{"id":6663,"date":"2026-02-05T16:31:13","date_gmt":"2026-02-05T08:31:13","guid":{"rendered":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/"},"modified":"2026-02-05T16:31:13","modified_gmt":"2026-02-05T08:31:13","slug":"how-to-conduct-business-capability-assessment-with-report-template","status":"publish","type":"post","link":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/","title":{"rendered":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)"},"content":{"rendered":"<p>A<strong> \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh<\/strong> l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c, x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a t\u1ed5 ch\u1ee9c, v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. \u0110\u00e1nh gi\u00e1 n\u00e0y gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch gi\u1eefa tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i v\u00e0 tr\u1ea1ng th\u00e1i mong mu\u1ed1n c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 c\u0169ng gi\u00fap ban l\u00e3nh \u0111\u1ea1o x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n v\u00e0 \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau mong mu\u1ed1n.<\/p>\n<p>\u00a0<\/p>\n<p><img fetchpriority=\"high\" alt=\"\" class=\"alignnone size-full wp-image-1507\" decoding=\"async\" fetchpriority=\"high\" height=\"391\" src=\"https:\/\/guides.visual-paradigm.com\/wp-content\/uploads\/2023\/04\/Snag_161d8e6.png\" width=\"460\"\/><\/p>\n<h2>M\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh<\/h2>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t m\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh:<\/p>\n<hr\/>\n<h3>B\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh<\/h3>\n<ol>\n<li><strong>Gi\u1edbi thi\u1ec7u<\/strong>\n<ul>\n<li>T\u1ed5ng quan ng\u1eafn g\u1ecdn v\u1ec1 m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi c\u1ee7a vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh<\/li>\n<li>Danh s\u00e1ch c\u00e1c b\u00ean li\u00ean quan ch\u00ednh tham gia v\u00e0o qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn<\/strong>\n<ul>\n<li>Gi\u1ea3i th\u00edch v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1<\/li>\n<li>Danh s\u00e1ch c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e1nh gi\u00e1<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i<\/strong>\n<ul>\n<li>T\u1ed5ng quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i<\/li>\n<li>Ph\u00e2n t\u00edch \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i<\/li>\n<li>\u0110\u00e1nh gi\u00e1 c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai<\/strong>\n<ul>\n<li>X\u00e1c \u0111\u1ecbnh c\u00e1c y\u00eau c\u1ea7u n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai<\/li>\n<li>Ph\u00e2n t\u00edch c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u1ec1m t\u00e0ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh<\/li>\n<li>\u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai d\u1ef1a tr\u00ean c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh<\/li>\n<\/ul>\n<\/li>\n<li><strong>K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t<\/strong>\n<ul>\n<li>C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t nh\u1eb1m kh\u1eafc ph\u1ee5c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c v\u00e0 c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c kinh doanh t\u1ed5ng th\u1ec3<\/li>\n<li>M\u00f4 t\u1ea3 v\u1ec1 th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t cho m\u1ed7i s\u00e1ng ki\u1ebfn<\/li>\n<li>Gi\u1ea3i th\u00edch c\u00e1ch m\u1ed7i s\u00e1ng ki\u1ebfn ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh<\/li>\n<\/ul>\n<\/li>\n<li><strong>K\u1ebft lu\u1eadn<\/strong>\n<ul>\n<li>T\u00f3m t\u1eaft c\u00e1c ph\u00e1t hi\u1ec7n ch\u00ednh v\u00e0 khuy\u1ebfn ngh\u1ecb<\/li>\n<li>Danh s\u00e1ch c\u00e1c r\u1ee7i ro ti\u1ec1m t\u00e0ng li\u00ean quan \u0111\u1ebfn c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t<\/li>\n<li>C\u00e1c b\u01b0\u1edbc ti\u1ebfp theo v\u00e0 k\u1ebf ho\u1ea1ch gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean<\/li>\n<\/ul>\n<\/li>\n<li><strong>Ph\u1ee5 l\u1ee5c<\/strong>\n<ul>\n<li>T\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 nh\u01b0 b\u1ea3ng d\u1eef li\u1ec7u, s\u01a1 \u0111\u1ed3 v\u00e0 ph\u00e2n t\u00edch b\u1ed5 sung.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<hr\/>\n<p>Ghi ch\u00fa: \u0110\u00e2y l\u00e0 m\u1ed9t m\u1eabu chung v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh.<\/p>\n<h2>V\u00ed d\u1ee5 \u2013 C\u1eeda h\u00e0ng b\u00e1n l\u1ebb XYZ<\/h2>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh cho m\u1ed9t c\u00f4ng ty b\u00e1n l\u1ebb gi\u1ea3 \u0111\u1ecbnh:<\/p>\n<hr\/>\n<p><strong>B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh<\/strong><\/p>\n<ol>\n<li><strong>Gi\u1edbi thi\u1ec7u<\/strong>\n<p>M\u1ee5c \u0111\u00edch c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh n\u00e0y l\u00e0 x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu trong c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i c\u1ee7a XYZ Retail, \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra c\u00e1c khuy\u1ebfn ngh\u1ecb nh\u1eb1m c\u1ea3i thi\u1ec7n trong t\u01b0\u01a1ng lai. \u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean \u00fd ki\u1ebfn t\u1eeb c\u00e1c b\u00ean li\u00ean quan ch\u00ednh, bao g\u1ed3m ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, tr\u01b0\u1edfng ph\u00f2ng v\u00e0 c\u00e1c chuy\u00ean gia v\u1ec1 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n.