{"id":6568,"date":"2026-02-05T10:28:09","date_gmt":"2026-02-05T02:28:09","guid":{"rendered":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/"},"modified":"2026-02-05T10:28:09","modified_gmt":"2026-02-05T02:28:09","slug":"optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement","status":"publish","type":"post","link":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/","title":{"rendered":"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c"},"content":{"rendered":"<h2>Gi\u1edbi thi\u1ec7u<\/h2>\n<p>Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt n\u1ec1n t\u1ea3ng v\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong l\u0129nh v\u1ef1c c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI). M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a n\u00f3 l\u00e0 xem x\u00e9t, \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1ea3i thi\u1ec7n c\u1ea9n th\u1eadn c\u00e1c quy tr\u00ecnh kinh doanh hi\u1ec7n t\u1ea1i, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c n\u00e2ng cao. G\u1ed3m hai giai \u0111o\u1ea1n then ch\u1ed1t l\u00e0 \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d v\u00e0 \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d, khung ph\u00e2n t\u00edch n\u00e0y \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c th\u1ef1c hi\u1ec7n h\u1ec7 th\u1ed1ng c\u00e1c s\u00e1ng ki\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh. Th\u00f4ng qua hai giai \u0111o\u1ea1n ri\u00eang bi\u1ec7t n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh t\u1ef1 \u0111\u00e1nh gi\u00e1 v\u00e0 chuy\u1ec3n \u0111\u1ed5i, v\u1edbi m\u1ee5c ti\u00eau l\u1edbn nh\u1ea5t l\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n v\u00e0 x\u00e2y d\u1ef1ng b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh cho c\u00e1c tr\u1ea1ng th\u00e1i quy tr\u00ecnh t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 tr\u01a1n tru h\u01a1n.<\/p>\n<h2>Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 g\u00ec<\/h2>\n<ol>\n<li><strong>Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i:<\/strong>\n<ul>\n<li>Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d bao g\u1ed3m vi\u1ec7c ghi ch\u00e9p v\u00e0 ph\u00e2n t\u00edch c\u1eb7n k\u1ebd tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i c\u1ee7a m\u1ed9t quy tr\u00ecnh kinh doanh. B\u01b0\u1edbc n\u00e0y nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u00e0 to\u00e0n di\u1ec7n v\u1ec1 c\u00e1ch th\u1ee9c quy tr\u00ecnh \u0111ang v\u1eadn h\u00e0nh hi\u1ec7n nay.<\/li>\n<li>C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m:\n<ul>\n<li><strong>S\u01a1 \u0111\u1ed3 h\u00f3a quy tr\u00ecnh:<\/strong>T\u1ea1o c\u00e1c s\u01a1 \u0111\u1ed3 lu\u1ed3ng chi ti\u1ebft ho\u1eb7c bi\u1ec3u \u0111\u1ed3 minh h\u1ecda tr\u00ecnh t\u1ef1 t\u1eebng b\u01b0\u1edbc ho\u1ea1t \u0111\u1ed9ng trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i.<\/li>\n<li><strong>Thu th\u1eadp d\u1eef li\u1ec7u:<\/strong>Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 c\u00e1c ch\u1ec9 s\u1ed1 quy tr\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1eddi gian chu k\u1ef3, t\u1ef7 l\u1ec7 l\u1ed7i v\u00e0 m\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c.<\/li>\n<li><strong>Ph\u1ecfng v\u1ea5n c\u00e1c b\u00ean li\u00ean quan:<\/strong>Tr\u00f2 chuy\u1ec7n v\u1edbi nh\u1eefng ng\u01b0\u1eddi tham gia v\u00e0o quy tr\u00ecnh \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m kh\u00f3 kh\u0103n.<\/li>\n<li><strong>X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3:<\/strong>X\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c m\u00e0 quy tr\u00ecnh c\u00f3 th\u1ec3 ch\u1eadm tr\u1ec5, d\u1ec5 x\u1ea3y ra l\u1ed7i ho\u1eb7c t\u1ed1n nhi\u1ec1u ngu\u1ed3n l\u1ef1c.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai:<\/strong>\n<ul>\n<li>Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d l\u00e0 n\u01a1i c\u00e1c t\u1ed5 ch\u1ee9c h\u00ecnh dung v\u00e0 thi\u1ebft k\u1ebf m\u1ed9t phi\u00ean b\u1ea3n c\u1ea3i ti\u1ebfn ho\u1eb7c t\u1ed1i \u01b0u h\u00f3a c\u1ee7a quy tr\u00ecnh. Giai \u0111o\u1ea1n n\u00e0y mang t\u00ednh h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh trong ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i.<\/li>\n<li>C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m:\n<ul>\n<li><strong>Thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh:<\/strong>X\u00e2y d\u1ef1ng m\u1ed9t lu\u1ed3ng quy tr\u00ecnh m\u1edbi gi\u00fap lo\u1ea1i b\u1ecf c\u00e1c \u0111i\u1ec3m ngh\u1ebdn, gi\u1ea3m l\u1ed7i v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3.<\/li>\n<li><strong>X\u00e1c \u0111\u1ecbnh vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m:<\/strong>X\u00e1c \u0111\u1ecbnh r\u00f5 ai l\u00e0m g\u00ec trong quy tr\u00ecnh m\u1edbi v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c vai tr\u00f2 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3.<\/li>\n<li><strong>Ch\u1ecdn l\u1ef1a c\u00f4ng c\u1ee5 v\u00e0 c\u00f4ng ngh\u1ec7:<\/strong>X\u00e1c \u0111\u1ecbnh xem c\u00e1c c\u00f4ng ngh\u1ec7 ho\u1eb7c c\u00f4ng c\u1ee5 m\u1edbi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ec3 n\u00e2ng cao quy tr\u00ecnh hay kh\u00f4ng.<\/li>\n<li><strong>\u0110\u1eb7t c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t:<\/strong>Thi\u1ebft l\u1eadp c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng c\u1ee7a quy tr\u00ecnh m\u1edbi.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><strong>N\u00f3 li\u00ean quan \u0111\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI) nh\u01b0 th\u1ebf n\u00e0o:<\/strong><\/p>\n<ul>\n<li>Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n n\u1ec1n t\u1ea3ng c\u1ee7a BPI. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch n\u00f3 li\u00ean quan \u0111\u1ebfn to\u00e0n b\u1ed9 quy tr\u00ecnh BPI:<\/li>\n<\/ul>\n<ol>\n<li><strong>X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn:<\/strong>Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn. B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch k\u1ef9 l\u01b0\u1ee1ng quy tr\u00ecnh hi\u1ec7n t\u1ea1i, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c \u0111i\u1ec3m b\u1ea5t hi\u1ec7u qu\u1ea3, d\u01b0 th\u1eeba v\u00e0 \u0111i\u1ec3m ngh\u1ebdn.<\/li>\n<li><strong>Thi\u1ebft k\u1ebf c\u00e1c quy tr\u00ecnh hi\u1ec7u qu\u1ea3:<\/strong>Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai bao g\u1ed3m vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 h\u01a1n, \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh.<\/li>\n<li><strong>Qu\u1ea3n l\u00fd thay \u0111\u1ed5i:<\/strong>Vi\u1ec7c tri\u1ec3n khai quy tr\u00ecnh \u201ct\u01b0\u01a1ng lai\u201d th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i v\u1ec1 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 c\u00f4ng ngh\u1ec7. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd thay \u0111\u1ed5i \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n trong giai \u0111o\u1ea1n \u201ct\u01b0\u01a1ng lai\u201d \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i t\u1eeb quy tr\u00ecnh c\u0169 sang quy tr\u00ecnh m\u1edbi di\u1ec5n ra su\u00f4n s\u1ebb.<\/li>\n<li><strong>C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c:<\/strong>BPI l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p l\u1ea1i. Sau khi quy tr\u00ecnh m\u1edbi \u0111\u01b0\u1ee3c tri\u1ec3n khai, c\u00e1c t\u1ed5 ch\u1ee9c ti\u1ebfp t\u1ee5c theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u1ee7a n\u00f3. N\u1ebfu c\u1ea7n c\u1ea3i ti\u1ebfn th\u00eam, chu k\u1ef3 s\u1ebd b\u1eaft \u0111\u1ea7u l\u1ea1i v\u1edbi m\u1ed9t ph\u00e2n t\u00edch \u201chi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai\u201d kh\u00e1c.<\/li>\n<\/ol>\n<p>T\u00f3m l\u1ea1i, ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p quan tr\u1ecdng trong c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh, gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh hi\u1ec7n t\u1ea1i v\u00e0 thi\u1ebft k\u1ebf c\u00e1c tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u su\u1ea5t h\u01a1n. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 tri\u1ec3n khai nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh.<\/p>\n<h2>Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p v\u1ec1 ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng \/ t\u01b0\u01a1ng lai<\/h2>\n<p>Ti\u00eau \u0111\u1ec1: T\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c<\/p>\n<p>T\u00ecnh hu\u1ed1ng v\u1ea5n \u0111\u1ec1: C\u00f4ng ty ABC \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn trong quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i. Quy tr\u00ecnh hi\u1ec7n t\u1ea1i t\u1ed1n nhi\u1ec1u th\u1eddi gian, d\u1ec5 x\u1ea3y ra l\u1ed7i v\u00e0 thi\u1ebfu hi\u1ec7u qu\u1ea3, d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u1eadm tr\u1ec5 trong vi\u1ec7c l\u00e0m quen v\u00e0 b\u1eaft k\u1ecbp c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean m\u1edbi, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn n\u0103ng su\u1ea5t t\u1ed5ng th\u1ec3. \u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c, c\u00f4ng ty \u0111\u00e3 kh\u1edfi \u0111\u1ed9ng m\u1ed9t d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh nh\u1eb1m chuy\u1ec3n \u0111\u1ed5i t\u1eeb tr\u1ea1ng th\u00e1i \u201cHi\u1ec7n t\u1ea1i\u201d sang tr\u1ea1ng th\u00e1i \u201cT\u01b0\u01a1ng lai\u201d.<\/p>\n<p>M\u00f4 t\u1ea3 quy tr\u00ecnh hi\u1ec7n t\u1ea1i: Quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i bao g\u1ed3m nhi\u1ec1u b\u01b0\u1edbc th\u1ee7 c\u00f4ng, bao g\u1ed3m:<\/p>\n<ol>\n<li>Nh\u00e2n s\u1ef1 kh\u1edfi \u0111\u1ed9ng quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c b\u1eb1ng c\u00e1ch g\u1eedi gi\u1ea5y t\u1edd qua email.<\/li>\n<li>Nh\u00e2n vi\u00ean m\u1edbi \u0111i\u1ec1n v\u00e0o c\u00e1c m\u1eabu gi\u1ea5y t\u1edd b\u1eb1ng tay v\u00e0 g\u1eedi l\u1ea1i cho b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1.<\/li>\n<li>Nh\u00e2n s\u1ef1 nh\u1eadp d\u1eef li\u1ec7u t\u1eeb c\u00e1c m\u1eabu gi\u1ea5y t\u1edd v\u00e0o h\u1ec7 th\u1ed1ng th\u00f4ng tin nh\u00e2n s\u1ef1 (HRIS) m\u1ed9t c\u00e1ch th\u1ee7 c\u00f4ng.<\/li>\n<li>B\u1ed9 ph\u1eadn CNTT c\u1ea5p quy\u1ec1n truy c\u1eadp v\u00e0o c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 c\u00f4ng c\u1ee5 c\u1ea7n thi\u1ebft d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p.<\/li>\n<li>C\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o v\u00e0 h\u01b0\u1edbng d\u1eabn \u0111\u01b0\u1ee3c l\u00ean l\u1ecbch th\u1ee7 c\u00f4ng.<\/li>\n<li>C\u00e1c ph\u00f2ng ban kh\u00e1c nhau cung c\u1ea5p h\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3 theo t\u00ecnh hu\u1ed1ng cho nh\u00e2n vi\u00ean m\u1edbi, t\u1ea1o ra s\u1ef1 kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t trong tr\u1ea3i nghi\u1ec7m \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c.<\/li>\n<li>Ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh di\u1ec5n ra th\u01b0a th\u1edbt v\u00e0 kh\u00f4ng c\u00f3 c\u1ea5u tr\u00fac.<\/li>\n<\/ol>\n<p>C\u00e1c v\u1ea5n \u0111\u1ec1 v\u1edbi quy tr\u00ecnh hi\u1ec7n t\u1ea1i:<\/p>\n<ul>\n<li>G\u00e1nh n\u1eb7ng h\u00e0nh ch\u00ednh l\u1edbn \u0111\u1ed1i v\u1edbi nh\u00e2n s\u1ef1 do ph\u1ea3i nh\u1eadp d\u1eef li\u1ec7u th\u1ee7 c\u00f4ng.<\/li>\n<li>Th\u1eddi gian \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c k\u00e9o d\u00e0i, d\u1eabn \u0111\u1ebfn gi\u1ea3m s\u1ef1 tham gia c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<li>Tr\u1ea3i nghi\u1ec7m kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t \u0111\u1ed1i v\u1edbi nh\u00e2n vi\u00ean m\u1edbi.<\/li>\n<li>R\u1ee7i ro x\u1ea3y ra l\u1ed7i trong vi\u1ec7c nh\u1eadp d\u1eef li\u1ec7u v\u00e0 t\u00e0i li\u1ec7u tu\u00e2n th\u1ee7.<\/li>\n<li>Thi\u1ebfu kh\u1ea3 n\u0103ng theo d\u00f5i v\u00e0 b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c v\u1ec1 ti\u1ebfn \u0111\u1ed9 \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c.<\/li>\n<\/ul>\n<p>M\u1ee5c ti\u00eau quy tr\u00ecnh t\u01b0\u01a1ng lai: M\u1ee5c ti\u00eau c\u1ee7a d\u1ef1 \u00e1n c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh l\u00e0 t\u1ea1o ra m\u1ed9t quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a, hi\u1ec7u qu\u1ea3 v\u00e0 l\u1ea5y nh\u00e2n vi\u00ean l\u00e0m trung t\u00e2m. Quy tr\u00ecnh \u201cT\u01b0\u01a1ng lai\u201d nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau sau:<\/p>\n<ol>\n<li>Gi\u1ea3m th\u1eddi gian \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c xu\u1ed1ng 50% \u0111\u1ec3 n\u00e2ng cao n\u0103ng su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<li>Lo\u1ea1i b\u1ecf vi\u1ec7c nh\u1eadp d\u1eef li\u1ec7u th\u1ee7 c\u00f4ng b\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a vi\u1ec7c g\u1eedi m\u1eabu v\u00e0 t\u00edch h\u1ee3p d\u1eef li\u1ec7u.<\/li>\n<li>Ti\u00eau chu\u1ea9n h\u00f3a tr\u1ea3i nghi\u1ec7m \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh nh\u1ea5t qu\u00e1n.<\/li>\n<li>N\u00e2ng cao \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a d\u1eef li\u1ec7u v\u00e0 tu\u00e2n th\u1ee7 v\u1edbi c\u00e1c ki\u1ec3m tra x\u00e1c th\u1ef1c t\u1ef1 \u0111\u1ed9ng.<\/li>\n<li>Tri\u1ec3n khai m\u1ed9t c\u1ed5ng th\u00f4ng tin t\u1eadp trung \u0111\u1ec3 theo d\u00f5i v\u00e0 b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c.<\/li>\n<li>Cho ph\u00e9p t\u1ef1 ph\u1ee5c v\u1ee5 cho nh\u00e2n vi\u00ean m\u1edbi \u0111\u1ec3 truy c\u1eadp th\u00f4ng tin v\u00e0 ngu\u1ed3n l\u1ef1c.<\/li>\n<li>Thi\u1ebft l\u1eadp c\u01a1 ch\u1ebf ph\u1ea3n h\u1ed3i \u0111\u1ecbnh k\u1ef3 nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c.<\/li>\n<\/ol>\n<p>C\u00e1c nhi\u1ec7m v\u1ee5 ch\u00ednh cho ph\u00e2n t\u00edch Hi\u1ec7n t\u1ea1i\/T\u01b0\u01a1ng lai:<\/p>\n<ol>\n<li>Th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch chi ti\u1ebft quy tr\u00ecnh ti\u1ebfp nh\u1eadn nh\u00e2n vi\u00ean hi\u1ec7n t\u1ea1i \u201cHi\u1ec7n t\u1ea1i\u201d.<\/li>\n<li>X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn, \u0111i\u1ec3m kh\u00f3 kh\u0103n v\u00e0 c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n.<\/li>\n<li>Tham gia c\u00e1c b\u00ean li\u00ean quan t\u1eeb nh\u00e2n s\u1ef1, CNTT, c\u00e1c ph\u00f2ng ban v\u00e0 nh\u00e2n vi\u00ean m\u1edbi \u0111\u1ec3 l\u1ea5y ph\u1ea3n h\u1ed3i.<\/li>\n<li>Thi\u1ebft k\u1ebf quy tr\u00ecnh ti\u1ebfp nh\u1eadn nh\u00e2n vi\u00ean mong mu\u1ed1n \u201cT\u01b0\u01a1ng lai\u201d, t\u00edch h\u1ee3p t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t nh\u1ea5t.<\/li>\n<li>X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch tri\u1ec3n khai v\u1edbi c\u00e1c m\u1ed1c th\u1eddi gian v\u00e0 ti\u1ebfn \u0111\u1ed9.<\/li>\n<li>\u01af\u1edbc t\u00ednh chi ph\u00ed v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft cho qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i.<\/li>\n<li>T\u1ea1o chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd thay \u0111\u1ed5i \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i di\u1ec5n ra su\u00f4n s\u1ebb.<\/li>\n<li>Theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u1ee7a quy tr\u00ecnh \u201cT\u01b0\u01a1ng lai\u201d sau khi tri\u1ec3n khai.<\/li>\n<\/ol>\n<p>B\u1eb1ng c\u00e1ch gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 tri\u1ec3n khai quy tr\u00ecnh \u201cT\u01b0\u01a1ng lai\u201d, c\u00f4ng ty ABC h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m ti\u1ebfp nh\u1eadn nh\u00e2n vi\u00ean, n\u00e2ng cao hi\u1ec7u qu\u1ea3 v\u00e0 cu\u1ed1i c\u00f9ng c\u1ea3i thi\u1ec7n n\u0103ng su\u1ea5t t\u1ed5 ch\u1ee9c t\u1ed5ng th\u1ec3.