{"id":6729,"date":"2026-02-05T21:49:58","date_gmt":"2026-02-05T13:49:58","guid":{"rendered":"https:\/\/guides.visual-paradigm.com\/vn\/using-radar-charts-for-capability-based-planning-a-visual-approach-to-improving-organizational-performance\/"},"modified":"2026-02-05T21:49:58","modified_gmt":"2026-02-05T13:49:58","slug":"using-radar-charts-for-capability-based-planning-a-visual-approach-to-improving-organizational-performance","status":"publish","type":"post","link":"https:\/\/guides.visual-paradigm.com\/vn\/using-radar-charts-for-capability-based-planning-a-visual-approach-to-improving-organizational-performance\/","title":{"rendered":"S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c: M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn tr\u1ef1c quan \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t t\u1ed5 ch\u1ee9c"},"content":{"rendered":"

S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c<\/h2>\n

Bi\u1ec3u \u0111\u1ed3 radar, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 bi\u1ec3u \u0111\u1ed3 nh\u1ec7n ho\u1eb7c bi\u1ec3u \u0111\u1ed3 sao, c\u00f3 th\u1ec3 h\u1eefu \u00edch cho vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong Khung ki\u1ebfn tr\u00fac c\u1ee7a T\u1ed5 ch\u1ee9c M\u1edf (TOGAF). L\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1ch th\u1ee9c c\u1ea3i thi\u1ec7n c\u00e1c n\u0103ng l\u1ef1c \u0111\u00f3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n

Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh n\u00e0y b\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang. Bi\u1ec3u \u0111\u1ed3 bao g\u1ed3m m\u1ed9t lo\u1ea1t c\u00e1c tr\u1ee5c \u0111\u1ea1i di\u1ec7n cho c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00f4ng ngh\u1ec7, con ng\u01b0\u1eddi, quy tr\u00ecnh v\u00e0 th\u00f4ng tin. M\u1ed7i tr\u1ee5c \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c ph\u1ea7n \u0111\u1ea1i di\u1ec7n cho c\u00e1c m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1ea5p, trung b\u00ecnh v\u00e0 cao.<\/p>\n

\u0110\u1ec3 s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong TOGAF, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:<\/p>\n

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  1. X\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c quan tr\u1ecdng \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c.<\/li>\n
  2. X\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c, d\u1ef1a tr\u00ean c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i, m\u1ee5c ti\u00eau t\u01b0\u01a1ng lai v\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh.<\/li>\n
  3. V\u1ebd m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c tr\u00ean bi\u1ec3u \u0111\u1ed3 radar, s\u1eed d\u1ee5ng tr\u1ee5c v\u00e0 ph\u1ea7n ph\u00f9 h\u1ee3p.<\/li>\n
  4. Ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u00f3 hi\u1ec7u su\u1ea5t th\u1ea5p v\u00e0 c\u1ea7n c\u1ea3i thi\u1ec7n.<\/li>\n
  5. S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng vi\u1ec7c x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c, bao g\u1ed3m c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n, ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft v\u00e0 th\u1eddi gian th\u1ef1c hi\u1ec7n.<\/li>\n<\/ol>\n

    B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar trong l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c hi\u1ec7u qu\u1ea3 h\u01a1n, cu\u1ed1i c\u00f9ng gi\u00fap t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh.<\/p>\n

    M\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1<\/h3>\n

    T\u1ed5 ch\u1ee9c ch\u00fang t\u00f4i \u0111ang g\u1eb7p ph\u1ea3i m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u1ea5p v\u00e0 t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf cao. Ch\u00fang t\u00f4i c\u1ea7n x\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0111ang g\u00f3p ph\u1ea7n v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y, ch\u00fang t\u00f4i mu\u1ed1n th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 radar v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, bao g\u1ed3m website, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 gi\u00e1 c\u1ea3. B\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a t\u1eebng l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n, ch\u00fang t\u00f4i hy v\u1ecdng s\u1ebd x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n to\u00e0n di\u1ec7n nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n