<\/p>\n<\/li>\n<li><strong>Ph\u01b0\u01a1ng ph\u00e1p<\/strong>\n<p>\u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa ph\u1ecfng v\u1ea5n, kh\u1ea3o s\u00e1t v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u. \u0110\u1ed9i \u0111\u00e1nh gi\u00e1 c\u0169ng th\u1ef1c hi\u1ec7n xem x\u00e9t c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t trong ng\u00e0nh v\u00e0 so s\u00e1nh XYZ Retail v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n<\/li>\n<li><strong>\u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i<\/strong><\/li>\n<\/ol>\n<ul>\n<li>T\u1ed5ng quan v\u1ec1 n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i: XYZ Retail c\u00f3 s\u1ef1 hi\u1ec7n di\u1ec7n m\u1ea1nh m\u1ebd t\u1ea1i c\u00e1c c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng, nh\u01b0ng n\u0103ng l\u1ef1c tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng c\u00f2n y\u1ebfu k\u00e9m.<\/li>\n<li>\u0110i\u1ec3m m\u1ea1nh: M\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c cao v\u1edbi kh\u00e1ch h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng, nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh m\u1ebd, qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng hi\u1ec7u qu\u1ea3.<\/li>\n<li>\u0110i\u1ec3m y\u1ebfu: N\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng l\u1ed7i th\u1eddi, thi\u1ebfu c\u00e1 nh\u00e2n h\u00f3a trong t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng, hi\u1ec7n di\u1ec7n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i h\u1ea1n ch\u1ebf.<\/li>\n<li>Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: Kh\u1ea3 n\u0103ng gi\u1edbi h\u1ea1n trong vi\u1ec7c cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng, thi\u1ebfu c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n di \u0111\u1ed9ng, v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111a k\u00eanh kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li><strong>\u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai<\/strong><\/li>\n<\/ol>\n<ul>\n<li>Y\u00eau c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng li\u1ec1n m\u1ea1ch tr\u00ean c\u00e1c k\u00eanh, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 c\u00e1 nh\u00e2n h\u00f3a \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n linh ho\u1ea1t h\u01a1n.<\/li>\n<li>Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: T\u00edch h\u1ee3p h\u1ea1n ch\u1ebf gi\u1eefa tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng cho c\u00e1 nh\u00e2n h\u00f3a c\u00f2n h\u1ea1n ch\u1ebf, v\u00e0 thi\u1ebfu s\u1ef1 linh ho\u1ea1t trong thanh to\u00e1n.<\/li>\n<li>\u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: C\u00e1 nh\u00e2n h\u00f3a, linh ho\u1ea1t trong thanh to\u00e1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a di \u0111\u1ed9ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 c\u00e1c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u.<\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong>K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec1 xu\u1ea5t<\/strong><\/li>\n<\/ol>\n<ul>\n<li>C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t:\n<ul>\n<li>\u0110\u1ea7u t\u01b0 v\u00e0o n\u1ec1n t\u1ea3ng \u0111a k\u00eanh \u0111\u1ec3 t\u00edch h\u1ee3p tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn.<\/li>\n<li>Tri\u1ec3n khai n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1 nh\u00e2n h\u00f3a t\u1ed1t h\u01a1n.<\/li>\n<li>Th\u00eam c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n m\u1edbi, bao g\u1ed3m thanh to\u00e1n di \u0111\u1ed9ng v\u00e0 h\u00ecnh th\u1ee9c mua ngay, tr\u1ea3 sau.<\/li>\n<\/ul>\n<\/li>\n<li>L\u1ecbch tr\u00ecnh v\u00e0 ng\u00e2n s\u00e1ch: Vi\u1ec7c tri\u1ec3n khai s\u1ebd di\u1ec5n ra trong v\u00f2ng hai n\u0103m, v\u1edbi t\u1ed5ng ng\u00e2n s\u00e1ch 5 tri\u1ec7u \u0111\u00f4 la M\u1ef9.<\/li>\n<li>Ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c: C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a XYZ Retail l\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh thu.<\/li>\n<\/ul>\n<ol start=\"6\">\n<li><strong>K\u1ebft lu\u1eadn<\/strong>\n<p>XYZ Retail \u0111\u00e3 x\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c ch\u00ednh v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec3 kh\u1eafc ph\u1ee5c, t\u1eadp trung v\u00e0o vi\u1ec7c c\u1ea3i thi\u1ec7n c\u00e1 nh\u00e2n h\u00f3a, linh ho\u1ea1t trong thanh to\u00e1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a di \u0111\u1ed9ng. Tuy nhi\u00ean, c\u00e1c s\u00e1ng ki\u1ebfn n\u00e0y ti\u1ec1m \u1ea9n r\u1ee7i ro, bao g\u1ed3m chi ph\u00ed tri\u1ec3n khai v\u00e0 nhu c\u1ea7u b\u1ea3o tr\u00ec, h\u1ed7 tr\u1ee3 li\u00ean t\u1ee5c. Vi\u1ec7c gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 li\u00ean t\u1ee5c s\u1ebd c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 mong mu\u1ed1n.<\/p>\n<\/li>\n<li><strong>Ph\u1ee5 l\u1ee5c<\/strong><\/li>\n<\/ol>\n<ul>\n<li>B\u1ea3ng d\u1eef li\u1ec7u v\u00e0 bi\u1ec3u \u0111\u1ed3<\/li>\n<li>Ph\u00e2n t\u00edch \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh<\/li>\n<li>T\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 t\u1eeb c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n v\u00e0 kh\u1ea3o s\u00e1t.