<\/p>\n<h2>T\u00f3m t\u1eaft c\u00e1c ph\u00e1t hi\u1ec7n t\u1eeb t\u00ecnh hu\u1ed1ng Hi\u1ec7n t\u1ea1i<\/h2>\n<p>T\u1ea1o bi\u1ec3u di\u1ec5n v\u0103n b\u1ea3n c\u1ee7a b\u1ea3ng quy tr\u00ecnh Hi\u1ec7n t\u1ea1i d\u1ef1a tr\u00ean m\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c cung c\u1ea5p:<\/p>\n<table>\n<thead>\n<tr>\n<th>B\u01b0\u1edbc<\/th>\n<th>M\u00f4 t\u1ea3 b\u01b0\u1edbc<\/th>\n<th>\u0110\u01a1n v\u1ecb ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/th>\n<th>\u0110\u1ea7u v\u00e0o<\/th>\n<th>\u0110\u1ea7u ra<\/th>\n<th>V\u1ea5n \u0111\u1ec1\/Th\u00e1ch th\u1ee9c<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>Nh\u00e2n s\u1ef1 kh\u1edfi \u0111\u1ed9ng qu\u00e1 tr\u00ecnh ti\u1ebfp nh\u1eadn<\/td>\n<td>Nh\u00e2n s\u1ef1<\/td>\n<td>Th\u00f4ng tin nh\u00e2n vi\u00ean m\u1edbi<\/td>\n<td>H\u1ed3 s\u01a1 ti\u1ebfp nh\u1eadn \u0111\u01b0\u1ee3c g\u1eedi qua email<\/td>\n<td>Quy tr\u00ecnh th\u1ee7 c\u00f4ng, ti\u1ec1m \u1ea9n nguy c\u01a1 ch\u1eadm tr\u1ec5<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>Nh\u00e2n vi\u00ean m\u1edbi \u0111i\u1ec1n v\u00e0o m\u1eabu<\/td>\n<td>Nh\u00e2n vi\u00ean m\u1edbi<\/td>\n<td>M\u1eabu h\u1ed3 s\u01a1 ti\u1ebfp nh\u1eadn<\/td>\n<td>C\u00e1c m\u1eabu \u0111\u00e3 ho\u00e0n t\u1ea5t<\/td>\n<td>C\u00e1c m\u1eabu gi\u1ea5y, c\u1ea7n nh\u1eadp d\u1eef li\u1ec7u<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>Nh\u00e2n vi\u00ean HR nh\u1eadp d\u1eef li\u1ec7u th\u1ee7 c\u00f4ng<\/td>\n<td>Nh\u00e2n s\u1ef1<\/td>\n<td>C\u00e1c m\u1eabu \u0111\u00e3 ho\u00e0n t\u1ea5t<\/td>\n<td>D\u1eef li\u1ec7u \u0111\u01b0\u1ee3c nh\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng HRIS<\/td>\n<td>D\u1ec5 sai s\u00f3t, t\u1ed1n th\u1eddi gian<\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>IT cung c\u1ea5p quy\u1ec1n truy c\u1eadp v\u00e0o h\u1ec7 th\u1ed1ng<\/td>\n<td>C\u00f4ng ngh\u1ec7 th\u00f4ng tin<\/td>\n<td>Th\u00f4ng tin nh\u00e2n vi\u00ean do HR cung c\u1ea5p<\/td>\n<td>Truy c\u1eadp ng\u01b0\u1eddi d\u00f9ng v\u00e0o c\u00e1c h\u1ec7 th\u1ed1ng\/c\u00f4ng c\u1ee5 c\u1ea7n thi\u1ebft<\/td>\n<td>C\u1ea5p quy\u1ec1n th\u1ee7 c\u00f4ng<\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>L\u00ean l\u1ecbch \u0111\u00e0o t\u1ea1o v\u00e0 h\u01b0\u1edbng d\u1eabn<\/td>\n<td>Nh\u00e2n s\u1ef1\/Tr\u01b0\u1edfng ph\u00f2ng<\/td>\n<td>Th\u00f4ng tin nh\u00e2n vi\u00ean m\u1edbi<\/td>\n<td>L\u1ecbch \u0111\u00e0o t\u1ea1o\/h\u01b0\u1edbng d\u1eabn<\/td>\n<td>L\u00ean l\u1ecbch th\u1ee7 c\u00f4ng, thi\u1ebfu nh\u1ea5t qu\u00e1n<\/td>\n<\/tr>\n<tr>\n<td>6<\/td>\n<td>H\u1ed7 tr\u1ee3 v\u00e0 h\u01b0\u1edbng d\u1eabn theo y\u00eau c\u1ea7u<\/td>\n<td>C\u00e1c ph\u00f2ng ban kh\u00e1c nhau<\/td>\n<td>Kh\u00f4ng \u00e1p d\u1ee5ng<\/td>\n<td>H\u01b0\u1edbng d\u1eabn v\u00e0 h\u1ed7 tr\u1ee3 kh\u00f4ng ch\u00ednh th\u1ee9c<\/td>\n<td>Thi\u1ebfu h\u1ed7 tr\u1ee3 chu\u1ea9n h\u00f3a<\/td>\n<\/tr>\n<tr>\n<td>7<\/td>\n<td>Ph\u1ea3n h\u1ed3i v\u00e0 \u0111\u00e1nh gi\u00e1<\/td>\n<td>Nh\u00e2n s\u1ef1<\/td>\n<td>Ph\u1ea3n h\u1ed3i c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh<\/td>\n<td>C\u00e1c n\u1ed7 l\u1ef1c ph\u1ea3n h\u1ed3i \u0111\u1ecbnh k\u1ef3 v\u00e0 c\u1ea3i ti\u1ebfn<\/td>\n<td>Ph\u1ea3n h\u1ed3i th\u01b0a th\u1edbt v\u00e0 kh\u00f4ng c\u00f3 c\u1ea5u tr\u00fac<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>B\u1ea3ng n\u00e0y tr\u00ecnh b\u00e0y quy tr\u00ecnh ti\u1ebfp nh\u1eadn nh\u00e2n vi\u00ean hi\u1ec7n t\u1ea1i \u201cAs-Is\u201d, bao g\u1ed3m c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n, c\u00e1c b\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m, \u0111\u1ea7u v\u00e0o, \u0111\u1ea7u ra v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 ho\u1eb7c th\u00e1ch th\u1ee9c ch\u00ednh li\u00ean quan \u0111\u1ebfn t\u1eebng b\u01b0\u1edbc. \u0110i\u1ec1u n\u00e0y l\u00e0m n\u1ec1n t\u1ea3ng \u0111\u1ec3 ph\u00e2n t\u00edch v\u00e0 c\u1ea3i ti\u1ebfn quy tr\u00ecnh cho tr\u1ea1ng th\u00e1i \u201cTo-Be\u201d.<\/p>\n<h3>Bi\u1ec3u di\u1ec5n t\u00ecnh hu\u1ed1ng \u201cAs-Is\u201d b\u1eb1ng s\u01a1 \u0111\u1ed3 tu\u1ea7n t\u1ef1<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/guides.visual-paradigm.com\/wp-content\/uploads\/2023\/09\/img_6503b6cbcc1d5.png\"\/><\/p>\n<h2>T\u00f3m t\u1eaft c\u00e1c ph\u00e1t hi\u1ec7n c\u1ee7a t\u00ecnh hu\u1ed1ng \u201cTo-Be\u201d<\/h2>\n<p>T\u1ea1o bi\u1ec3u di\u1ec5n v\u0103n b\u1ea3n c\u1ee7a b\u1ea3ng quy tr\u00ecnh \u201cTo-Be\u201d d\u1ef1a tr\u00ean m\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1 \u0111\u01b0\u1ee3c cung c\u1ea5p:<\/p>\n<table>\n<thead>\n<tr>\n<th>B\u01b0\u1edbc<\/th>\n<th>M\u00f4 t\u1ea3 b\u01b0\u1edbc<\/th>\n<th>\u0110\u01a1n v\u1ecb ch\u1ecbu tr\u00e1ch nhi\u1ec7m<\/th>\n<th>\u0110\u1ea7u v\u00e0o<\/th>\n<th>\u0110\u1ea7u ra<\/th>\n<th>C\u1ea3i ti\u1ebfn\/Thay \u0111\u1ed5i<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>Nh\u00e2n vi\u00ean b\u1eaft \u0111\u1ea7u qu\u00e1 tr\u00ecnh ti\u1ebfp nh\u1eadn<\/td>\n<td>Nh\u00e2n vi\u00ean m\u1edbi<\/td>\n<td>C\u1ed5ng ti\u1ebfp nh\u1eadn<\/td>\n<td>X\u00e1c nh\u1eadn b\u1eaft \u0111\u1ea7u<\/td>\n<td>Chuy\u1ec3n tr\u00e1ch nhi\u1ec7m kh\u1edfi t\u1ea1o cho nh\u00e2n vi\u00ean, t\u1ef1 ph\u1ee5c v\u1ee5<\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>G\u1eedi bi\u1ec3u m\u1eabu t\u1ef1 \u0111\u1ed9ng<\/td>\n<td>H\u1ec7 th\u1ed1ng<\/td>\n<td>Th\u00f4ng tin nh\u00e2n vi\u00ean m\u1edbi<\/td>\n<td>Bi\u1ec3u m\u1eabu \u0111\u00e3 ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p t\u1ef1 \u0111\u1ed9ng<\/td>\n<td>Lo\u1ea1i b\u1ecf vi\u1ec7c \u0111i\u1ec1n bi\u1ec3u m\u1eabu th\u1ee7 c\u00f4ng<\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>T\u00edch h\u1ee3p v\u00e0 x\u00e1c th\u1ef1c d\u1eef li\u1ec7u<\/td>\n<td>H\u1ec7 th\u1ed1ng<\/td>\n<td>Bi\u1ec3u m\u1eabu \u0111\u00e3 ho\u00e0n th\u00e0nh<\/td>\n<td>D\u1eef li\u1ec7u nh\u00e2n vi\u00ean ch\u00ednh x\u00e1c trong h\u1ec7 th\u1ed1ng HRIS<\/td>\n<td>Lo\u1ea1i b\u1ecf vi\u1ec7c nh\u1eadp d\u1eef li\u1ec7u th\u1ee7 c\u00f4ng<\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>C\u1ea5p quy\u1ec1n truy c\u1eadp h\u1ec7 th\u1ed1ng t\u1ef1 \u0111\u1ed9ng<\/td>\n<td>C\u00f4ng ngh\u1ec7 th\u00f4ng tin<\/td>\n<td>D\u1eef li\u1ec7u HRIS<\/td>\n<td>Truy c\u1eadp ng\u01b0\u1eddi d\u00f9ng v\u00e0o c\u00e1c h\u1ec7 th\u1ed1ng\/c\u00f4ng c\u1ee5 c\u1ea7n thi\u1ebft<\/td>\n<td>T\u1ed1i \u01b0u h\u00f3a v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a vi\u1ec7c c\u1ea5p ph\u00e1t<\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>\u0110\u00e0o t\u1ea1o v\u00e0 h\u01b0\u1edbng d\u1eabn chu\u1ea9n h\u00f3a<\/td>\n<td>Nh\u00e2n s\u1ef1\/Tr\u01b0\u1edfng ph\u00f2ng<\/td>\n<td>Th\u00f4ng tin nh\u00e2n vi\u00ean<\/td>\n<td>C\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o \u0111\u01b0\u1ee3c l\u00ean l\u1ecbch v\u00e0 chu\u1ea9n h\u00f3a<\/td>\n<td>L\u1ecbch tr\u00ecnh v\u00e0 n\u1ed9i dung nh\u1ea5t qu\u00e1n<\/td>\n<\/tr>\n<tr>\n<td>6<\/td>\n<td>H\u1ed7 tr\u1ee3 v\u00e0 h\u01b0\u1edbng d\u1eabn c\u00f3 c\u1ea5u tr\u00fac<\/td>\n<td>Nhi\u1ec1u ph\u00f2ng ban kh\u00e1c nhau<\/td>\n<td>Kh\u00f4ng \u00e1p d\u1ee5ng<\/td>\n<td>H\u1ed7 tr\u1ee3 v\u00e0 h\u01b0\u1edbng d\u1eabn \u0111\u01b0\u1ee3c ch\u00ednh th\u1ee9c h\u00f3a<\/td>\n<td>T\u00ednh nh\u1ea5t qu\u00e1n v\u00e0 h\u01b0\u1edbng d\u1eabn r\u00f5 r\u00e0ng<\/td>\n<\/tr>\n<tr>\n<td>7<\/td>\n<td>Ph\u1ea3n h\u1ed3i li\u00ean t\u1ee5c v\u00e0 c\u1ea3i ti\u1ebfn<\/td>\n<td>Nh\u00e2n s\u1ef1<\/td>\n<td>Ph\u1ea3n h\u1ed3i c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh<\/td>\n<td>C\u1ea3i ti\u1ebfn quy tr\u00ecnh li\u00ean t\u1ee5c<\/td>\n<td>Ph\u1ea3n h\u1ed3i \u0111\u1ecbnh k\u1ef3 v\u00e0 c\u1ea3i ti\u1ebfn<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>B\u1ea3ng n\u00e0y tr\u00ecnh b\u00e0y quy tr\u00ecnh ti\u1ebfp nh\u1eadn nh\u00e2n vi\u00ean mong mu\u1ed1n \u201cT\u01b0\u01a1ng lai\u201d (To-Be), bao g\u1ed3m c\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n, c\u00e1c b\u00ean ch\u1ecbu tr\u00e1ch nhi\u1ec7m, \u0111\u1ea7u v\u00e0o, \u0111\u1ea7u ra v\u00e0 nh\u1eefng c\u1ea3i ti\u1ebfn ho\u1eb7c thay \u0111\u1ed5i ch\u00ednh so v\u1edbi quy tr\u00ecnh hi\u1ec7n t\u1ea1i \u201cHi\u1ec7n t\u1ea1i\u201d (As-Is). Quy tr\u00ecnh \u201cT\u01b0\u01a1ng lai\u201d t\u1eadp trung v\u00e0o t\u1ef1 \u0111\u1ed9ng h\u00f3a, chu\u1ea9n h\u00f3a, t\u1ef1 ph\u1ee5c v\u1ee5 v\u00e0 c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 th\u00e1ch th\u1ee9c \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh.<\/p>\n<h3>Bi\u1ec3u di\u1ec5n t\u00ecnh hu\u1ed1ng \u201cT\u01b0\u01a1ng lai\u201d b\u1eb1ng s\u01a1 \u0111\u1ed3 tu\u1ea7n t\u1ef1<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/guides.visual-paradigm.com\/wp-content\/uploads\/2023\/09\/img_6503b6cc1b72c.png\"\/><\/p>\n<h2>T\u1ea1o k\u1ebf ho\u1ea1ch tri\u1ec3n khai<\/h2>\n<p>T\u1ea1o k\u1ebf ho\u1ea1ch tri\u1ec3n khai cho quy tr\u00ecnh ti\u1ebfp nh\u1eadn nh\u00e2n vi\u00ean \u201cT\u01b0\u01a1ng lai\u201d c\u1ea7n \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh trong v\u00f2ng ba th\u00e1ng:<\/p>\n<p><strong>K\u1ebf ho\u1ea1ch tri\u1ec3n khai cho quy tr\u00ecnh ti\u1ebfp nh\u1eadn nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a<\/strong><\/p>\n<p><strong>M\u1ee5c ti\u00eau:<\/strong>T\u1ed1i \u01b0u h\u00f3a v\u00e0 c\u1ea3i thi\u1ec7n quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c, chuy\u1ec3n \u0111\u1ed5i t\u1eeb tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i \u201cAs-Is\u201d sang tr\u1ea1ng th\u00e1i mong mu\u1ed1n \u201cTo-Be\u201d trong v\u00f2ng ba th\u00e1ng \u0111\u1ec3 n\u00e2ng cao hi\u1ec7u qu\u1ea3, t\u00ednh nh\u1ea5t qu\u00e1n v\u00e0 s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n<p><strong>Th\u00e1ng 1: Ph\u00e2n t\u00edch v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch (Tu\u1ea7n 1-4)<\/strong><\/p>\n<ol>\n<li><strong>Tu\u1ea7n 1-2: Kh\u1edfi \u0111\u1ed9ng d\u1ef1 \u00e1n v\u00e0 th\u00e0nh l\u1eadp \u0111\u1ed9i ng\u0169<\/strong>\n<ul>\n<li>X\u00e1c \u0111\u1ecbnh th\u00e0nh vi\u00ean \u0111\u1ed9i d\u1ef1 \u00e1n, bao g\u1ed3m c\u00e1c \u0111\u1ea1i di\u1ec7n t\u1eeb nh\u00e2n s\u1ef1, CNTT v\u00e0 c\u00e1c b\u1ed9 ph\u1eadn li\u00ean quan.<\/li>\n<li>T\u1ed5 ch\u1ee9c cu\u1ed9c h\u1ecdp kh\u1edfi \u0111\u1ed9ng d\u1ef1 \u00e1n \u0111\u1ec3 truy\u1ec1n \u0111\u1ea1t m\u1ee5c ti\u00eau, k\u1ef3 v\u1ecdng v\u00e0 ti\u1ebfn \u0111\u1ed9.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tu\u1ea7n 3: Ph\u00e2n t\u00edch quy tr\u00ecnh hi\u1ec7n t\u1ea1i<\/strong>\n<ul>\n<li>T\u00e0i li\u1ec7u h\u00f3a chi ti\u1ebft quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i \u201cAs-Is\u201d.<\/li>\n<li>X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m \u0111au \u0111\u1ea7u ch\u00ednh, c\u00e1c \u0111i\u1ec3m ngh\u1ebdn v\u00e0 c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tu\u1ea7n 4: Tham gia v\u00e0 thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb c\u00e1c b\u00ean li\u00ean quan<\/strong>\n<ul>\n<li>Thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb c\u00e1c b\u00ean li\u00ean quan, bao g\u1ed3m nh\u00e2n s\u1ef1, CNTT, tr\u01b0\u1edfng ph\u00f2ng v\u00e0 c\u00e1c \u1ee9ng vi\u00ean nh\u00e2n vi\u00ean m\u1edbi ti\u1ec1m n\u0103ng.<\/li>\n<li>S\u1eed d\u1ee5ng ph\u1ea3n h\u1ed3i \u0111\u1ec3 tinh ch\u1ec9nh thi\u1ebft k\u1ebf quy tr\u00ecnh \u201cTo-Be\u201d.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><strong>Th\u00e1ng 2: Thi\u1ebft k\u1ebf v\u00e0 ph\u00e1t tri\u1ec3n quy tr\u00ecnh (Tu\u1ea7n 5-8)<\/strong><\/p>\n<ol start=\"4\">\n<li><strong>Tu\u1ea7n 5: Thi\u1ebft k\u1ebf quy tr\u00ecnh \u201cTo-Be\u201d<\/strong>\n<ul>\n<li>X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch chi ti\u1ebft cho quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c \u201cTo-Be\u201d, t\u00edch h\u1ee3p t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t nh\u1ea5t.<\/li>\n<li>X\u00e1c \u0111\u1ecbnh vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m trong quy tr\u00ecnh m\u1edbi.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tu\u1ea7n 6-7: Ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng v\u00e0 t\u00edch h\u1ee3p<\/strong>\n<ul>\n<li>Ph\u00e1t tri\u1ec3n v\u00e0 ki\u1ec3m th\u1eed c\u00e1c h\u1ec7 th\u1ed1ng v\u00e0 c\u00f4ng c\u1ee5 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u1ea7n thi\u1ebft cho vi\u1ec7c n\u1ed9p bi\u1ec3u m\u1eabu, t\u00edch h\u1ee3p d\u1eef li\u1ec7u v\u00e0 c\u1ea5p quy\u1ec1n truy c\u1eadp.<\/li>\n<li>\u0110\u1ea3m b\u1ea3o \u0111\u1ed9 ch\u00ednh x\u00e1c v\u00e0 an to\u00e0n d\u1eef li\u1ec7u trong h\u1ec7 th\u1ed1ng m\u1edbi.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tu\u1ea7n 8: Truy\u1ec1n th\u00f4ng v\u00e0 \u0111\u00e0o t\u1ea1o<\/strong>\n<ul>\n<li>X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch truy\u1ec1n th\u00f4ng \u0111\u1ec3 th\u00f4ng b\u00e1o cho nh\u00e2n vi\u00ean v\u00e0 c\u00e1c b\u00ean li\u00ean quan v\u1ec1 nh\u1eefng thay \u0111\u1ed5i s\u1eafp t\u1edbi.<\/li>\n<li>B\u1eaft \u0111\u1ea7u c\u00e1c bu\u1ed5i \u0111\u00e0o t\u1ea1o cho nh\u00e2n s\u1ef1, CNTT v\u00e0 nh\u00e2n vi\u00ean li\u00ean quan v\u1ec1 quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5 m\u1edbi.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><strong>Th\u00e1ng 3: Tri\u1ec3n khai v\u00e0 gi\u00e1m s\u00e1t (Tu\u1ea7n 9-12)<\/strong><\/p>\n<ol start=\"7\">\n<li><strong>Tu\u1ea7n 9: Ki\u1ec3m th\u1eed m\u00f4 h\u00ecnh<\/strong>\n<ul>\n<li>Th\u1ef1c hi\u1ec7n ki\u1ec3m th\u1eed m\u00f4 h\u00ecnh quy tr\u00ecnh \u201cTo-Be\u201d v\u1edbi m\u1ed9t nh\u00f3m nh\u1ecf nh\u00e2n vi\u00ean m\u1edbi.<\/li>\n<li>Thu th\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tu\u1ea7n 10-11: Tri\u1ec3n khai to\u00e0n di\u1ec7n<\/strong>\n<ul>\n<li>Tri\u1ec3n khai quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c m\u1edbi cho to\u00e0n b\u1ed9 t\u1ed5 ch\u1ee9c.<\/li>\n<li>Gi\u00e1m s\u00e1t qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u00e1t sao v\u00e0 cung c\u1ea5p h\u1ed7 tr\u1ee3 khi c\u1ea7n thi\u1ebft.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tu\u1ea7n 12: Gi\u00e1m s\u00e1t hi\u1ec7u su\u1ea5t v\u00e0 thu th\u1eadp ph\u1ea3n h\u1ed3i<\/strong>\n<ul>\n<li>Thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng gi\u00e1m s\u00e1t li\u00ean t\u1ee5c v\u00e0 b\u00e1o c\u00e1o v\u1ec1 quy tr\u00ecnh m\u1edbi.<\/li>\n<li>Thu th\u1eadp ph\u1ea3n h\u1ed3i t\u1eeb c\u1ea3 nh\u00e2n vi\u00ean v\u00e0 c\u00e1c b\u00ean li\u00ean quan \u0111\u1ec3 c\u1ea3i thi\u1ec7n.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><strong>Sau khi tri\u1ec3n khai (li\u00ean t\u1ee5c)<\/strong><\/p>\n<ol start=\"10\">\n<li><strong>Th\u00e1ng th\u1ee9 4 tr\u1edf \u0111i: C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/strong>\n<ul>\n<li>X\u00e2y d\u1ef1ng v\u00f2ng ph\u1ea3n h\u1ed3i \u0111\u1ecbnh k\u1ef3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 gi\u1ea3i quy\u1ebft b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 hay \u0111i\u1ec3m ngh\u1ebdn n\u00e0o trong quy tr\u00ecnh \u201cS\u1ebd c\u00f3\u201d.<\/li>\n<li>Theo d\u00f5i c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) nh\u01b0 th\u1eddi gian h\u00f2a nh\u1eadp, \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a d\u1eef li\u1ec7u v\u00e0 m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean.<\/li>\n<li>Th\u1ef1c hi\u1ec7n c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2><strong>K\u1ebft lu\u1eadn<\/strong><\/h2>\n<p>K\u1ebf ho\u1ea1ch tri\u1ec3n khai ba th\u00e1ng n\u00e0y n\u00eau r\u00f5 c\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh v\u00e0 th\u1eddi h\u1ea1n \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i t\u1eeb quy tr\u00ecnh h\u00f2a nh\u1eadp nh\u00e2n vi\u00ean \u201cHi\u1ec7n t\u1ea1i\u201d sang quy tr\u00ecnh \u201cS\u1ebd c\u00f3\u201d. Vi\u1ec7c giao ti\u1ebfp \u0111\u1ecbnh k\u1ef3, thu th\u1eadp ph\u1ea3n h\u1ed3i v\u00e0 gi\u00e1m s\u00e1t l\u00e0 thi\u1ebft y\u1ebfu \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i di\u1ec5n ra tr\u01a1n tru v\u00e0 t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh li\u00ean t\u1ee5c.