    X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT<\/h3>\n

    Ti\u00eau \u0111\u1ec1: K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT<\/p>\n\n\n\n\n\n\n\n\n\n
    Dominion<\/th>\nTr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i<\/th>\nTr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau<\/th>\nKho\u1ea3ng c\u00e1ch<\/th>\nH\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n<\/th>\n<\/tr>\n<\/thead>\n
    Quy tr\u00ecnh<\/td>\nC\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng, phi h\u1ec7 th\u1ed1ng v\u1edbi k\u1ebft qu\u1ea3 kh\u00f4ng nh\u1ea5t qu\u00e1n<\/td>\nC\u00e1c quy tr\u00ecnh chu\u1ea9n h\u00f3a, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u1edbi k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c<\/td>\nL\u1edbn<\/td>\nTri\u1ec3n khai c\u00e1c quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5 d\u1ef1a tr\u00ean ITIL; \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1c quy tr\u00ecnh m\u1edbi<\/td>\n<\/tr>\n
    C\u00f4ng ngh\u1ec7<\/td>\nH\u1ec7 th\u1ed1ng c\u0169 v\u1edbi kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p h\u1ea1n ch\u1ebf<\/td>\nH\u1ec7 th\u1ed1ng hi\u1ec7n \u0111\u1ea1i, t\u00edch h\u1ee3p v\u1edbi API linh ho\u1ea1t<\/td>\nTrung b\u00ecnh<\/td>\nChuy\u1ec3n \u0111\u1ed5i sang n\u1ec1n t\u1ea3ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y; \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p<\/td>\n<\/tr>\n
    Con ng\u01b0\u1eddi<\/td>\nC\u00e1c \u0111\u1ed9i ng\u0169 t\u00e1ch bi\u1ec7t v\u1edbi giao ti\u1ebfp v\u00e0 h\u1ee3p t\u00e1c h\u1ea1n ch\u1ebf<\/td>\nC\u00e1c \u0111\u1ed9i ng\u0169 li\u00ean ch\u1ee9c n\u0103ng v\u1edbi m\u1ee5c ti\u00eau chung v\u00e0 c\u00e1c k\u00eanh giao ti\u1ebfp r\u00f5 r\u00e0ng<\/td>\nNh\u1ecf<\/td>\nTri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile; th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a h\u1ee3p t\u00e1c v\u00e0 chia s\u1ebb ki\u1ebfn th\u1ee9c<\/td>\n<\/tr>\n
    Th\u00f4ng tin<\/td>\nC\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u kh\u00e1c nhau v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t<\/td>\nKho d\u1eef li\u1ec7u t\u1eadp trung, \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd t\u1ed1t v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u cao<\/td>\nL\u1edbn<\/td>\nTri\u1ec3n khai khung qu\u1ea3n l\u00fd d\u1eef li\u1ec7u; \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ngu\u1ed3n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u<\/td>\n<\/tr>\n
    Hi\u1ec7u su\u1ea5t<\/td>\nC\u00e1ch ti\u1ebfp c\u1eadn ph\u1ea3n \u1ee9ng v\u00e0 x\u1eed l\u00fd kh\u1ea9n c\u1ea5p \u0111\u1ed1i v\u1edbi qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1<\/td>\nC\u00e1ch ti\u1ebfp c\u1eadn ch\u1ee7 \u0111\u1ed9ng v\u00e0 ph\u00f2ng ng\u1eeba v\u1edbi ph\u00e2n t\u00edch d\u1ef1 \u0111o\u00e1n<\/td>\nL\u1edbn<\/td>\nTri\u1ec3n khai c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch ho\u1ea1t \u0111\u1ed9ng CNTT (ITOA); \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1ch ti\u1ebfp c\u1eadn qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 ch\u1ee7 \u0111\u1ed9ng<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Ghi ch\u00fa: \u0110\u00e2y ch\u1ec9 l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch b\u1ea3ng c\u00f3 th\u1ec3 tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o. C\u00e1c gi\u00e1 tr\u1ecb v\u00e0 h\u00e0nh \u0111\u1ed9ng th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o t\u1ed5 ch\u1ee9c c\u1ee5 th\u1ec3 v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a n\u00f3.<\/p>\n

    Bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c<\/h3>\n

    C\u00e1c gi\u00e1 tr\u1ecb trong b\u1ea3ng n\u00e0y \u0111\u01b0\u1ee3c thang \u0111i\u1ec3m t\u1eeb 1-10, trong \u0111\u00f3 1 l\u00e0 m\u1ee9c hi\u1ec7u su\u1ea5t th\u1ea5p nh\u1ea5t v\u00e0 10 l\u00e0 m\u1ee9c cao nh\u1ea5t. C\u00e1c gi\u00e1 tr\u1ecb n\u00e0y d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong b\u1ea3ng K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT. Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o b\u1eb1ng c\u00e1c gi\u00e1 tr\u1ecb n\u00e0y \u0111\u1ec3 tr\u1ef1c quan h\u00f3a m\u1ee9c hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng khu v\u1ef1c n\u0103ng l\u1ef1c.<\/p>\n

