u00e1o c\u00e1o to\u00e0n di\u1ec7n t\u00f3m t\u1eaft ph\u00e2n t\u00edch, k\u1ebft qu\u1ea3 v\u00e0 c\u00e1c khuy\u1ebfn ngh\u1ecb c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n. B\u01b0\u1edbc 8: Gi\u00e1m s\u00e1t v\u00e0 c\u1eadp nh\u1eadt li\u00ean t\u1ee5c X\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 KPI: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c theo th\u1eddi gian. C\u1eadp nh\u1eadt \u0111\u1ecbnh k\u1ef3: L\u00ean l\u1ecbch ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u00f3 v\u1eabn c\u00f2n ph\u00f9 h\u1ee3p v\u00e0 ph\u1ea3n \u00e1nh nh\u1eefng thay \u0111\u1ed5i trong chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng. V\u00ed d\u1ee5 th\u1ef1c t\u1ebf: S\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 nh\u1ea5t qu\u00e1n chi\u1ebfn l\u01b0\u1ee3c V\u00ed d\u1ee5 th\u1ef1c t\u1ebf n\u00e0y xem x\u00e9t b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c, \u0111\u01b0\u1ee3c minh h\u1ecda trong m\u00f4 h\u00ecnh ArchiMate \u0111\u01b0\u1ee3c<a href=\"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">Hi\u1ec3u v\u00e0 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate trong TOGAF<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":6240,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","fifu_image_url":"https:\/\/online.visual-paradigm.com\/repository\/images\/9524d2ad-dc15-4cd3-8124-4c09eef1cf44\/archimate-diagram-design\/archimate-example-capability-map.png","fifu_image_alt":"","footnotes":""},"categories":[21],"tags":[],"class_list":["post-6239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-archimate-viewpoint"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hi\u1ec3u v\u00e0 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate trong TOGAF - Visual Paradigm Guides Vietnamese<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hi\u1ec3u v\u00e0 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate trong TOGAF - Visual Paradigm Guides Vietnamese\" \/>\n<meta property=\"og:description\" content=\"B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong EA l\u00e0 g\u00ec? M\u1ed9t B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong b\u1ed1i c\u1ea3nh Ki\u1ebfn tr\u00fac Doanh nghi\u1ec7p (EA) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap th\u1ec3 hi\u1ec7n tr\u1ef1c quan c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 n\u00eau r\u00f5 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c ch\u1ee9c n\u0103ng v\u00e0 quy tr\u00ecnh kinh doanh kh\u00e1c nhau, cung c\u1ea5p c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 nh\u1eefng g\u00ec t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. B\u1ea3n \u0111\u1ed3 n\u00e0y \u0111\u00f3ng vai tr\u00f2 n\u1ec1n t\u1ea3ng trong vi\u1ec7c li\u00ean k\u1ebft c\u00e1c n\u0103ng l\u1ef1c kinh doanh v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c, h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh c\u00f3 c\u01a1 s\u1edf. T\u1ea1i sao n\u00ean s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong ph\u00e1t tri\u1ec3n EA? S\u1ef1 \u0111\u1ed3ng b\u1ed9 chi\u1ebfn l\u01b0\u1ee3c: \u0110\u1ea3m b\u1ea3o c\u00e1c n\u0103ng l\u1ef1c kinh doanh \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c, gi\u00fap \u01b0u ti\u00ean c\u00e1c s\u00e1ng ki\u1ebfn. X\u00e1c \u0111\u1ecbnh kho\u1ea3ng tr\u1ed1ng: Gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u00f2n thi\u1ebfu ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3, c\u00f3 th\u1ec3 l\u00e0m h\u1ea1n ch\u1ebf kh\u1ea3 n\u0103ng c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. C\u1ea3i thi\u1ec7n