<\/li>\n<\/ul>\n<hr\/>\n<h2>V\u00ed d\u1ee5 B\u1ea3ng d\u1eef li\u1ec7u \u2013 C\u1eeda h\u00e0ng b\u00e1n l\u1ebb<\/h2>\n<p>D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 b\u1ea3ng d\u1eef li\u1ec7u v\u00e0 bi\u1ec3u \u0111\u1ed3 ph\u00f9 h\u1ee3p trong EChart d\u1ef1a tr\u00ean b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh m\u1eabu cho m\u1ed9t c\u00f4ng ty b\u00e1n l\u1ebb gi\u1ea3 \u0111\u1ecbnh:<\/p>\n<p>B\u1ea3ng d\u1eef li\u1ec7u:<\/p>\n<table>\n<thead>\n<tr>\n<th>N\u0103ng l\u1ef1c<\/th>\n<th>Tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i<\/th>\n<th>Tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>N\u1ec1n t\u1ea3ng \u0111a k\u00eanh<\/td>\n<td>T\u00edch h\u1ee3p h\u1ea1n ch\u1ebf gi\u1eefa tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn<\/td>\n<td>T\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch gi\u1eefa tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn<\/td>\n<\/tr>\n<tr>\n<td>N\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng<\/td>\n<td>S\u1eed d\u1ee5ng h\u1ea1n ch\u1ebf d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a<\/td>\n<td>S\u1eed d\u1ee5ng hi\u1ec7u qu\u1ea3 d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a<\/td>\n<\/tr>\n<tr>\n<td>L\u1ef1a ch\u1ecdn thanh to\u00e1n<\/td>\n<td>C\u00e1c l\u1ef1a ch\u1ecdn thanh to\u00e1n h\u1ea1n ch\u1ebf, kh\u00f4ng c\u00f3 thanh to\u00e1n di \u0111\u1ed9ng ho\u1eb7c l\u1ef1a ch\u1ecdn mua ngay, tr\u1ea3 sau<\/td>\n<td>Nhi\u1ec1u l\u1ef1a ch\u1ecdn thanh to\u00e1n, bao g\u1ed3m thanh to\u00e1n di \u0111\u1ed9ng v\u00e0 l\u1ef1a ch\u1ecdn mua ngay, tr\u1ea3 sau<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>V\u00ed d\u1ee5 bi\u1ec3u \u0111\u1ed3<\/h2>\n<p>Bi\u1ec3u \u0111\u1ed3 c\u1ed9t bao g\u1ed3m tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i v\u00e0 tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau c\u1ee7a ba n\u0103ng l\u1ef1c kinh doanh ch\u00ednh. Legenda \u0111\u01b0\u1ee3c \u0111\u1eb7t \u1edf ph\u00eda d\u01b0\u1edbi bi\u1ec3u \u0111\u1ed3. B\u1ea1n c\u00f3 th\u1ec3 sao ch\u00e9p v\u00e0 d\u00e1n m\u00e3 n\u00e0y v\u00e0o Codepen \u0111\u1ec3 xem bi\u1ec3u \u0111\u1ed3 ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<p><img alt=\"\" class=\"alignnone size-full wp-image-1503\" decoding=\"async\" height=\"500\" src=\"https:\/\/guides.visual-paradigm.com\/wp-content\/uploads\/2023\/04\/img_6437a86da2e05.png\" width=\"750\"\/><\/p>\n<h2>Ph\u00e2n t\u00edch c\u1ea1nh tranh \u2013 Bi\u1ec3u \u0111\u1ed3 h\u00ecnh nh\u1ec7n<\/h2>\n<p>Bi\u1ec3u \u0111\u1ed3 h\u00ecnh nh\u1ec7n \u0111\u01b0\u1ee3c \u0111i\u1ec1n d\u1eef li\u1ec7u m\u1eabu cho n\u0103m \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. Legenda \u0111\u01b0\u1ee3c \u0111\u1eb7t \u1edf ph\u00eda d\u01b0\u1edbi bi\u1ec3u \u0111\u1ed3.<\/p>\n<p><img alt=\"\" class=\"alignnone size-full wp-image-1506\" decoding=\"async\" height=\"500\" src=\"https:\/\/guides.visual-paradigm.com\/wp-content\/uploads\/2023\/04\/img_6437a979e7b4a.png\" width=\"750\"\/><\/p>\n<h2>T\u00f3m t\u1eaft<\/h2>\n<p>Vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh l\u00e0 b\u01b0\u1edbc thi\u1ebft y\u1ebfu \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 t\u1ed5 ch\u1ee9c n\u00e0o nh\u1eb1m \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. N\u00f3 bao g\u1ed3m vi\u1ec7c \u0111\u00e1nh gi\u00e1 to\u00e0n di\u1ec7n c\u00e1c n\u0103ng l\u1ef1c v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c, bao g\u1ed3m c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng c\u00f4ng ngh\u1ec7, l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng, quy tr\u00ecnh kinh doanh v\u00e0 ngu\u1ed3n l\u1ef1c t\u00e0i ch\u00ednh. B\u1eb1ng c\u00e1ch th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh, ban l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n, \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 v\u00e0 t\u1ed1i \u01b0u h\u00f3a ngu\u1ed3n l\u1ef1c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau mong mu\u1ed1n.<\/p>\n<p>Vi\u1ec7c \u0111\u00e1nh gi\u00e1 c\u0169ng gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c r\u1ee7i ro v\u00e0 th\u00e1ch th\u1ee9c ti\u1ec1m t\u00e0ng c\u00f3 th\u1ec3 c\u1ea3n tr\u1edf s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 chu\u1ea9n b\u1ecb cho ban l\u00e3nh \u0111\u1ea1o th\u1ef1c hi\u1ec7n c\u00e1c h\u00e0nh \u0111\u1ed9ng ph\u00f9 h\u1ee3p \u0111\u1ec3 gi\u1ea3m thi\u1ec3u ch\u00fang. T\u1ed5ng th\u1ec3, vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh cung c\u1ea5p nh\u1eefng th\u00f4ng tin qu\u00fd gi\u00e1 v\u1ec1 m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng c\u1ee7a t\u1ed5 ch\u1ee9c \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c v\u00e0 h\u1ed7 tr\u1ee3 x\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00f3.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c, x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a t\u1ed5 ch\u1ee9c, v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. \u0110\u00e1nh gi\u00e1 n\u00e0y gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch gi\u1eefa tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i v\u00e0 tr\u1ea1ng th\u00e1i mong mu\u1ed1n c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 c\u0169ng gi\u00fap ban l\u00e3nh \u0111\u1ea1o x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n v\u00e0 \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau mong mu\u1ed1n. \u00a0 M\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t m\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh: B\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh Gi\u1edbi thi\u1ec7u T\u1ed5ng quan ng\u1eafn g\u1ecdn v\u1ec1 m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi c\u1ee7a vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh Danh s\u00e1ch c\u00e1c b\u00ean li\u00ean quan ch\u00ednh tham gia v\u00e0o qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 Ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn Gi\u1ea3i th\u00edch v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 Danh s\u00e1ch c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e1nh gi\u00e1 \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i T\u1ed5ng quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i Ph\u00e2n t\u00edch \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i \u0110\u00e1nh gi\u00e1 c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai X\u00e1c \u0111\u1ecbnh c\u00e1c y\u00eau c\u1ea7u n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai Ph\u00e2n t\u00edch c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u1ec1m t\u00e0ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh \u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai d\u1ef1a tr\u00ean c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t nh\u1eb1m kh\u1eafc ph\u1ee5c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c v\u00e0 c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c kinh doanh t\u1ed5ng th\u1ec3 M\u00f4 t\u1ea3 v\u1ec1 th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t cho m\u1ed7i s\u00e1ng ki\u1ebfn Gi\u1ea3i th\u00edch c\u00e1ch m\u1ed7i s\u00e1ng ki\u1ebfn ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh K\u1ebft lu\u1eadn T\u00f3m t\u1eaft c\u00e1c ph\u00e1t hi\u1ec7n ch\u00ednh v\u00e0 khuy\u1ebfn ngh\u1ecb Danh s\u00e1ch c\u00e1c r\u1ee7i ro ti\u1ec1m t\u00e0ng li\u00ean quan \u0111\u1ebfn c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t C\u00e1c b\u01b0\u1edbc ti\u1ebfp theo v\u00e0 k\u1ebf ho\u1ea1ch gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean Ph\u1ee5 l\u1ee5c T\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 nh\u01b0 b\u1ea3ng d\u1eef li\u1ec7u, s\u01a1 \u0111\u1ed3 v\u00e0 ph\u00e2n t\u00edch b\u1ed5 sung. Ghi ch\u00fa: \u0110\u00e2y l\u00e0 m\u1ed9t m\u1eabu chung v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh. V\u00ed d\u1ee5 \u2013 C\u1eeda h\u00e0ng b\u00e1n l\u1ebb XYZ D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh cho m\u1ed9t c\u00f4ng ty b\u00e1n l\u1ebb gi\u1ea3 \u0111\u1ecbnh: B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh Gi\u1edbi thi\u1ec7u M\u1ee5c \u0111\u00edch c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh n\u00e0y l\u00e0 x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu trong c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i c\u1ee7a XYZ Retail, \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra c\u00e1c khuy\u1ebfn ngh\u1ecb nh\u1eb1m c\u1ea3i thi\u1ec7n trong t\u01b0\u01a1ng lai. \u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean \u00fd ki\u1ebfn t\u1eeb c\u00e1c b\u00ean li\u00ean quan ch\u00ednh, bao g\u1ed3m ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, tr\u01b0\u1edfng ph\u00f2ng v\u00e0 c\u00e1c chuy\u00ean gia v\u1ec1 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n. Ph\u01b0\u01a1ng ph\u00e1p \u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa ph\u1ecfng v\u1ea5n, kh\u1ea3o s\u00e1t v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u. \u0110\u1ed9i \u0111\u00e1nh gi\u00e1 c\u0169ng th\u1ef1c hi\u1ec7n xem x\u00e9t c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t trong ng\u00e0nh v\u00e0 so s\u00e1nh XYZ Retail v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i T\u1ed5ng quan v\u1ec1 n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i: XYZ Retail c\u00f3 s\u1ef1 hi\u1ec7n di\u1ec7n m\u1ea1nh m\u1ebd t\u1ea1i c\u00e1c c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng, nh\u01b0ng n\u0103ng l\u1ef1c tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng c\u00f2n y\u1ebfu k\u00e9m. \u0110i\u1ec3m m\u1ea1nh: M\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c cao v\u1edbi kh\u00e1ch h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng, nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh m\u1ebd, qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng hi\u1ec7u qu\u1ea3. \u0110i\u1ec3m y\u1ebfu: N\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng l\u1ed7i th\u1eddi, thi\u1ebfu c\u00e1 nh\u00e2n h\u00f3a trong t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng, hi\u1ec7n di\u1ec7n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i h\u1ea1n ch\u1ebf. Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: Kh\u1ea3 n\u0103ng gi\u1edbi h\u1ea1n trong vi\u1ec7c cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng, thi\u1ebfu c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n di \u0111\u1ed9ng, v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111a k\u00eanh kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t. \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai Y\u00eau c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng li\u1ec1n m\u1ea1ch tr\u00ean c\u00e1c k\u00eanh, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 c\u00e1 nh\u00e2n h\u00f3a \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n linh ho\u1ea1t h\u01a1n. Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: T\u00edch h\u1ee3p h\u1ea1n ch\u1ebf gi\u1eefa tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng cho c\u00e1 nh\u00e2n h\u00f3a c\u00f2n h\u1ea1n ch\u1ebf, v\u00e0 thi\u1ebfu s\u1ef1 linh ho\u1ea1t trong thanh to\u00e1n. \u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: C\u00e1 nh\u00e2n h\u00f3a, linh ho\u1ea1t trong thanh to\u00e1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a di \u0111\u1ed9ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 c\u00e1c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec1 xu\u1ea5t C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t: \u0110\u1ea7u t\u01b0 v\u00e0o n\u1ec1n t\u1ea3ng \u0111a k\u00eanh \u0111\u1ec3 t\u00edch h\u1ee3p tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn. Tri\u1ec3n khai n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1 nh\u00e2n h\u00f3a t\u1ed1t h\u01a1n. Th\u00eam c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n m\u1edbi, bao g\u1ed3m thanh to\u00e1n di \u0111\u1ed9ng v\u00e0 h\u00ecnh th\u1ee9c mua ngay, tr\u1ea3 sau. L\u1ecbch tr\u00ecnh v\u00e0 ng\u00e2n s\u00e1ch: Vi\u1ec7c tri\u1ec3n khai s\u1ebd di\u1ec5n ra trong v\u00f2ng hai n\u0103m, v\u1edbi t\u1ed5ng ng\u00e2n s\u00e1ch 5 tri\u1ec7u \u0111\u00f4 la M\u1ef9. Ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c: C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a XYZ Retail l\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh thu. K\u1ebft lu\u1eadn XYZ Retail \u0111\u00e3 x\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c ch\u00ednh v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec3 kh\u1eafc ph\u1ee5c,<a href=\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\" rel=\"bookmark\"><span class=\"screen-reader-text\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":6664,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[5],"tags":[],"class_list":["post-6663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-enterprise-architecture"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o) - Visual Paradigm Guides Vietnamese<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o) - Visual Paradigm Guides Vietnamese\" \/>\n<meta property=\"og:description\" content=\"A \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c, x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a t\u1ed5 ch\u1ee9c, v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. \u0110\u00e1nh gi\u00e1 n\u00e0y gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch gi\u1eefa tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i v\u00e0 tr\u1ea1ng th\u00e1i mong mu\u1ed1n c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 c\u0169ng gi\u00fap ban l\u00e3nh \u0111\u1ea1o x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n v\u00e0 \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau mong mu\u1ed1n. \u00a0 M\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t m\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh: B\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh Gi\u1edbi thi\u1ec7u T\u1ed5ng quan ng\u1eafn g\u1ecdn v\u1ec1 m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi c\u1ee7a vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh Danh s\u00e1ch c\u00e1c b\u00ean li\u00ean quan ch\u00ednh tham gia v\u00e0o qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 Ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn Gi\u1ea3i th\u00edch v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 Danh s\u00e1ch c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e1nh gi\u00e1 \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i T\u1ed5ng quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i Ph\u00e2n t\u00edch \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i \u0110\u00e1nh gi\u00e1 c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai X\u00e1c \u0111\u1ecbnh c\u00e1c y\u00eau c\u1ea7u n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai Ph\u00e2n t\u00edch c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u1ec1m t\u00e0ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh \u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai d\u1ef1a tr\u00ean c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t nh\u1eb1m kh\u1eafc ph\u1ee5c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c v\u00e0 c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c kinh doanh t\u1ed5ng th\u1ec3 M\u00f4 t\u1ea3 v\u1ec1 th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t cho m\u1ed7i s\u00e1ng ki\u1ebfn Gi\u1ea3i th\u00edch c\u00e1ch m\u1ed7i s\u00e1ng ki\u1ebfn ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh K\u1ebft lu\u1eadn T\u00f3m t\u1eaft c\u00e1c ph\u00e1t hi\u1ec7n ch\u00ednh v\u00e0 khuy\u1ebfn ngh\u1ecb Danh s\u00e1ch c\u00e1c r\u1ee7i ro ti\u1ec1m t\u00e0ng li\u00ean quan \u0111\u1ebfn c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t C\u00e1c b\u01b0\u1edbc ti\u1ebfp theo v\u00e0 k\u1ebf ho\u1ea1ch gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean Ph\u1ee5 l\u1ee5c T\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 nh\u01b0 b\u1ea3ng d\u1eef li\u1ec7u, s\u01a1 \u0111\u1ed3 v\u00e0 ph\u00e2n t\u00edch b\u1ed5 sung. Ghi ch\u00fa: \u0110\u00e2y l\u00e0 m\u1ed9t m\u1eabu chung v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh. V\u00ed d\u1ee5 \u2013 C\u1eeda h\u00e0ng b\u00e1n l\u1ebb XYZ D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh cho m\u1ed9t c\u00f4ng ty b\u00e1n l\u1ebb gi\u1ea3 \u0111\u1ecbnh: B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh Gi\u1edbi thi\u1ec7u M\u1ee5c \u0111\u00edch c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh n\u00e0y l\u00e0 x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu trong c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i c\u1ee7a XYZ Retail, \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra c\u00e1c khuy\u1ebfn ngh\u1ecb nh\u1eb1m c\u1ea3i thi\u1ec7n trong t\u01b0\u01a1ng lai. \u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean \u00fd ki\u1ebfn t\u1eeb c\u00e1c b\u00ean li\u00ean quan ch\u00ednh, bao g\u1ed3m ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, tr\u01b0\u1edfng ph\u00f2ng v\u00e0 c\u00e1c chuy\u00ean gia v\u1ec1 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n. Ph\u01b0\u01a1ng ph\u00e1p \u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa ph\u1ecfng v\u1ea5n, kh\u1ea3o s\u00e1t v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u. \u0110\u1ed9i \u0111\u00e1nh gi\u00e1 c\u0169ng th\u1ef1c hi\u1ec7n xem x\u00e9t c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t trong ng\u00e0nh v\u00e0 so s\u00e1nh XYZ Retail v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i T\u1ed5ng quan v\u1ec1 n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i: XYZ Retail c\u00f3 s\u1ef1 hi\u1ec7n di\u1ec7n m\u1ea1nh m\u1ebd t\u1ea1i c\u00e1c c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng, nh\u01b0ng n\u0103ng l\u1ef1c tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng c\u00f2n y\u1ebfu k\u00e9m. \u0110i\u1ec3m m\u1ea1nh: M\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c cao v\u1edbi kh\u00e1ch h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng, nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh m\u1ebd, qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng hi\u1ec7u qu\u1ea3. \u0110i\u1ec3m y\u1ebfu: N\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng l\u1ed7i th\u1eddi, thi\u1ebfu c\u00e1 nh\u00e2n h\u00f3a trong t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng, hi\u1ec7n di\u1ec7n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i h\u1ea1n ch\u1ebf. Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: Kh\u1ea3 n\u0103ng gi\u1edbi h\u1ea1n trong vi\u1ec7c cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng, thi\u1ebfu c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n di \u0111\u1ed9ng, v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111a k\u00eanh kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t. \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai Y\u00eau c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng li\u1ec1n m\u1ea1ch tr\u00ean c\u00e1c k\u00eanh, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 c\u00e1 nh\u00e2n h\u00f3a \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n linh ho\u1ea1t h\u01a1n. Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: T\u00edch h\u1ee3p h\u1ea1n ch\u1ebf gi\u1eefa tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng cho c\u00e1 nh\u00e2n h\u00f3a c\u00f2n h\u1ea1n ch\u1ebf, v\u00e0 thi\u1ebfu s\u1ef1 linh ho\u1ea1t trong thanh to\u00e1n. \u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: C\u00e1 nh\u00e2n h\u00f3a, linh ho\u1ea1t trong thanh to\u00e1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a di \u0111\u1ed9ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 c\u00e1c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec1 xu\u1ea5t C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t: \u0110\u1ea7u t\u01b0 v\u00e0o n\u1ec1n t\u1ea3ng \u0111a k\u00eanh \u0111\u1ec3 t\u00edch h\u1ee3p tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn. Tri\u1ec3n khai n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1 nh\u00e2n h\u00f3a t\u1ed1t h\u01a1n. Th\u00eam c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n m\u1edbi, bao g\u1ed3m thanh to\u00e1n di \u0111\u1ed9ng v\u00e0 h\u00ecnh th\u1ee9c mua ngay, tr\u1ea3 sau. L\u1ecbch tr\u00ecnh v\u00e0 ng\u00e2n s\u00e1ch: Vi\u1ec7c tri\u1ec3n khai s\u1ebd di\u1ec5n ra trong v\u00f2ng hai n\u0103m, v\u1edbi t\u1ed5ng ng\u00e2n s\u00e1ch 5 tri\u1ec7u \u0111\u00f4 la M\u1ef9. Ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c: C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a XYZ Retail l\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh thu. K\u1ebft lu\u1eadn XYZ Retail \u0111\u00e3 x\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c ch\u00ednh v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec3 kh\u1eafc ph\u1ee5c,L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)\" \/>\n<meta property=\"og:url\" content=\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\" \/>\n<meta property=\"og:site_name\" content=\"Visual Paradigm Guides Vietnamese\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-05T08:31:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png\" \/>\n\t<meta property=\"og:image:width\" content=\"460\" \/>\n\t<meta property=\"og:image:height\" content=\"391\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"vpadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\"},\"headline\":\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)\",\"datePublished\":\"2026-02-05T08:31:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\"},\"wordCount\":2413,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png\",\"articleSection\":[\"Enterprise Architecture\"],\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\",\"url\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\",\"name\":\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o) - Visual Paradigm Guides Vietnamese\",\"isPartOf\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png\",\"datePublished\":\"2026-02-05T08:31:13+00:00\",\"author\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/#\/schema\/person\/292e97a06c90d6d605ddfd451bfdfe6f\"},\"breadcrumb\":{\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage\",\"url\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png\",\"contentUrl\":\"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png\",\"width\":460,\"height\":391},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/guides.visual-paradigm.com\/vn\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Enterprise Architecture\",\"item\":\"https:\/\/guides.visual-paradigm.com\/vn\/category\/enterprise-architecture\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/guides.visual-paradigm.com\/vn\/#website\",\"url\":\"https:\/\/guides.visual-paradigm.com\/vn\/\",\"name\":\"Visual Paradigm Guides Vietnamese\",\"description\":\"Smart guides for an AI-driven world\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/guides.visual-paradigm.com\/vn\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o) - Visual Paradigm Guides Vietnamese","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/","og_locale":"vi_VN","og_type":"article","og_title":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o) - Visual Paradigm Guides Vietnamese","og_description":"A \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh l\u00e0 m\u1ed9t qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c, x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a t\u1ed5 ch\u1ee9c, v\u00e0 x\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 s\u1eb5n s\u00e0ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c. \u0110\u00e1nh gi\u00e1 n\u00e0y gi\u00fap doanh nghi\u1ec7p x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch gi\u1eefa tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i v\u00e0 tr\u1ea1ng th\u00e1i mong mu\u1ed1n c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 c\u0169ng gi\u00fap ban l\u00e3nh \u0111\u1ea1o x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n