    D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 b\u1ea3ng bi\u1ec3u \u0111\u1ed3 radar d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong b\u1ea3ng K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT:<\/p>\n

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    \n\n\n\n\n\n\n\n\n\n
    Khu v\u1ef1c n\u0103ng l\u1ef1c<\/th>\nTr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i<\/th>\nTr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau<\/th>\n<\/tr>\n<\/thead>\n
    Quy tr\u00ecnh<\/td>\n2<\/td>\n8<\/td>\n<\/tr>\n
    C\u00f4ng ngh\u1ec7<\/td>\n4<\/td>\n7<\/td>\n<\/tr>\n
    Con ng\u01b0\u1eddi<\/td>\n3<\/td>\n8<\/td>\n<\/tr>\n
    Th\u00f4ng tin<\/td>\n2<\/td>\n8<\/td>\n<\/tr>\n
    Hi\u1ec7u su\u1ea5t<\/td>\n2<\/td>\n8<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    D\u01b0\u1edbi \u0111\u00e2y l\u00e0 bi\u1ec3u \u0111\u1ed3 radar hi\u1ec3n th\u1ecb m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i v\u00e0 m\u1ee5c ti\u00eau cho m\u1ed7i khu v\u1ef1c n\u0103ng l\u1ef1c trong K\u1ebf ho\u1ea1ch C\u1ea3i thi\u1ec7n N\u0103ng l\u1ef1c cho Ho\u1ea1t \u0111\u1ed9ng CNTT.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

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    <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

    \"\"<\/p>\n

    \u0110\u00e1nh gi\u00e1 v\u00e0 K\u1ebf ho\u1ea1ch H\u00e0nh \u0111\u1ed9ng<\/h2>\n

    Ch\u00fang ta c\u1ea7n \u0111\u00e1nh gi\u00e1 v\u00e0 b\u1ed5 sung c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c nh\u1eb1m c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c trong c\u00e1c khu v\u1ef1c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh. \u0110\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c gi\u00fap x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m m\u1ea1nh v\u00e0 \u0111i\u1ec3m y\u1ebfu c\u1ee7a t\u1ed5 ch\u1ee9c li\u00ean quan \u0111\u1ebfn c\u00e1c m\u1ee5c ti\u00eau v\u00e0 m\u1ee5c \u0111\u00edch c\u1ee7a m\u00ecnh. B\u1eb1ng c\u00e1ch xem x\u00e9t k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 v\u00e0 x\u00e1c \u0111\u1ecbnh kho\u1ea3ng c\u00e1ch gi\u1eefa tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i v\u00e0 tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau mong mu\u1ed1n, ch\u00fang ta c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft ph\u1ea3i th\u1ef1c hi\u1ec7n \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c trong c\u00e1c khu v\u1ef1c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh.<\/p>\n

    Vi\u1ec7c th\u00eam c\u1ed9t ‘H\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n’ v\u00e0o b\u1ea3ng \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c gi\u00fap x\u00e1c \u0111\u1ecbnh r\u00f5 r\u00e0ng c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t c\u1ea7n th\u1ef1c hi\u1ec7n nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c kho\u1ea3ng c\u00e1ch \u0111\u00e3 x\u00e1c \u0111\u1ecbnh. C\u1ed9t n\u00e0y cung c\u1ea5p m\u1ed9t l\u1ed9 tr\u00ecnh c\u1ea3i thi\u1ec7n v\u00e0 gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c b\u01b0\u1edbc c\u1ea7n thi\u1ebft \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t c\u1ee7a t\u1ed5 ch\u1ee9c trong c\u00e1c khu v\u1ef1c \u0111\u00e3 x\u00e1c \u0111\u1ecbnh.<\/p>\n