giao ti\u1ebfp: L\u00e0 c\u00f4ng c\u1ee5 giao ti\u1ebfp tr\u1ef1c quan cho c\u00e1c b\u00ean li\u00ean quan, gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a th\u00f4ng tin ph\u1ee9c t\u1ea1p v\u1ec1 n\u0103ng l\u1ef1c v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang. T\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c: Gi\u00fap hi\u1ec3u r\u00f5 vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n \u0111\u1ea7u t\u01b0 th\u00eam. H\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i: H\u1ed7 tr\u1ee3 c\u00e1c n\u1ed7 l\u1ef1c qu\u1ea3n l\u00fd thay \u0111\u1ed5i b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n \u0111\u1ec3 ph\u1ea3n \u1ee9ng v\u1edbi nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng ho\u1eb7c nh\u1eefng thay \u0111\u1ed5i n\u1ed9i b\u1ed9. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c cho ph\u00e1t tri\u1ec3n EA B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi L\u00e0m r\u00f5 m\u1ee5c ti\u00eau: X\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u b\u1ea1n mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u1edbi b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c. C\u00e1c m\u1ee5c ti\u00eau ph\u1ed5 bi\u1ebfn bao g\u1ed3m \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i, l\u1eadp k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n trong t\u01b0\u01a1ng lai ho\u1eb7c x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n. Tham gia c\u00e1c b\u00ean li\u00ean quan: Tham gia c\u00e1c b\u00ean li\u00ean quan ch\u1ee7 ch\u1ed1t t\u1eeb c\u00e1c ph\u00f2ng ban kh\u00e1c nhau \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 \u0111\u1ea3m b\u1ea3o nhu c\u1ea7u c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh. B\u01b0\u1edbc 2: Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 n\u0103ng l\u1ef1c X\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n c\u00f3: T\u1ed5ng h\u1ee3p danh s\u00e1ch c\u00e1c n\u0103ng l\u1ef1c trong to\u00e0n t\u1ed5 ch\u1ee9c, nh\u01b0 v\u00ed d\u1ee5 minh h\u1ecda v\u1edbi c\u00e1c danh m\u1ee5c nh\u01b0 Qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m, Marketing, B\u00e1n h\u00e0ng v\u00e0 ph\u00e2n ph\u1ed1i, v\u00e0 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. Ti\u1ebfn h\u00e0nh ph\u1ecfng v\u1ea5n v\u00e0 h\u1ed9i th\u1ea3o: Thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ecbnh t\u00ednh t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i \u0111\u1ec3 hi\u1ec3u c\u00e1ch m\u1ed7i n\u0103ng l\u1ef1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a n\u00f3. B\u01b0\u1edbc 3: Ph\u00e2n lo\u1ea1i v\u00e0 \u01b0u ti\u00ean c\u00e1c n\u0103ng l\u1ef1c Ph\u00e2n nh\u00f3m theo ch\u1ee9c n\u0103ng: S\u1eafp x\u1ebfp c\u00e1c n\u0103ng l\u1ef1c v\u00e0o c\u00e1c danh m\u1ee5c ph\u00f9 h\u1ee3p (v\u00ed d\u1ee5 nh\u01b0 Qu\u1ea3n l\u00fd kinh doanh, Qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, H\u1ed7 tr\u1ee3 kinh doanh) d\u1ef1a tr\u00ean c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c. \u01afu ti\u00ean: X\u00e1c \u0111\u1ecbnh nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o l\u00e0 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o c\u00f3 th\u1ec3 c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n ho\u1eb7c ph\u00e1t tri\u1ec3n. B\u01b0\u1edbc 4: T\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c Ch\u1ecdn c\u00f4ng c\u1ee5 m\u00f4 h\u00ecnh h\u00f3a: S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 t\u01b0\u01a1ng th\u00edch v\u1edbi ArchiMate (nh\u01b0 Archi, Sparx Enterprise Architect ho\u1eb7c