v\u00e0 \u01b0u ti\u00ean \u0111\u1ea7u t\u01b0 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau mong mu\u1ed1n. \u00a0 M\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t m\u1eabu b\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh: B\u00e1o c\u00e1o \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh Gi\u1edbi thi\u1ec7u T\u1ed5ng quan ng\u1eafn g\u1ecdn v\u1ec1 m\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi c\u1ee7a vi\u1ec7c \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh Danh s\u00e1ch c\u00e1c b\u00ean li\u00ean quan ch\u00ednh tham gia v\u00e0o qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 Ph\u01b0\u01a1ng ph\u00e1p lu\u1eadn Gi\u1ea3i th\u00edch v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 Danh s\u00e1ch c\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 \u0111\u00e1nh gi\u00e1 \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i T\u1ed5ng quan v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i Ph\u00e2n t\u00edch \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a c\u00e1c n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i \u0110\u00e1nh gi\u00e1 c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i v\u00e0 t\u00e1c \u0111\u1ed9ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai X\u00e1c \u0111\u1ecbnh c\u00e1c y\u00eau c\u1ea7u n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai Ph\u00e2n t\u00edch c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c kinh doanh trong t\u01b0\u01a1ng lai v\u00e0 t\u00e1c \u0111\u1ed9ng ti\u1ec1m t\u00e0ng c\u1ee7a ch\u00fang \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng kinh doanh \u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai d\u1ef1a tr\u00ean c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t nh\u1eb1m kh\u1eafc ph\u1ee5c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c v\u00e0 c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c kinh doanh t\u1ed5ng th\u1ec3 M\u00f4 t\u1ea3 v\u1ec1 th\u1eddi gian v\u00e0 ng\u00e2n s\u00e1ch \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t cho m\u1ed7i s\u00e1ng ki\u1ebfn Gi\u1ea3i th\u00edch c\u00e1ch m\u1ed7i s\u00e1ng ki\u1ebfn ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c kinh doanh K\u1ebft lu\u1eadn T\u00f3m t\u1eaft c\u00e1c ph\u00e1t hi\u1ec7n ch\u00ednh v\u00e0 khuy\u1ebfn ngh\u1ecb Danh s\u00e1ch c\u00e1c r\u1ee7i ro ti\u1ec1m t\u00e0ng li\u00ean quan \u0111\u1ebfn c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t C\u00e1c b\u01b0\u1edbc ti\u1ebfp theo v\u00e0 k\u1ebf ho\u1ea1ch gi\u00e1m s\u00e1t v\u00e0 \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean Ph\u1ee5 l\u1ee5c T\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 nh\u01b0 b\u1ea3ng d\u1eef li\u1ec7u, s\u01a1 \u0111\u1ed3 v\u00e0 ph\u00e2n t\u00edch b\u1ed5 sung. Ghi ch\u00fa: \u0110\u00e2y l\u00e0 m\u1ed9t m\u1eabu chung v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh. V\u00ed d\u1ee5 \u2013 C\u1eeda h\u00e0ng b\u00e1n l\u1ebb XYZ D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh cho m\u1ed9t c\u00f4ng ty b\u00e1n l\u1ebb gi\u1ea3 \u0111\u1ecbnh: B\u00e1o c\u00e1o \u0110\u00e1nh gi\u00e1 N\u0103ng l\u1ef1c Kinh doanh Gi\u1edbi thi\u1ec7u M\u1ee5c \u0111\u00edch c\u1ee7a \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh n\u00e0y l\u00e0 x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu trong c\u00e1c n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i c\u1ee7a XYZ Retail, \u0111\u1ed3ng th\u1eddi \u0111\u01b0a ra c\u00e1c khuy\u1ebfn ngh\u1ecb nh\u1eb1m c\u1ea3i thi\u1ec7n trong t\u01b0\u01a1ng lai. \u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean \u00fd ki\u1ebfn t\u1eeb c\u00e1c b\u00ean li\u00ean quan ch\u00ednh, bao g\u1ed3m ban l\u00e3nh \u0111\u1ea1o c\u1ea5p cao, tr\u01b0\u1edfng ph\u00f2ng v\u00e0 c\u00e1c chuy\u00ean gia v\u1ec1 l\u0129nh v\u1ef1c chuy\u00ean m\u00f4n. Ph\u01b0\u01a1ng ph\u00e1p \u0110\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n th\u00f4ng qua s\u1ef1 k\u1ebft h\u1ee3p gi\u1eefa ph\u1ecfng v\u1ea5n, kh\u1ea3o s\u00e1t v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u. \u0110\u1ed9i \u0111\u00e1nh gi\u00e1 c\u0169ng th\u1ef1c hi\u1ec7n xem x\u00e9t c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t trong ng\u00e0nh v\u00e0 so s\u00e1nh XYZ Retail v\u1edbi c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i T\u1ed5ng quan v\u1ec1 n\u0103ng l\u1ef1c kinh doanh hi\u1ec7n t\u1ea1i: XYZ Retail c\u00f3 s\u1ef1 hi\u1ec7n di\u1ec7n m\u1ea1nh m\u1ebd t\u1ea1i c\u00e1c c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng, nh\u01b0ng n\u0103ng l\u1ef1c tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng c\u00f2n y\u1ebfu k\u00e9m. \u0110i\u1ec3m m\u1ea1nh: M\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c cao v\u1edbi kh\u00e1ch h\u00e0ng t\u1ea1i c\u1eeda h\u00e0ng, nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u m\u1ea1nh m\u1ebd, qu\u1ea3n l\u00fd chu\u1ed7i cung \u1ee9ng hi\u1ec7u qu\u1ea3. \u0110i\u1ec3m y\u1ebfu: N\u1ec1n t\u1ea3ng tr\u1ef1c tuy\u1ebfn v\u00e0 di \u0111\u1ed9ng l\u1ed7i th\u1eddi, thi\u1ebfu c\u00e1 nh\u00e2n h\u00f3a trong t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng, hi\u1ec7n di\u1ec7n tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i h\u1ea1n ch\u1ebf. Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: Kh\u1ea3 n\u0103ng gi\u1edbi h\u1ea1n trong vi\u1ec7c cung c\u1ea5p c\u00e1c \u0111\u1ec1 xu\u1ea5t c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng, thi\u1ebfu c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n di \u0111\u1ed9ng, v\u00e0 tr\u1ea3i nghi\u1ec7m \u0111a k\u00eanh kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t. \u0110\u00e1nh gi\u00e1 tr\u1ea1ng th\u00e1i t\u01b0\u01a1ng lai Y\u00eau c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng li\u1ec1n m\u1ea1ch tr\u00ean c\u00e1c k\u00eanh, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 c\u00e1 nh\u00e2n h\u00f3a \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, v\u00e0 c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n linh ho\u1ea1t h\u01a1n. Kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c: T\u00edch h\u1ee3p h\u1ea1n ch\u1ebf gi\u1eefa tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn, s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng cho c\u00e1 nh\u00e2n h\u00f3a c\u00f2n h\u1ea1n ch\u1ebf, v\u00e0 thi\u1ebfu s\u1ef1 linh ho\u1ea1t trong thanh to\u00e1n. \u01afu ti\u00ean c\u00e1c nhu c\u1ea7u n\u0103ng l\u1ef1c t\u01b0\u01a1ng lai: C\u00e1 nh\u00e2n h\u00f3a, linh ho\u1ea1t trong thanh to\u00e1n v\u00e0 t\u1ed1i \u01b0u h\u00f3a di \u0111\u1ed9ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 c\u00e1c \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u. K\u1ebf ho\u1ea1ch h\u00e0nh \u0111\u1ed9ng \u0111\u1ec1 xu\u1ea5t C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t: \u0110\u1ea7u t\u01b0 v\u00e0o n\u1ec1n t\u1ea3ng \u0111a k\u00eanh \u0111\u1ec3 t\u00edch h\u1ee3p tr\u1ea3i nghi\u1ec7m tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn. Tri\u1ec3n khai n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1 nh\u00e2n h\u00f3a t\u1ed1t h\u01a1n. Th\u00eam c\u00e1c t\u00f9y ch\u1ecdn thanh to\u00e1n m\u1edbi, bao g\u1ed3m thanh to\u00e1n di \u0111\u1ed9ng v\u00e0 h\u00ecnh th\u1ee9c mua ngay, tr\u1ea3 sau. L\u1ecbch tr\u00ecnh v\u00e0 ng\u00e2n s\u00e1ch: Vi\u1ec7c tri\u1ec3n khai s\u1ebd di\u1ec5n ra trong v\u00f2ng hai n\u0103m, v\u1edbi t\u1ed5ng ng\u00e2n s\u00e1ch 5 tri\u1ec7u \u0111\u00f4 la M\u1ef9. Ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c: C\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec1 xu\u1ea5t ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c m\u1ee5c ti\u00eau chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a XYZ Retail l\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y t\u0103ng tr\u01b0\u1edfng doanh thu. K\u1ebft lu\u1eadn XYZ Retail \u0111\u00e3 x\u00e1c \u0111\u1ecbnh c\u00e1c kho\u1ea3ng c\u00e1ch n\u0103ng l\u1ef1c ch\u00ednh v\u00e0 \u0111\u1ec1 xu\u1ea5t c\u00e1c s\u00e1ng ki\u1ebfn \u0111\u1ec3 kh\u1eafc ph\u1ee5c,L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)","og_url":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/","og_site_name":"Visual Paradigm Guides Vietnamese","article_published_time":"2026-02-05T08:31:13+00:00","og_image":[{"width":460,"height":391,"url":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi":"vpadmin","\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"5 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#article","isPartOf":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/"},"headline":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)","datePublished":"2026-02-05T08:31:13+00:00","mainEntityOfPage":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/"},"wordCount":2413,"commentCount":0,"image":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage"},"thumbnailUrl":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png","articleSection":["Enterprise Architecture"],"inLanguage":"vi","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/","url":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/","name":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o) - Visual Paradigm Guides Vietnamese","isPartOf":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/#website"},"primaryImageOfPage":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage"},"image":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage"},"thumbnailUrl":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png","datePublished":"2026-02-05T08:31:13+00:00","author":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/#\/schema\/person\/292e97a06c90d6d605ddfd451bfdfe6f"},"breadcrumb":{"@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/"]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#primaryimage","url":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png","contentUrl":"https:\/\/guides.visual-paradigm.com\/vn\/wp-content\/uploads\/sites\/10\/2026\/02\/Snag_161d8e6.png","width":460,"height":391},{"@type":"BreadcrumbList","@id":"https:\/\/guides.visual-paradigm.com\/vn\/how-to-conduct-business-capability-assessment-with-report-template\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/guides.visual-paradigm.com\/vn\/"},{"@type":"ListItem","position":2,"name":"Enterprise Architecture","item":"https:\/\/guides.visual-paradigm.com\/vn\/category\/enterprise-architecture\/"},{"@type":"ListItem","position":3,"name":"L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c kinh doanh (c\u00f3 m\u1eabu b\u00e1o c\u00e1o)"}]},{"@type":"WebSite","@id":"https:\/\/guides.visual-paradigm.com\/vn\/#website","url":"https:\/\/guides.visual-paradigm.com\/vn\/","name":"Visual Paradigm Guides Vietnamese","description":"Smart guides for an AI-driven world","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/guides.visual-paradigm.com\/vn\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"}]}},"_links":{"self":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/posts\/6663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/comments?post=6663"}],"version-history":[{"count":0,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/posts\/6663\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/media\/6664"}],"wp:attachment":[{"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/media?parent=6663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/categories?post=6663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guides.visual-paradigm.com\/vn\/wp-json\/wp\/v2\/tags?post=6663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}