    D\u01b0\u1edbi \u0111\u00e2y l\u00e0 phi\u00ean b\u1ea3n c\u1eadp nh\u1eadt c\u1ee7a b\u1ea3ng v\u1edbi c\u1ed9t ‘H\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n’ \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00eam v\u00e0o:<\/p>\n\n\n\n\n\n\n\n\n\n
    Khu v\u1ef1c n\u0103ng l\u1ef1c<\/th>\nTr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i<\/th>\nTr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau<\/th>\nH\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n<\/th>\n<\/tr>\n<\/thead>\n
    Quy tr\u00ecnh<\/td>\n2<\/td>\n8<\/td>\nTri\u1ec3n khai c\u00e1c quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5 d\u1ef1a tr\u00ean ITIL; \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1c quy tr\u00ecnh m\u1edbi<\/td>\n<\/tr>\n
    C\u00f4ng ngh\u1ec7<\/td>\n4<\/td>\n7<\/td>\nChuy\u1ec3n \u0111\u1ed5i sang c\u00e1c n\u1ec1n t\u1ea3ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y; \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p<\/td>\n<\/tr>\n
    Con ng\u01b0\u1eddi<\/td>\n3<\/td>\n8<\/td>\nTri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile; th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a h\u1ee3p t\u00e1c v\u00e0 chia s\u1ebb ki\u1ebfn th\u1ee9c<\/td>\n<\/tr>\n
    Th\u00f4ng tin<\/td>\n2<\/td>\n8<\/td>\nTh\u1ef1c hi\u1ec7n khung qu\u1ea3n tr\u1ecb d\u1eef li\u1ec7u; \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ngu\u1ed3n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u<\/td>\n<\/tr>\n
    Hi\u1ec7u su\u1ea5t<\/td>\n2<\/td>\n8<\/td>\nTh\u1ef1c hi\u1ec7n c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch ho\u1ea1t \u0111\u1ed9ng CNTT (ITOA); \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 ph\u01b0\u01a1ng ph\u00e1p qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 ch\u1ee7 \u0111\u1ed9ng<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Ghi ch\u00fa: C\u1ed9t “H\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n” cung c\u1ea5p m\u00f4 t\u1ea3 ng\u1eafn g\u1ecdn v\u1ec1 c\u00e1c h\u00e0nh \u0111\u1ed9ng \u0111\u01b0\u1ee3c \u0111\u1ec1 xu\u1ea5t c\u1ea7n th\u1ef1c hi\u1ec7n \u0111\u1ec3 c\u1ea3i thi\u1ec7n m\u1ed7i khu v\u1ef1c n\u0103ng l\u1ef1c. C\u00e1c h\u00e0nh \u0111\u1ed9ng n\u00e0y d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong b\u1ea3ng K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT.<\/p>\n

    T\u00f3m l\u1ea1i, vi\u1ec7c xem x\u00e9t v\u00e0 b\u1ed5 sung c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n d\u1ef1a tr\u00ean \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c l\u00e0 y\u1ebfu t\u1ed1 then ch\u1ed1t \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t t\u1ed5 ch\u1ee9c v\u00e0 \u0111\u1ea1t \u0111\u01b0\u1ee3c c\u00e1c m\u1ee5c ti\u00eau v\u00e0 m\u1ee5c \u0111\u00edch c\u1ee7a t\u1ed5 ch\u1ee9c. N\u00f3 cung c\u1ea5p m\u1ed9t b\u1ea3n \u0111\u1ed3 h\u00e0nh tr\u00ecnh c\u1ea3i thi\u1ec7n v\u00e0 gi\u00fap \u0111\u1ea3m b\u1ea3o r\u1eb1ng c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n thi\u1ebft \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u1ec3 kh\u1eafc ph\u1ee5c c\u00e1c kho\u1ea3ng tr\u1ed1ng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh.<\/p>\n","protected":false},"excerpt":{"rendered":"