c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c) \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c. Bi\u1ec3u di\u1ec5n tr\u1ef1c quan: Bi\u1ec3u di\u1ec5n m\u1ed7i n\u0103ng l\u1ef1c d\u01b0\u1edbi d\u1ea1ng m\u1ed9t h\u00ecnh h\u1ed9p trong s\u01a1 \u0111\u1ed3. S\u1eed d\u1ee5ng c\u00e1c \u0111\u01b0\u1eddng n\u1ed1i \u0111\u1ec3 th\u1ec3 hi\u1ec7n m\u1ed1i quan h\u1ec7 v\u00e0 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau gi\u1eefa c\u00e1c n\u0103ng l\u1ef1c. B\u01b0\u1edbc 5: Ph\u00e2n t\u00edch b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t: \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. : X\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng tr\u1ed1ng v\u00e0 r\u1ee7i ro: T\u00ecm ki\u1ebfm c\u00e1c n\u0103ng l\u1ef1c \u0111ang ho\u1ea1t \u0111\u1ed9ng k\u00e9m ho\u1eb7c thi\u1ebfu v\u1eafng, c\u00f3 th\u1ec3 g\u00e2y r\u1ee7i ro \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. : \u0110\u00e1nh gi\u00e1 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau: Hi\u1ec3u c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c t\u01b0\u01a1ng t\u00e1c v\u00e0 h\u1ed7 tr\u1ee3 l\u1eabn nhau, x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 t\u00edch h\u1ee3p ho\u1eb7c c\u1ea3i thi\u1ec7n. B\u01b0\u1edbc 6: Ph\u00e1t tri\u1ec3n c\u00e1c khuy\u1ebfn ngh\u1ecb C\u00e1c s\u00e1ng ki\u1ebfn chi\u1ebfn l\u01b0\u1ee3c: \u0110\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn nh\u1eb1m t\u0103ng c\u01b0\u1eddng n\u0103ng l\u1ef1c, l\u1ea5p \u0111\u1ea7y kho\u1ea3ng tr\u1ed1ng ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i ngu\u1ed3n l\u1ef1c. V\u00ed d\u1ee5, n\u1ebfu n\u0103ng l\u1ef1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u00f2n thi\u1ebfu, h\u00e3y \u0111\u1ec1 xu\u1ea5t \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o ho\u1eb7c c\u00f4ng ngh\u1ec7 m\u1edbi. L\u1ed9 tr\u00ecnh tri\u1ec3n khai: X\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng r\u00f5 r\u00e0ng, n\u00eau r\u00f5 c\u00e1c b\u01b0\u1edbc, th\u1eddi gian v\u00e0 c\u00e1c b\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u1eb1m n\u00e2ng cao c\u00e1c n\u0103ng l\u1ef1c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh. B\u01b0\u1edbc 7: Truy\u1ec1n \u0111\u1ea1t k\u1ebft qu\u1ea3 Tr\u00ecnh b\u00e0y b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c: Chia s\u1ebb b\u1ea3n \u0111\u1ed3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn tr\u1ef1c quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c t\u1ed5 ch\u1ee9c v\u00e0 t\u1ea7m quan tr\u1ecdng chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a ch\u00fang. T\u00e0i li\u1ec7u: Chu\u1ea9n b\u1ecb m\u1ed9t b\u00e1o c\u00e1o to\u00e0n di\u1ec7n t\u00f3m t\u1eaft ph\u00e2n t\u00edch, k\u1ebft qu\u1ea3 v\u00e0 c\u00e1c khuy\u1ebfn ngh\u1ecb c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n. B\u01b0\u1edbc 8: Gi\u00e1m s\u00e1t v\u00e0 c\u1eadp nh\u1eadt li\u00ean t\u1ee5c X\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 KPI: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c theo th\u1eddi gian. C\u1eadp nh\u1eadt \u0111\u1ecbnh k\u1ef3: L\u00ean l\u1ecbch ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u00f3 v\u1eabn c\u00f2n ph\u00f9 h\u1ee3p v\u00e0 ph\u1ea3n \u00e1nh nh\u1eefng thay \u0111\u1ed5i trong chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng. 