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gi\u1edbi thi\u1ec7u Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt n\u1ec1n t\u1ea3ng v\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong l\u0129nh v\u1ef1c c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI). M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a n\u00f3 l\u00e0 xem x\u00e9t, \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1ea3i thi\u1ec7n c\u1ea9n th\u1eadn c\u00e1c quy tr\u00ecnh kinh doanh hi\u1ec7n t\u1ea1i, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c n\u00e2ng cao. G\u1ed3m hai giai \u0111o\u1ea1n then ch\u1ed1t l\u00e0 \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d v\u00e0 \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d, khung ph\u00e2n t\u00edch n\u00e0y \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c th\u1ef1c hi\u1ec7n h\u1ec7 th\u1ed1ng c\u00e1c s\u00e1ng ki\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh. Th\u00f4ng qua hai giai \u0111o\u1ea1n ri\u00eang bi\u1ec7t n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh t\u1ef1 \u0111\u00e1nh gi\u00e1 v\u00e0 chuy\u1ec3n \u0111\u1ed5i, v\u1edbi m\u1ee5c ti\u00eau l\u1edbn nh\u1ea5t l\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n v\u00e0 x\u00e2y d\u1ef1ng b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh cho c\u00e1c tr\u1ea1ng th\u00e1i quy tr\u00ecnh t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 tr\u01a1n tru h\u01a1n. Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 g\u00ec Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i: Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d bao g\u1ed3m vi\u1ec7c ghi ch\u00e9p v\u00e0 ph\u00e2n t\u00edch c\u1eb7n k\u1ebd tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i c\u1ee7a m\u1ed9t quy tr\u00ecnh kinh doanh. B\u01b0\u1edbc n\u00e0y nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u00e0 to\u00e0n di\u1ec7n v\u1ec1 c\u00e1ch th\u1ee9c quy tr\u00ecnh \u0111ang v\u1eadn h\u00e0nh hi\u1ec7n nay. C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m: S\u01a1 \u0111\u1ed3 h\u00f3a quy tr\u00ecnh:T\u1ea1o c\u00e1c s\u01a1 \u0111\u1ed3 lu\u1ed3ng chi ti\u1ebft ho\u1eb7c bi\u1ec3u \u0111\u1ed3 minh h\u1ecda tr\u00ecnh t\u1ef1 t\u1eebng b\u01b0\u1edbc ho\u1ea1t \u0111\u1ed9ng trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i. Thu th\u1eadp d\u1eef li\u1ec7u:Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 c\u00e1c ch\u1ec9 s\u1ed1 quy tr\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1eddi gian chu k\u1ef3, t\u1ef7 l\u1ec7 l\u1ed7i v\u00e0 m\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c. Ph\u1ecfng v\u1ea5n c\u00e1c b\u00ean li\u00ean quan:Tr\u00f2 chuy\u1ec7n v\u1edbi nh\u1eefng ng\u01b0\u1eddi tham gia v\u00e0o quy tr\u00ecnh \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m kh\u00f3 kh\u0103n. X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3:X\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c m\u00e0 quy tr\u00ecnh c\u00f3 th\u1ec3 ch\u1eadm tr\u1ec5, d\u1ec5 x\u1ea3y ra l\u1ed7i ho\u1eb7c t\u1ed1n nhi\u1ec1u ngu\u1ed3n l\u1ef1c. Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai: Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d l\u00e0 n\u01a1i c\u00e1c t\u1ed5 ch\u1ee9c h\u00ecnh dung v\u00e0 thi\u1ebft k\u1ebf m\u1ed9t phi\u00ean b\u1ea3n c\u1ea3i ti\u1ebfn ho\u1eb7c t\u1ed1i \u01b0u h\u00f3a c\u1ee7a quy tr\u00ecnh. Giai \u0111o\u1ea1n n\u00e0y mang t\u00ednh h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh trong ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i. C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m: Thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh:X\u00e2y d\u1ef1ng m\u1ed9t lu\u1ed3ng quy tr\u00ecnh m\u1edbi gi\u00fap lo\u1ea1i b\u1ecf c\u00e1c \u0111i\u1ec3m ngh\u1ebdn, gi\u1ea3m l\u1ed7i v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3. X\u00e1c \u0111\u1ecbnh vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m:X\u00e1c \u0111\u1ecbnh r\u00f5 ai l\u00e0m g\u00ec trong quy tr\u00ecnh m\u1edbi v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c vai tr\u00f2 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3. Ch\u1ecdn l\u1ef1a c\u00f4ng c\u1ee5 v\u00e0 c\u00f4ng ngh\u1ec7:X\u00e1c \u0111\u1ecbnh xem c\u00e1c c\u00f4ng ngh\u1ec7 ho\u1eb7c c\u00f4ng c\u1ee5 m\u1edbi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ec3 n\u00e2ng cao quy tr\u00ecnh hay kh\u00f4ng. \u0110\u1eb7t c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t:Thi\u1ebft l\u1eadp c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng c\u1ee7a quy tr\u00ecnh m\u1edbi. N\u00f3 li\u00ean quan \u0111\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI) nh\u01b0 th\u1ebf n\u00e0o: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n n\u1ec1n t\u1ea3ng c\u1ee7a BPI. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch n\u00f3 li\u00ean quan \u0111\u1ebfn to\u00e0n b\u1ed9 quy tr\u00ecnh BPI: X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn:Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn. B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch k\u1ef9 l\u01b0\u1ee1ng quy tr\u00ecnh hi\u1ec7n t\u1ea1i, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c \u0111i\u1ec3m b\u1ea5t hi\u1ec7u qu\u1ea3, d\u01b0 th\u1eeba v\u00e0 \u0111i\u1ec3m ngh\u1ebdn. Thi\u1ebft k\u1ebf c\u00e1c quy tr\u00ecnh hi\u1ec7u qu\u1ea3:Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai bao g\u1ed3m vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 h\u01a1n, \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh. Qu\u1ea3n l\u00fd thay \u0111\u1ed5i:Vi\u1ec7c tri\u1ec3n khai quy tr\u00ecnh \u201ct\u01b0\u01a1ng lai\u201d th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i v\u1ec1 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 c\u00f4ng ngh\u1ec7. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd thay \u0111\u1ed5i \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n trong giai \u0111o\u1ea1n \u201ct\u01b0\u01a1ng lai\u201d \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i t\u1eeb quy tr\u00ecnh c\u0169 sang quy tr\u00ecnh m\u1edbi di\u1ec5n ra su\u00f4n s\u1ebb. C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c:BPI l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p l\u1ea1i. Sau khi quy tr\u00ecnh m\u1edbi \u0111\u01b0\u1ee3c tri\u1ec3n khai, c\u00e1c t\u1ed5 ch\u1ee9c ti\u1ebfp t\u1ee5c theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u1ee7a n\u00f3. N\u1ebfu c\u1ea7n c\u1ea3i ti\u1ebfn th\u00eam, chu k\u1ef3 s\u1ebd b\u1eaft \u0111\u1ea7u l\u1ea1i v\u1edbi m\u1ed9t ph\u00e2n t\u00edch \u201chi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai\u201d kh\u00e1c. T\u00f3m l\u1ea1i, ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p quan tr\u1ecdng trong c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh, gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh hi\u1ec7n t\u1ea1i v\u00e0 thi\u1ebft k\u1ebf c\u00e1c tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u su\u1ea5t h\u01a1n. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 tri\u1ec3n khai nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh. Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p v\u1ec1 ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng \/ t\u01b0\u01a1ng lai Ti\u00eau \u0111\u1ec1: T\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c T\u00ecnh hu\u1ed1ng v\u1ea5n \u0111\u1ec1: C\u00f4ng ty ABC \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn trong quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i. Quy tr\u00ecnh hi\u1ec7n t\u1ea1i t\u1ed1n nhi\u1ec1u th\u1eddi gian, d\u1ec5 x\u1ea3y ra l\u1ed7i v\u00e0 thi\u1ebfu hi\u1ec7u qu\u1ea3, d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u1eadm tr\u1ec5 trong vi\u1ec7c l\u00e0m quen v\u00e0 b\u1eaft k\u1ecbp c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean m\u1edbi, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn n\u0103ng su\u1ea5t t\u1ed5ng th\u1ec3. \u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c, c\u00f4ng ty \u0111\u00e3<a href=\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":6569,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-6568","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uml"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c - Visual Paradigm Guides Vietnamese<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c - Visual Paradigm Guides Vietnamese\" \/>\n<meta property=\"og:description\" content=\"Gi\u1edbi thi\u1ec7u Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt n\u1ec1n t\u1ea3ng v\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong l\u0129nh v\u1ef1c c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI). M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a n\u00f3 l\u00e0 xem x\u00e9t, \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1ea3i thi\u1ec7n c\u1ea9n th\u1eadn c\u00e1c quy tr\u00ecnh kinh doanh hi\u1ec7n t\u1ea1i, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c n\u00e2ng cao. G\u1ed3m hai giai \u0111o\u1ea1n then ch\u1ed1t l\u00e0 \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d v\u00e0 \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d, khung ph\u00e2n t\u00edch n\u00e0y \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c th\u1ef1c hi\u1ec7n h\u1ec7 th\u1ed1ng c\u00e1c s\u00e1ng ki\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh. Th\u00f4ng qua hai giai \u0111o\u1ea1n ri\u00eang bi\u1ec7t n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh t\u1ef1 \u0111\u00e1nh gi\u00e1 v\u00e0 chuy\u1ec3n \u0111\u1ed5i, v\u1edbi m\u1ee5c ti\u00eau l\u1edbn nh\u1ea5t l\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n v\u00e0 x\u00e2y d\u1ef1ng b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh cho c\u00e1c tr\u1ea1ng th\u00e1i quy tr\u00ecnh t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 tr\u01a1n tru h\u01a1n. Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 g\u00ec Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i: Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d bao g\u1ed3m vi\u1ec7c ghi ch\u00e9p v\u00e0 ph\u00e2n t\u00edch c\u1eb7n k\u1ebd tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i c\u1ee7a m\u1ed9t quy tr\u00ecnh kinh doanh. B\u01b0\u1edbc n\u00e0y nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u00e0 to\u00e0n di\u1ec7n v\u1ec1 c\u00e1ch th\u1ee9c quy tr\u00ecnh \u0111ang v\u1eadn h\u00e0nh hi\u1ec7n nay. C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m: S\u01a1 \u0111\u1ed3 h\u00f3a quy tr\u00ecnh:T\u1ea1o c\u00e1c s\u01a1 \u0111\u1ed3 lu\u1ed3ng chi ti\u1ebft ho\u1eb7c bi\u1ec3u \u0111\u1ed3 minh h\u1ecda tr\u00ecnh t\u1ef1 t\u1eebng b\u01b0\u1edbc ho\u1ea1t \u0111\u1ed9ng trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i. Thu th\u1eadp d\u1eef li\u1ec7u:Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 c\u00e1c ch\u1ec9 s\u1ed1 quy tr\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1eddi gian chu k\u1ef3, t\u1ef7 l\u1ec7 l\u1ed7i v\u00e0 m\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c. Ph\u1ecfng v\u1ea5n c\u00e1c b\u00ean li\u00ean quan:Tr\u00f2 chuy\u1ec7n v\u1edbi nh\u1eefng ng\u01b0\u1eddi tham gia v\u00e0o quy tr\u00ecnh \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m kh\u00f3 kh\u0103n. X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3:X\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c m\u00e0 quy tr\u00ecnh c\u00f3 th\u1ec3 ch\u1eadm tr\u1ec5, d\u1ec5 x\u1ea3y ra l\u1ed7i ho\u1eb7c t\u1ed1n nhi\u1ec1u ngu\u1ed3n l\u1ef1c. Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai: Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d l\u00e0 n\u01a1i c\u00e1c t\u1ed5 ch\u1ee9c h\u00ecnh dung v\u00e0 thi\u1ebft k\u1ebf m\u1ed9t phi\u00ean b\u1ea3n c\u1ea3i ti\u1ebfn ho\u1eb7c t\u1ed1i \u01b0u h\u00f3a c\u1ee7a quy tr\u00ecnh. Giai \u0111o\u1ea1n n\u00e0y mang t\u00ednh h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh trong ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i. C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m: Thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh:X\u00e2y d\u1ef1ng m\u1ed9t lu\u1ed3ng quy tr\u00ecnh m\u1edbi gi\u00fap lo\u1ea1i b\u1ecf c\u00e1c \u0111i\u1ec3m ngh\u1ebdn, gi\u1ea3m l\u1ed7i v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3. X\u00e1c \u0111\u1ecbnh vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m:X\u00e1c \u0111\u1ecbnh r\u00f5 ai l\u00e0m g\u00ec trong quy tr\u00ecnh m\u1edbi v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c vai tr\u00f2 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3. Ch\u1ecdn l\u1ef1a c\u00f4ng c\u1ee5 v\u00e0 c\u00f4ng ngh\u1ec7:X\u00e1c \u0111\u1ecbnh xem c\u00e1c c\u00f4ng ngh\u1ec7 ho\u1eb7c c\u00f4ng c\u1ee5 m\u1edbi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ec3 n\u00e2ng cao quy tr\u00ecnh hay kh\u00f4ng. \u0110\u1eb7t c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t:Thi\u1ebft l\u1eadp c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng c\u1ee7a quy tr\u00ecnh m\u1edbi. N\u00f3 li\u00ean quan \u0111\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI) nh\u01b0 th\u1ebf n\u00e0o: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n n\u1ec1n t\u1ea3ng c\u1ee7a BPI. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch n\u00f3 li\u00ean quan \u0111\u1ebfn to\u00e0n b\u1ed9 quy tr\u00ecnh BPI: X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn:Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn. B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch k\u1ef9 l\u01b0\u1ee1ng quy tr\u00ecnh hi\u1ec7n t\u1ea1i, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c \u0111i\u1ec3m b\u1ea5t hi\u1ec7u qu\u1ea3, d\u01b0 th\u1eeba v\u00e0 \u0111i\u1ec3m ngh\u1ebdn. Thi\u1ebft k\u1ebf c\u00e1c quy tr\u00ecnh hi\u1ec7u qu\u1ea3:Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai bao g\u1ed3m vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 h\u01a1n, \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh. Qu\u1ea3n l\u00fd thay \u0111\u1ed5i:Vi\u1ec7c tri\u1ec3n khai quy tr\u00ecnh \u201ct\u01b0\u01a1ng lai\u201d th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i v\u1ec1 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 c\u00f4ng ngh\u1ec7. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd thay \u0111\u1ed5i \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n trong giai \u0111o\u1ea1n \u201ct\u01b0\u01a1ng lai\u201d \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i t\u1eeb quy tr\u00ecnh c\u0169 sang quy tr\u00ecnh m\u1edbi di\u1ec5n ra su\u00f4n s\u1ebb. C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c:BPI l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p l\u1ea1i. Sau khi quy tr\u00ecnh m\u1edbi \u0111\u01b0\u1ee3c tri\u1ec3n khai, c\u00e1c t\u1ed5 ch\u1ee9c ti\u1ebfp t\u1ee5c theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u1ee7a n\u00f3. N\u1ebfu c\u1ea7n c\u1ea3i ti\u1ebfn th\u00eam, chu k\u1ef3 s\u1ebd b\u1eaft \u0111\u1ea7u l\u1ea1i v\u1edbi m\u1ed9t ph\u00e2n t\u00edch \u201chi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai\u201d kh\u00e1c. T\u00f3m l\u1ea1i, ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p quan tr\u1ecdng trong c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh, gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh hi\u1ec7n t\u1ea1i v\u00e0 thi\u1ebft k\u1ebf c\u00e1c tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u su\u1ea5t h\u01a1n. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 tri\u1ec3n khai nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh. Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p v\u1ec1 ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng \/ t\u01b0\u01a1ng lai Ti\u00eau \u0111\u1ec1: T\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c T\u00ecnh hu\u1ed1ng v\u1ea5n \u0111\u1ec1: C\u00f4ng ty ABC \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn trong quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i. Quy tr\u00ecnh hi\u1ec7n t\u1ea1i t\u1ed1n nhi\u1ec1u th\u1eddi gian, d\u1ec5 x\u1ea3y ra l\u1ed7i v\u00e0 thi\u1ebfu hi\u1ec7u qu\u1ea3, d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u1eadm tr\u1ec5 trong vi\u1ec7c l\u00e0m quen v\u00e0 b\u1eaft k\u1ecbp c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean m\u1edbi, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn n\u0103ng su\u1ea5t t\u1ed5ng th\u1ec3. \u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c, c\u00f4ng ty \u0111\u00e3T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\" \/>\n<meta property=\"og:site_name\" content=\"Visual Paradigm Guides Vietnamese\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-05T02:28:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png\" \/>\n\t<meta property=\"og:image:width\" content=\"432\" \/>\n\t<meta property=\"og:image:height\" content=\"355\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"vpadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\"},\"headline\":\"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c\",\"datePublished\":\"2026-02-05T02:28:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\"},\"wordCount\":4952,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png\",\"articleSection\":[\"UML\"],\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\",\"url\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\",\"name\":\"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c - Visual Paradigm Guides Vietnamese\",\"isPartOf\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png\",\"datePublished\":\"2026-02-05T02:28:09+00:00\",\"author\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/#\/schema\/person\/292e97a06c90d6d605ddfd451bfdfe6f\"},\"breadcrumb\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage\",\"url\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png\",\"contentUrl\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png\",\"width\":432,\"height\":355},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/guides.visual-paradigm.com\/vn\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"UML\",\"item\":\"https:\/\/guides.visual-paradigm.com\/vn\/category\/uml\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/#website\",\"url\":\"https:\/\/guides.visual-paradigm.com\/vn\/\",\"name\":\"Visual Paradigm Guides Vietnamese\",\"description\":\"Smart guides for an AI-driven world\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/guides.visual-paradigm.com\/vn\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c - Visual Paradigm Guides Vietnamese","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/","og_locale":"vi_VN","og_type":"article","og_title":"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c - Visual Paradigm Guides Vietnamese","og_description":"Gi\u1edbi thi\u1ec7u Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt n\u1ec1n t\u1ea3ng v\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong l\u0129nh v\u1ef1c c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI). M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a n\u00f3 l\u00e0 xem x\u00e9t, \u0111\u00e1nh gi\u00e1 v\u00e0 c\u1ea3i thi\u1ec7n c\u1ea9n th\u1eadn c\u00e1c quy tr\u00ecnh kinh doanh hi\u1ec7n t\u1ea1i, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t ho\u1ea1t \u0111\u1ed9ng \u0111\u01b0\u1ee3c n\u00e2ng cao. G\u1ed3m hai giai \u0111o\u1ea1n then ch\u1ed1t l\u00e0 \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d v\u00e0 \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d, khung ph\u00e2n t\u00edch n\u00e0y \u0111\u00f3ng vai tr\u00f2 then ch\u1ed1t trong vi\u1ec7c th\u1ef1c hi\u1ec7n h\u1ec7 th\u1ed1ng c\u00e1c s\u00e1ng ki\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh. Th\u00f4ng qua hai giai \u0111o\u1ea1n ri\u00eang bi\u1ec7t n\u00e0y, c\u00e1c t\u1ed5 ch\u1ee9c b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh t\u1ef1 \u0111\u00e1nh gi\u00e1 v\u00e0 chuy\u1ec3n \u0111\u1ed5i, v\u1edbi m\u1ee5c ti\u00eau l\u1edbn nh\u1ea5t l\u00e0 x\u00e1c \u0111\u1ecbnh nh\u1eefng khu v\u1ef1c ti\u1ec1m n\u0103ng \u0111\u1ec3 c\u1ea3i thi\u1ec7n v\u00e0 x\u00e2y d\u1ef1ng b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh cho c\u00e1c tr\u1ea1ng th\u00e1i quy tr\u00ecnh t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 tr\u01a1n tru h\u01a1n. Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 g\u00ec Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i: Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\u201d bao g\u1ed3m vi\u1ec7c ghi ch\u00e9p v\u00e0 ph\u00e2n t\u00edch c\u1eb7n k\u1ebd tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i c\u1ee7a m\u1ed9t quy tr\u00ecnh kinh doanh. B\u01b0\u1edbc n\u00e0y nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p c\u00e1i nh\u00ecn r\u00f5 r\u00e0ng v\u00e0 to\u00e0n di\u1ec7n v\u1ec1 c\u00e1ch th\u1ee9c quy tr\u00ecnh \u0111ang v\u1eadn h\u00e0nh hi\u1ec7n nay. C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m: S\u01a1 \u0111\u1ed3 h\u00f3a quy tr\u00ecnh:T\u1ea1o c\u00e1c s\u01a1 \u0111\u1ed3 lu\u1ed3ng chi ti\u1ebft ho\u1eb7c bi\u1ec3u \u0111\u1ed3 minh h\u1ecda tr\u00ecnh t\u1ef1 t\u1eebng b\u01b0\u1edbc ho\u1ea1t \u0111\u1ed9ng trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i. Thu th\u1eadp d\u1eef li\u1ec7u:Thu th\u1eadp d\u1eef li\u1ec7u v\u1ec1 c\u00e1c ch\u1ec9 s\u1ed1 quy tr\u00ecnh, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1eddi gian chu k\u1ef3, t\u1ef7 l\u1ec7 l\u1ed7i v\u00e0 m\u1ee9c \u0111\u1ed9 s\u1eed d\u1ee5ng ngu\u1ed3n l\u1ef1c. Ph\u1ecfng v\u1ea5n c\u00e1c b\u00ean li\u00ean quan:Tr\u00f2 chuy\u1ec7n v\u1edbi nh\u1eefng ng\u01b0\u1eddi tham gia v\u00e0o quy tr\u00ecnh \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m kh\u00f3 kh\u0103n. X\u00e1c \u0111\u1ecbnh c\u00e1c \u0111i\u1ec3m ngh\u1ebdn v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3:X\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c m\u00e0 quy tr\u00ecnh c\u00f3 th\u1ec3 ch\u1eadm tr\u1ec5, d\u1ec5 x\u1ea3y ra l\u1ed7i ho\u1eb7c t\u1ed1n nhi\u1ec1u ngu\u1ed3n l\u1ef1c. Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai: Giai \u0111o\u1ea1n \u201ctr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai\u201d l\u00e0 n\u01a1i c\u00e1c t\u1ed5 ch\u1ee9c h\u00ecnh dung v\u00e0 thi\u1ebft k\u1ebf m\u1ed9t phi\u00ean b\u1ea3n c\u1ea3i ti\u1ebfn ho\u1eb7c t\u1ed1i \u01b0u h\u00f3a c\u1ee7a quy tr\u00ecnh. Giai \u0111o\u1ea1n n\u00e0y mang t\u00ednh h\u01b0\u1edbng t\u1edbi t\u01b0\u01a1ng lai v\u00e0 t\u1eadp trung v\u00e0o vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u00e0 b\u1ea5t hi\u1ec7u qu\u1ea3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh trong ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i. C\u00e1c ho\u1ea1t \u0111\u1ed9ng ch\u00ednh trong giai \u0111o\u1ea1n n\u00e0y bao g\u1ed3m: Thi\u1ebft k\u1ebf l\u1ea1i quy tr\u00ecnh:X\u00e2y d\u1ef1ng m\u1ed9t lu\u1ed3ng quy tr\u00ecnh m\u1edbi gi\u00fap lo\u1ea1i b\u1ecf c\u00e1c \u0111i\u1ec3m ngh\u1ebdn, gi\u1ea3m l\u1ed7i v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3. X\u00e1c \u0111\u1ecbnh vai tr\u00f2 v\u00e0 tr\u00e1ch nhi\u1ec7m:X\u00e1c \u0111\u1ecbnh r\u00f5 ai l\u00e0m g\u00ec trong quy tr\u00ecnh m\u1edbi v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c vai tr\u00f2 \u0111\u01b0\u1ee3c \u0111\u1ecbnh ngh\u0129a r\u00f5 r\u00e0ng v\u00e0 hi\u1ec7u qu\u1ea3. Ch\u1ecdn l\u1ef1a c\u00f4ng c\u1ee5 v\u00e0 c\u00f4ng ngh\u1ec7:X\u00e1c \u0111\u1ecbnh xem c\u00e1c c\u00f4ng ngh\u1ec7 ho\u1eb7c c\u00f4ng c\u1ee5 m\u1edbi c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p \u0111\u1ec3 n\u00e2ng cao quy tr\u00ecnh hay kh\u00f4ng. \u0110\u1eb7t c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t:Thi\u1ebft l\u1eadp c\u00e1c ch\u1ec9 s\u1ed1 hi\u1ec7u su\u1ea5t ch\u00ednh (KPI) \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 th\u00e0nh c\u00f4ng c\u1ee7a quy tr\u00ecnh m\u1edbi. N\u00f3 li\u00ean quan \u0111\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh (BPI) nh\u01b0 th\u1ebf n\u00e0o: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t th\u00e0nh ph\u1ea7n n\u1ec1n t\u1ea3ng c\u1ee7a BPI. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch n\u00f3 li\u00ean quan \u0111\u1ebfn to\u00e0n b\u1ed9 quy tr\u00ecnh BPI: X\u00e1c \u0111\u1ecbnh c\u01a1 h\u1ed9i c\u1ea3i ti\u1ebfn:Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c trong quy tr\u00ecnh hi\u1ec7n t\u1ea1i c\u1ea7n \u0111\u01b0\u1ee3c c\u1ea3i ti\u1ebfn. B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch k\u1ef9 l\u01b0\u1ee1ng quy tr\u00ecnh hi\u1ec7n t\u1ea1i, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c c\u00e1c \u0111i\u1ec3m b\u1ea5t hi\u1ec7u qu\u1ea3, d\u01b0 th\u1eeba v\u00e0 \u0111i\u1ec3m ngh\u1ebdn. Thi\u1ebft k\u1ebf c\u00e1c quy tr\u00ecnh hi\u1ec7u qu\u1ea3:Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai bao g\u1ed3m vi\u1ec7c t\u1ea1o ra m\u1ed9t tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 h\u01a1n, \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a v\u00e0 ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c. \u0110\u00e2y l\u00e0 giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n c\u00e1c gi\u1ea3i ph\u00e1p s\u00e1ng t\u1ea1o \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh. Qu\u1ea3n l\u00fd thay \u0111\u1ed5i:Vi\u1ec7c tri\u1ec3n khai quy tr\u00ecnh \u201ct\u01b0\u01a1ng lai\u201d th\u01b0\u1eddng \u0111\u00f2i h\u1ecfi s\u1ef1 thay \u0111\u1ed5i v\u1ec1 vai tr\u00f2, tr\u00e1ch nhi\u1ec7m v\u00e0 c\u00f4ng ngh\u1ec7. C\u00e1c chi\u1ebfn l\u01b0\u1ee3c qu\u1ea3n l\u00fd thay \u0111\u1ed5i \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n trong giai \u0111o\u1ea1n \u201ct\u01b0\u01a1ng lai\u201d \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i t\u1eeb quy tr\u00ecnh c\u0169 sang quy tr\u00ecnh m\u1edbi di\u1ec5n ra su\u00f4n s\u1ebb. C\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c:BPI l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh l\u1eb7p l\u1ea1i. Sau khi quy tr\u00ecnh m\u1edbi \u0111\u01b0\u1ee3c tri\u1ec3n khai, c\u00e1c t\u1ed5 ch\u1ee9c ti\u1ebfp t\u1ee5c theo d\u00f5i v\u00e0 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u1ee7a n\u00f3. N\u1ebfu c\u1ea7n c\u1ea3i ti\u1ebfn th\u00eam, chu k\u1ef3 s\u1ebd b\u1eaft \u0111\u1ea7u l\u1ea1i v\u1edbi m\u1ed9t ph\u00e2n t\u00edch \u201chi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai\u201d kh\u00e1c. T\u00f3m l\u1ea1i, ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng\/t\u01b0\u01a1ng lai l\u00e0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p quan tr\u1ecdng trong c\u1ea3i ti\u1ebfn quy tr\u00ecnh kinh doanh, gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh hi\u1ec7n t\u1ea1i v\u00e0 thi\u1ebft k\u1ebf c\u00e1c tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai hi\u1ec7u qu\u1ea3 v\u00e0 hi\u1ec7u su\u1ea5t h\u01a1n. \u0110\u00e2y l\u00e0 m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh v\u00e0 tri\u1ec3n khai nh\u1eefng thay \u0111\u1ed5i t\u00edch c\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh. Nghi\u00ean c\u1ee9u tr\u01b0\u1eddng h\u1ee3p v\u1ec1 ph\u00e2n t\u00edch hi\u1ec7n tr\u1ea1ng \/ t\u01b0\u01a1ng lai Ti\u00eau \u0111\u1ec1: T\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c T\u00ecnh hu\u1ed1ng v\u1ea5n \u0111\u1ec1: C\u00f4ng ty ABC \u0111ang \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn trong quy tr\u00ecnh \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c hi\u1ec7n t\u1ea1i. Quy tr\u00ecnh hi\u1ec7n t\u1ea1i t\u1ed1n nhi\u1ec1u th\u1eddi gian, d\u1ec5 x\u1ea3y ra l\u1ed7i v\u00e0 thi\u1ebfu hi\u1ec7u qu\u1ea3, d\u1eabn \u0111\u1ebfn vi\u1ec7c ch\u1eadm tr\u1ec5 trong vi\u1ec7c l\u00e0m quen v\u00e0 b\u1eaft k\u1ecbp c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean m\u1edbi, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn n\u0103ng su\u1ea5t t\u1ed5ng th\u1ec3. \u0110\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 t\u1ed1i \u01b0u h\u00f3a tr\u1ea3i nghi\u1ec7m \u0111\u01b0a nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m vi\u1ec7c, c\u00f4ng ty \u0111\u00e3T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c","og_url":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/","og_site_name":"Visual Paradigm Guides Vietnamese","article_published_time":"2026-02-05T02:28:09+00:00","og_image":[{"width":432,"height":355,"url":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi":"vpadmin","\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"9 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#article","isPartOf":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/"},"headline":"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c","datePublished":"2026-02-05T02:28:09+00:00","mainEntityOfPage":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/"},"wordCount":4952,"commentCount":0,"image":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage"},"thumbnailUrl":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png","articleSection":["UML"],"inLanguage":"vi","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/","url":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/","name":"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c - Visual Paradigm Guides Vietnamese","isPartOf":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/#website"},"primaryImageOfPage":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage"},"image":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage"},"thumbnailUrl":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png","datePublished":"2026-02-05T02:28:09+00:00","author":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/#\/schema\/person\/292e97a06c90d6d605ddfd451bfdfe6f"},"breadcrumb":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/"]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#primaryimage","url":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png","contentUrl":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/img_6503b655e76ef.png","width":432,"height":355},{"@type":"BreadcrumbList","@id":"https:\/\/guides.visual-paradigm.com\/vn\/optimizing-business-processes-as-is-to-be-analysis-for-continuous-improvement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/guides.visual-paradigm.com\/vn\/"},{"@type":"ListItem","position":2,"name":"UML","item":"https:\/\/guides.visual-paradigm.com\/vn\/category\/uml\/"},{"@type":"ListItem","position":3,"name":"T\u1ed1i \u01b0u h\u00f3a c\u00e1c quy tr\u00ecnh kinh doanh: Ph\u00e2n t\u00edch tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i\/Tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai nh\u1eb1m c\u1ea3i ti\u1ebfn li\u00ean t\u1ee5c"}]},{"@type":"WebSite","@id":"https:\/\/guides.visual-paradigm.com\/vn\/#website","url":"https:\/\/guides.visual-paradigm.com\/vn\/","name":"Visual Paradigm Guides Vietnamese","description":"Smart guides for an AI-driven world","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/guides.visual-paradigm.com\/vn\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"}]}},"_links":{"self":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/posts\/6568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/comments?post=6568"}],"version-history":[{"count":0,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/posts\/6568\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/media\/6569"}],"wp:attachment":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/media?parent=6568"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/categories?post=6568"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/tags?post=6568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}