    S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c Bi\u1ec3u \u0111\u1ed3 radar, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 bi\u1ec3u \u0111\u1ed3 nh\u1ec7n ho\u1eb7c bi\u1ec3u \u0111\u1ed3 sao, c\u00f3 th\u1ec3 h\u1eefu \u00edch cho vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong Khung ki\u1ebfn tr\u00fac c\u1ee7a T\u1ed5 ch\u1ee9c M\u1edf (TOGAF). L\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1ch th\u1ee9c c\u1ea3i thi\u1ec7n c\u00e1c n\u0103ng l\u1ef1c \u0111\u00f3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh n\u00e0y b\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang. Bi\u1ec3u \u0111\u1ed3 bao g\u1ed3m m\u1ed9t lo\u1ea1t c\u00e1c tr\u1ee5c \u0111\u1ea1i di\u1ec7n cho c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00f4ng ngh\u1ec7, con ng\u01b0\u1eddi, quy tr\u00ecnh v\u00e0 th\u00f4ng tin. M\u1ed7i tr\u1ee5c \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c ph\u1ea7n \u0111\u1ea1i di\u1ec7n cho c\u00e1c m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1ea5p, trung b\u00ecnh v\u00e0 cao. \u0110\u1ec3 s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong TOGAF, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau: X\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c quan tr\u1ecdng \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. X\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c, d\u1ef1a tr\u00ean c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i, m\u1ee5c ti\u00eau t\u01b0\u01a1ng lai v\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh. V\u1ebd m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c tr\u00ean bi\u1ec3u \u0111\u1ed3 radar, s\u1eed d\u1ee5ng tr\u1ee5c v\u00e0 ph\u1ea7n ph\u00f9 h\u1ee3p. Ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u00f3 hi\u1ec7u su\u1ea5t th\u1ea5p v\u00e0 c\u1ea7n c\u1ea3i thi\u1ec7n. S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng vi\u1ec7c x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c, bao g\u1ed3m c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n, ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft v\u00e0 th\u1eddi gian th\u1ef1c hi\u1ec7n. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar trong l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c hi\u1ec7u qu\u1ea3 h\u01a1n, cu\u1ed1i c\u00f9ng gi\u00fap t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. M\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1 T\u1ed5 ch\u1ee9c ch\u00fang t\u00f4i \u0111ang g\u1eb7p ph\u1ea3i m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u1ea5p v\u00e0 t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf cao. Ch\u00fang t\u00f4i c\u1ea7n x\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0111ang g\u00f3p ph\u1ea7n v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y, ch\u00fang t\u00f4i mu\u1ed1n th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 radar v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, bao g\u1ed3m website, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 gi\u00e1 c\u1ea3. B\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a t\u1eebng l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n, ch\u00fang t\u00f4i hy v\u1ecdng s\u1ebd x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n to\u00e0n di\u1ec7n nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i. X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT Ti\u00eau \u0111\u1ec1: K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT Dominion Tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i Tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau Kho\u1ea3ng c\u00e1ch H\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n Quy tr\u00ecnh C\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng, phi h\u1ec7 th\u1ed1ng v\u1edbi k\u1ebft qu\u1ea3 kh\u00f4ng nh\u1ea5t qu\u00e1n C\u00e1c quy tr\u00ecnh chu\u1ea9n h\u00f3a, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u1edbi k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c L\u1edbn Tri\u1ec3n khai c\u00e1c quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5 d\u1ef1a tr\u00ean ITIL; \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1c quy tr\u00ecnh m\u1edbi C\u00f4ng ngh\u1ec7 H\u1ec7 th\u1ed1ng c\u0169 v\u1edbi kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p h\u1ea1n ch\u1ebf H\u1ec7 th\u1ed1ng hi\u1ec7n \u0111\u1ea1i, t\u00edch h\u1ee3p v\u1edbi API linh ho\u1ea1t Trung b\u00ecnh Chuy\u1ec3n \u0111\u1ed5i sang n\u1ec1n t\u1ea3ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y; \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p Con ng\u01b0\u1eddi C\u00e1c \u0111\u1ed9i ng\u0169 t\u00e1ch bi\u1ec7t v\u1edbi giao ti\u1ebfp v\u00e0 h\u1ee3p t\u00e1c h\u1ea1n ch\u1ebf C\u00e1c \u0111\u1ed9i ng\u0169 li\u00ean ch\u1ee9c n\u0103ng v\u1edbi m\u1ee5c ti\u00eau chung v\u00e0 c\u00e1c k\u00eanh giao ti\u1ebfp r\u00f5 r\u00e0ng Nh\u1ecf Tri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile; th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a