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M\u1ed9t B\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong b\u1ed1i c\u1ea3nh Ki\u1ebfn tr\u00fac Doanh nghi\u1ec7p (EA) l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap th\u1ec3 hi\u1ec7n tr\u1ef1c quan c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 n\u00eau r\u00f5 m\u1ed1i quan h\u1ec7 gi\u1eefa c\u00e1c ch\u1ee9c n\u0103ng v\u00e0 quy tr\u00ecnh kinh doanh kh\u00e1c nhau, cung c\u1ea5p c\u00e1i nh\u00ecn t\u1ed5ng quan v\u1ec1 nh\u1eefng g\u00ec t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 l\u00e0m \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. B\u1ea3n \u0111\u1ed3 n\u00e0y \u0111\u00f3ng vai tr\u00f2 n\u1ec1n t\u1ea3ng trong vi\u1ec7c li\u00ean k\u1ebft c\u00e1c n\u0103ng l\u1ef1c kinh doanh v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c, h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh c\u00f3 c\u01a1 s\u1edf. T\u1ea1i sao n\u00ean s\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c trong ph\u00e1t tri\u1ec3n EA? S\u1ef1 \u0111\u1ed3ng b\u1ed9 chi\u1ebfn l\u01b0\u1ee3c: \u0110\u1ea3m b\u1ea3o c\u00e1c n\u0103ng l\u1ef1c kinh doanh \u0111\u01b0\u1ee3c \u0111\u1ed3ng b\u1ed9 v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a t\u1ed5 ch\u1ee9c, gi\u00fap \u01b0u ti\u00ean c\u00e1c s\u00e1ng ki\u1ebfn. X\u00e1c \u0111\u1ecbnh kho\u1ea3ng tr\u1ed1ng: Gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u00f2n thi\u1ebfu ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3, c\u00f3 th\u1ec3 l\u00e0m h\u1ea1n ch\u1ebf kh\u1ea3 n\u0103ng c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau. C\u1ea3i thi\u1ec7n giao ti\u1ebfp: L\u00e0 c\u00f4ng c\u1ee5 giao ti\u1ebfp tr\u1ef1c quan cho c\u00e1c b\u00ean li\u00ean quan, gi\u00fap \u0111\u01a1n gi\u1ea3n h\u00f3a th\u00f4ng tin ph\u1ee9c t\u1ea1p v\u1ec1 n\u0103ng l\u1ef1c v\u00e0 m\u1ed1i quan h\u1ec7 gi\u1eefa ch\u00fang. T\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c: Gi\u00fap hi\u1ec3u r\u00f5 vi\u1ec7c ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n \u0111\u1ea7u t\u01b0 th\u00eam. H\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh thay \u0111\u1ed5i: H\u1ed7 tr\u1ee3 c\u00e1c n\u1ed7 l\u1ef1c qu\u1ea3n l\u00fd thay \u0111\u1ed5i b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c c\u00f3 th\u1ec3 ph\u00e1t tri\u1ec3n \u0111\u1ec3 ph\u1ea3n \u1ee9ng v\u1edbi nhu c\u1ea7u th\u1ecb tr\u01b0\u1eddng ho\u1eb7c nh\u1eefng thay \u0111\u1ed5i n\u1ed9i b\u1ed9. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c cho ph\u00e1t tri\u1ec3n EA B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi L\u00e0m r\u00f5 m\u1ee5c ti\u00eau: X\u00e1c \u0111\u1ecbnh \u0111i\u1ec1u b\u1ea1n mu\u1ed1n \u0111\u1ea1t \u0111\u01b0\u1ee3c v\u1edbi b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c. C\u00e1c m\u1ee5c ti\u00eau ph\u1ed5 bi\u1ebfn bao g\u1ed3m \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i, l\u1eadp k\u1ebf ho\u1ea1ch ph\u00e1t tri\u1ec3n trong t\u01b0\u01a1ng lai ho\u1eb7c x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n. Tham gia c\u00e1c b\u00ean li\u00ean quan: Tham gia c\u00e1c b\u00ean li\u00ean quan ch\u1ee7 ch\u1ed1t t\u1eeb c\u00e1c ph\u00f2ng ban kh\u00e1c nhau \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 \u0111\u1ea3m b\u1ea3o nhu c\u1ea7u c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c ph\u1ea3n \u00e1nh. B\u01b0\u1edbc 2: Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 n\u0103ng l\u1ef1c X\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n c\u00f3: T\u1ed5ng h\u1ee3p danh s\u00e1ch c\u00e1c n\u0103ng l\u1ef1c trong to\u00e0n t\u1ed5 ch\u1ee9c, nh\u01b0 v\u00ed d\u1ee5 minh h\u1ecda v\u1edbi c\u00e1c danh m\u1ee5c nh\u01b0 Qu\u1ea3n l\u00fd s\u1ea3n ph\u1ea9m, Marketing, B\u00e1n h\u00e0ng v\u00e0 ph\u00e2n ph\u1ed1i, v\u00e0 Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. Ti\u1ebfn h\u00e0nh ph\u1ecfng v\u1ea5n v\u00e0 h\u1ed9i th\u1ea3o: Thu th\u1eadp d\u1eef li\u1ec7u \u0111\u1ecbnh t\u00ednh t\u1eeb c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i \u0111\u1ec3 hi\u1ec3u c\u00e1ch m\u1ed7i n\u0103ng l\u1ef1c ho\u1ea1t \u0111\u1ed9ng v\u00e0 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng c\u1ee7a n\u00f3. B\u01b0\u1edbc 3: Ph\u00e2n lo\u1ea1i v\u00e0 \u01b0u ti\u00ean c\u00e1c n\u0103ng l\u1ef1c Ph\u00e2n nh\u00f3m theo ch\u1ee9c n\u0103ng: S\u1eafp x\u1ebfp c\u00e1c n\u0103ng l\u1ef1c v\u00e0o c\u00e1c danh m\u1ee5c ph\u00f9 h\u1ee3p (v\u00ed d\u1ee5 nh\u01b0 Qu\u1ea3n l\u00fd kinh doanh, Qu\u1ea3n l\u00fd t\u00e0i s\u1ea3n, H\u1ed7 tr\u1ee3 kinh doanh) d\u1ef1a tr\u00ean c\u1ea5u tr\u00fac t\u1ed5 ch\u1ee9c. \u01afu ti\u00ean: X\u00e1c \u0111\u1ecbnh nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o l\u00e0 quan tr\u1ecdng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 nh\u1eefng n\u0103ng l\u1ef1c n\u00e0o c\u00f3 th\u1ec3 c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n ho\u1eb7c ph\u00e1t tri\u1ec3n. B\u01b0\u1edbc 4: T\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c Ch\u1ecdn c\u00f4ng c\u1ee5 m\u00f4 h\u00ecnh h\u00f3a: S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 t\u01b0\u01a1ng th\u00edch v\u1edbi ArchiMate (nh\u01b0 Archi, Sparx Enterprise Architect ho\u1eb7c c\u00e1c c\u00f4ng c\u1ee5 kh\u00e1c) \u0111\u1ec3 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c. Bi\u1ec3u di\u1ec5n tr\u1ef1c quan: Bi\u1ec3u di\u1ec5n m\u1ed7i n\u0103ng l\u1ef1c d\u01b0\u1edbi d\u1ea1ng m\u1ed9t h\u00ecnh h\u1ed9p trong s\u01a1 \u0111\u1ed3. S\u1eed d\u1ee5ng c\u00e1c \u0111\u01b0\u1eddng n\u1ed1i \u0111\u1ec3 th\u1ec3 hi\u1ec7n m\u1ed1i quan h\u1ec7 v\u00e0 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau gi\u1eefa c\u00e1c n\u0103ng l\u1ef1c. B\u01b0\u1edbc 5: Ph\u00e2n t\u00edch b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t: \u0110\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng n\u0103ng l\u1ef1c v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. : X\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng tr\u1ed1ng v\u00e0 r\u1ee7i ro: T\u00ecm ki\u1ebfm c\u00e1c n\u0103ng l\u1ef1c \u0111ang ho\u1ea1t \u0111\u1ed9ng k\u00e9m ho\u1eb7c thi\u1ebfu v\u1eafng, c\u00f3 th\u1ec3 g\u00e2y r\u1ee7i ro \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. : \u0110\u00e1nh gi\u00e1 s\u1ef1 ph\u1ee5 thu\u1ed9c l\u1eabn nhau: Hi\u1ec3u c\u00e1ch c\u00e1c n\u0103ng l\u1ef1c t\u01b0\u01a1ng t\u00e1c v\u00e0 h\u1ed7 tr\u1ee3 l\u1eabn nhau, x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 t\u00edch h\u1ee3p ho\u1eb7c c\u1ea3i thi\u1ec7n. B\u01b0\u1edbc 6: Ph\u00e1t tri\u1ec3n c\u00e1c khuy\u1ebfn ngh\u1ecb C\u00e1c s\u00e1ng ki\u1ebfn chi\u1ebfn l\u01b0\u1ee3c: \u0110\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn nh\u1eb1m t\u0103ng c\u01b0\u1eddng n\u0103ng l\u1ef1c, l\u1ea5p \u0111\u1ea7y kho\u1ea3ng tr\u1ed1ng ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i ngu\u1ed3n l\u1ef1c. V\u00ed d\u1ee5, n\u1ebfu n\u0103ng l\u1ef1c d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u00f2n thi\u1ebfu, h\u00e3y \u0111\u1ec1 xu\u1ea5t \u0111\u1ea7u t\u01b0 v\u00e0o \u0111\u00e0o t\u1ea1o ho\u1eb7c c\u00f4ng ngh\u1ec7 m\u1edbi. L\u1ed9 tr\u00ecnh tri\u1ec3n khai: X\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng r\u00f5 r\u00e0ng, n\u00eau r\u00f5 c\u00e1c b\u01b0\u1edbc, th\u1eddi gian v\u00e0 c\u00e1c b\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u1eb1m n\u00e2ng cao c\u00e1c n\u0103ng l\u1ef1c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh. B\u01b0\u1edbc 7: Truy\u1ec1n \u0111\u1ea1t k\u1ebft qu\u1ea3 Tr\u00ecnh b\u00e0y b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c: Chia s\u1ebb b\u1ea3n \u0111\u1ed3 v\u1edbi c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn tr\u1ef1c quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c t\u1ed5 ch\u1ee9c v\u00e0 t\u1ea7m quan tr\u1ecdng chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a ch\u00fang. T\u00e0i li\u1ec7u: Chu\u1ea9n b\u1ecb m\u1ed9t b\u00e1o c\u00e1o to\u00e0n di\u1ec7n t\u00f3m t\u1eaft ph\u00e2n t\u00edch, k\u1ebft qu\u1ea3 v\u00e0 c\u00e1c khuy\u1ebfn ngh\u1ecb c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n. B\u01b0\u1edbc 8: Gi\u00e1m s\u00e1t v\u00e0 c\u1eadp nh\u1eadt li\u00ean t\u1ee5c X\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 s\u1ed1 KPI: X\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c theo th\u1eddi gian. C\u1eadp nh\u1eadt \u0111\u1ecbnh k\u1ef3: L\u00ean l\u1ecbch ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o n\u00f3 v\u1eabn c\u00f2n ph\u00f9 h\u1ee3p v\u00e0 ph\u1ea3n \u00e1nh nh\u1eefng thay \u0111\u1ed5i trong chi\u1ebfn l\u01b0\u1ee3c t\u1ed5 ch\u1ee9c ho\u1eb7c \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng. V\u00ed d\u1ee5 th\u1ef1c t\u1ebf: S\u1eed d\u1ee5ng b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c s\u1ef1 nh\u1ea5t qu\u00e1n chi\u1ebfn l\u01b0\u1ee3c V\u00ed d\u1ee5 th\u1ef1c t\u1ebf n\u00e0y xem x\u00e9t b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c, \u0111\u01b0\u1ee3c minh h\u1ecda trong m\u00f4 h\u00ecnh ArchiMate \u0111\u01b0\u1ee3cHi\u1ec3u v\u00e0 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate trong TOGAF","og_url":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/","og_site_name":"Visual Paradigm Guides Vietnamese","article_published_time":"2026-02-04T00:40:34+00:00","og_image":[{"url":"https:\/\/online.visual-paradigm.com\/repository\/images\/9524d2ad-dc15-4cd3-8124-4c09eef1cf44\/archimate-diagram-design\/archimate-example-capability-map.png","type":"","width":"","height":""},{"width":1053,"height":601,"url":"https:\/\/online.visual-paradigm.com\/repository\/images\/9524d2ad-dc15-4cd3-8124-4c09eef1cf44\/archimate-diagram-design\/archimate-example-capability-map.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_image":"https:\/\/online.visual-paradigm.com\/repository\/images\/9524d2ad-dc15-4cd3-8124-4c09eef1cf44\/archimate-diagram-design\/archimate-example-capability-map.png","twitter_misc":{"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi":"vpadmin","\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"5 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/#article","isPartOf":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/"},"headline":"Hi\u1ec3u v\u00e0 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate trong TOGAF","datePublished":"2026-02-04T00:40:34+00:00","mainEntityOfPage":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/"},"wordCount":2857,"commentCount":0,"image":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/#primaryimage"},"thumbnailUrl":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/archimate-example-capability-map.png","articleSection":["ArchiMate Viewpoint"],"inLanguage":"vi","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/","url":"https:\/\/guides.visual-paradigm.com\/vn\/understanding-and-creating-an-archimate-capability-map-in-togaf\/","name":"Hi\u1ec3u v\u00e0 t\u1ea1o b\u1ea3n \u0111\u1ed3 n\u0103ng l\u1ef1c ArchiMate trong TOGAF - 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