h\u1ee3p t\u00e1c v\u00e0 chia s\u1ebb ki\u1ebfn th\u1ee9c Th\u00f4ng tin C\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u kh\u00e1c nhau v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t Kho d\u1eef li\u1ec7u t\u1eadp trung, \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd t\u1ed1t v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u cao L\u1edbn Tri\u1ec3n khai khung qu\u1ea3n l\u00fd d\u1eef li\u1ec7u; \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ngu\u1ed3n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u Hi\u1ec7u su\u1ea5t C\u00e1ch ti\u1ebfp c\u1eadn ph\u1ea3n \u1ee9ng v\u00e0 x\u1eed l\u00fd kh\u1ea9n c\u1ea5p \u0111\u1ed1i v\u1edbi qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 C\u00e1ch ti\u1ebfp c\u1eadn ch\u1ee7 \u0111\u1ed9ng v\u00e0 ph\u00f2ng ng\u1eeba v\u1edbi ph\u00e2n t\u00edch d\u1ef1 \u0111o\u00e1n L\u1edbn Tri\u1ec3n khai c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch ho\u1ea1t \u0111\u1ed9ng CNTT (ITOA); \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1ch ti\u1ebfp c\u1eadn qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 ch\u1ee7 \u0111\u1ed9ng Ghi ch\u00fa: \u0110\u00e2y ch\u1ec9 l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch b\u1ea3ng c\u00f3 th\u1ec3 tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o. C\u00e1c gi\u00e1 tr\u1ecb v\u00e0 h\u00e0nh \u0111\u1ed9ng th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o t\u1ed5 ch\u1ee9c c\u1ee5 th\u1ec3 v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a n\u00f3. Bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c C\u00e1c gi\u00e1 tr\u1ecb trong b\u1ea3ng n\u00e0y \u0111\u01b0\u1ee3c thang \u0111i\u1ec3m t\u1eeb 1-10, trong \u0111\u00f3 1 l\u00e0 m\u1ee9c hi\u1ec7u su\u1ea5t th\u1ea5p nh\u1ea5t v\u00e0 10 l\u00e0 m\u1ee9c cao nh\u1ea5t. C\u00e1c gi\u00e1 tr\u1ecb n\u00e0y d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong b\u1ea3ng K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT. Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o b\u1eb1ng c\u00e1c gi\u00e1 tr\u1ecb n\u00e0y \u0111\u1ec3 tr\u1ef1c quan h\u00f3a m\u1ee9c hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng khu v\u1ef1c n\u0103ng l\u1ef1c. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 b\u1ea3ng bi\u1ec3u \u0111\u1ed3 radar d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong b\u1ea3ng K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT: Khu v\u1ef1c n\u0103ng l\u1ef1c Tr\u1ea1ngS\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c: M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn tr\u1ef1c quan \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t t\u1ed5 ch\u1ee9c<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":6730,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[6,8],"tags":[],"class_list":["post-6729","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agile-development","category-visual-modeling"],"yoast_head":"\nS\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c: M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn tr\u1ef1c quan \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t t\u1ed5 ch\u1ee9c - Visual Paradigm Guides Vietnamese<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/guides.visual-paradigm.com\/vn\/using-radar-charts-for-capability-based-planning-a-visual-approach-to-improving-organizational-performance\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c: M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn tr\u1ef1c quan \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t t\u1ed5 ch\u1ee9c - Visual Paradigm Guides Vietnamese\" \/>\n<meta property=\"og:description\" content=\"S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c Bi\u1ec3u \u0111\u1ed3 radar, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 bi\u1ec3u \u0111\u1ed3 nh\u1ec7n ho\u1eb7c bi\u1ec3u \u0111\u1ed3 sao, c\u00f3 th\u1ec3 h\u1eefu \u00edch cho vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong Khung ki\u1ebfn tr\u00fac c\u1ee7a T\u1ed5 ch\u1ee9c M\u1edf (TOGAF). L\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1ch th\u1ee9c c\u1ea3i thi\u1ec7n c\u00e1c n\u0103ng l\u1ef1c \u0111\u00f3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh n\u00e0y b\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang. Bi\u1ec3u \u0111\u1ed3 bao g\u1ed3m m\u1ed9t lo\u1ea1t c\u00e1c tr\u1ee5c \u0111\u1ea1i di\u1ec7n cho c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00f4ng ngh\u1ec7, con ng\u01b0\u1eddi, quy tr\u00ecnh v\u00e0 th\u00f4ng tin. M\u1ed7i tr\u1ee5c \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c ph\u1ea7n \u0111\u1ea1i di\u1ec7n cho c\u00e1c m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1ea5p, trung b\u00ecnh v\u00e0 cao. \u0110\u1ec3 s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong TOGAF, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau: X\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c quan tr\u1ecdng \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. X\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c, d\u1ef1a tr\u00ean c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i, m\u1ee5c ti\u00eau t\u01b0\u01a1ng lai v\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh. V\u1ebd m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c tr\u00ean bi\u1ec3u \u0111\u1ed3 radar, s\u1eed d\u1ee5ng tr\u1ee5c v\u00e0 ph\u1ea7n ph\u00f9 h\u1ee3p. Ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u00f3 hi\u1ec7u su\u1ea5t th\u1ea5p v\u00e0 c\u1ea7n c\u1ea3i thi\u1ec7n. S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng vi\u1ec7c x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c, bao g\u1ed3m c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n, ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft v\u00e0 th\u1eddi gian th\u1ef1c hi\u1ec7n. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar trong l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c hi\u1ec7u qu\u1ea3 h\u01a1n, cu\u1ed1i c\u00f9ng gi\u00fap t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. M\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1 T\u1ed5 ch\u1ee9c ch\u00fang t\u00f4i \u0111ang g\u1eb7p ph\u1ea3i m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u1ea5p v\u00e0 t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf cao. Ch\u00fang t\u00f4i c\u1ea7n x\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0111ang g\u00f3p ph\u1ea7n v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y, ch\u00fang t\u00f4i mu\u1ed1n th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 radar v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, bao g\u1ed3m website, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 gi\u00e1 c\u1ea3. B\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a t\u1eebng l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n, ch\u00fang t\u00f4i hy v\u1ecdng s\u1ebd x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n to\u00e0n di\u1ec7n nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i. X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT Ti\u00eau \u0111\u1ec1: K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT Dominion Tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i Tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau Kho\u1ea3ng c\u00e1ch H\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n Quy tr\u00ecnh C\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng, phi h\u1ec7 th\u1ed1ng v\u1edbi k\u1ebft qu\u1ea3 kh\u00f4ng nh\u1ea5t qu\u00e1n C\u00e1c quy tr\u00ecnh chu\u1ea9n h\u00f3a, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u1edbi k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c L\u1edbn Tri\u1ec3n khai c\u00e1c quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5 d\u1ef1a tr\u00ean ITIL; \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1c quy tr\u00ecnh m\u1edbi C\u00f4ng ngh\u1ec7 H\u1ec7 th\u1ed1ng c\u0169 v\u1edbi kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p h\u1ea1n ch\u1ebf H\u1ec7 th\u1ed1ng hi\u1ec7n \u0111\u1ea1i, t\u00edch h\u1ee3p v\u1edbi API linh ho\u1ea1t Trung b\u00ecnh Chuy\u1ec3n \u0111\u1ed5i sang n\u1ec1n t\u1ea3ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y; \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p Con ng\u01b0\u1eddi C\u00e1c \u0111\u1ed9i ng\u0169 t\u00e1ch bi\u1ec7t v\u1edbi giao ti\u1ebfp v\u00e0 h\u1ee3p t\u00e1c h\u1ea1n ch\u1ebf C\u00e1c \u0111\u1ed9i ng\u0169 li\u00ean ch\u1ee9c n\u0103ng v\u1edbi m\u1ee5c ti\u00eau chung v\u00e0 c\u00e1c k\u00eanh giao ti\u1ebfp r\u00f5 r\u00e0ng Nh\u1ecf Tri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile; th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a h\u1ee3p t\u00e1c v\u00e0 chia s\u1ebb ki\u1ebfn th\u1ee9c Th\u00f4ng tin C\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u kh\u00e1c nhau v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t Kho d\u1eef li\u1ec7u t\u1eadp trung, \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd t\u1ed1t v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u cao L\u1edbn Tri\u1ec3n khai khung qu\u1ea3n l\u00fd d\u1eef li\u1ec7u; \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ngu\u1ed3n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u Hi\u1ec7u su\u1ea5t C\u00e1ch ti\u1ebfp c\u1eadn ph\u1ea3n \u1ee9ng v\u00e0 x\u1eed l\u00fd kh\u1ea9n c\u1ea5p \u0111\u1ed1i v\u1edbi qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 C\u00e1ch ti\u1ebfp c\u1eadn ch\u1ee7 \u0111\u1ed9ng v\u00e0 ph\u00f2ng ng\u1eeba v\u1edbi ph\u00e2n t\u00edch d\u1ef1 \u0111o\u00e1n L\u1edbn Tri\u1ec3n khai c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch ho\u1ea1t \u0111\u1ed9ng CNTT (ITOA); \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1ch ti\u1ebfp c\u1eadn qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 ch\u1ee7 \u0111\u1ed9ng Ghi ch\u00fa: \u0110\u00e2y ch\u1ec9 l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch b\u1ea3ng c\u00f3 th\u1ec3 tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o. C\u00e1c gi\u00e1 tr\u1ecb v\u00e0 h\u00e0nh \u0111\u1ed9ng th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o t\u1ed5 ch\u1ee9c c\u1ee5 th\u1ec3 v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a n\u00f3. Bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c C\u00e1c gi\u00e1 tr\u1ecb trong b\u1ea3ng n\u00e0y \u0111\u01b0\u1ee3c thang \u0111i\u1ec3m t\u1eeb 1-10, trong \u0111\u00f3 1 l\u00e0 m\u1ee9c hi\u1ec7u su\u1ea5t th\u1ea5p nh\u1ea5t v\u00e0 10 l\u00e0 m\u1ee9c cao nh\u1ea5t. C\u00e1c gi\u00e1 tr\u1ecb n\u00e0y d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong b\u1ea3ng K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT. Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o b\u1eb1ng c\u00e1c gi\u00e1 tr\u1ecb n\u00e0y \u0111\u1ec3 tr\u1ef1c quan h\u00f3a m\u1ee9c hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng khu v\u1ef1c n\u0103ng l\u1ef1c. 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Visual Paradigm Guides Vietnamese","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/guides.visual-paradigm.com\/vn\/using-radar-charts-for-capability-based-planning-a-visual-approach-to-improving-organizational-performance\/","og_locale":"vi_VN","og_type":"article","og_title":"S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c: M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn tr\u1ef1c quan \u0111\u1ec3 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t t\u1ed5 ch\u1ee9c - Visual Paradigm Guides Vietnamese","og_description":"S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c Bi\u1ec3u \u0111\u1ed3 radar, c\u00f2n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 bi\u1ec3u \u0111\u1ed3 nh\u1ec7n ho\u1eb7c bi\u1ec3u \u0111\u1ed3 sao, c\u00f3 th\u1ec3 h\u1eefu \u00edch cho vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong Khung ki\u1ebfn tr\u00fac c\u1ee7a T\u1ed5 ch\u1ee9c M\u1edf (TOGAF). L\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c bao g\u1ed3m vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1ch th\u1ee9c c\u1ea3i thi\u1ec7n c\u00e1c n\u0103ng l\u1ef1c \u0111\u00f3 \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh n\u00e0y b\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a c\u00e1c n\u0103ng l\u1ef1c c\u1ee7a t\u1ed5 ch\u1ee9c v\u00e0 m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a ch\u00fang. Bi\u1ec3u \u0111\u1ed3 bao g\u1ed3m m\u1ed9t lo\u1ea1t c\u00e1c tr\u1ee5c \u0111\u1ea1i di\u1ec7n cho c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 c\u00f4ng ngh\u1ec7, con ng\u01b0\u1eddi, quy tr\u00ecnh v\u00e0 th\u00f4ng tin. M\u1ed7i tr\u1ee5c \u0111\u01b0\u1ee3c chia th\u00e0nh c\u00e1c ph\u1ea7n \u0111\u1ea1i di\u1ec7n cho c\u00e1c m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t kh\u00e1c nhau, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1ea5p, trung b\u00ecnh v\u00e0 cao. \u0110\u1ec3 s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c trong TOGAF, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau: X\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c quan tr\u1ecdng \u0111\u1ed1i v\u1edbi vi\u1ec7c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a t\u1ed5 ch\u1ee9c. X\u00e1c \u0111\u1ecbnh m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c, d\u1ef1a tr\u00ean c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i, m\u1ee5c ti\u00eau t\u01b0\u01a1ng lai v\u00e0 ti\u00eau chu\u1ea9n ng\u00e0nh. V\u1ebd m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t cho m\u1ed7i l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c tr\u00ean bi\u1ec3u \u0111\u1ed3 radar, s\u1eed d\u1ee5ng tr\u1ee5c v\u00e0 ph\u1ea7n ph\u00f9 h\u1ee3p. Ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u00f3 hi\u1ec7u su\u1ea5t th\u1ea5p v\u00e0 c\u1ea7n c\u1ea3i thi\u1ec7n. S\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 \u0111\u1ec3 \u0111\u1ecbnh h\u01b0\u1edbng vi\u1ec7c x\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c, bao g\u1ed3m c\u00e1c h\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n, ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft v\u00e0 th\u1eddi gian th\u1ef1c hi\u1ec7n. B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng bi\u1ec3u \u0111\u1ed3 radar trong l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c, c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i c\u1ee7a m\u00ecnh v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 th\u1ef1c hi\u1ec7n c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c hi\u1ec7u qu\u1ea3 h\u01a1n, cu\u1ed1i c\u00f9ng gi\u00fap t\u1ed5 ch\u1ee9c \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau c\u1ee7a m\u00ecnh. M\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1 T\u1ed5 ch\u1ee9c ch\u00fang t\u00f4i \u0111ang g\u1eb7p ph\u1ea3i m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng th\u1ea5p v\u00e0 t\u1ef7 l\u1ec7 kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf cao. Ch\u00fang t\u00f4i c\u1ea7n x\u00e1c \u0111\u1ecbnh c\u00e1c l\u0129nh v\u1ef1c trong ho\u1ea1t \u0111\u1ed9ng kinh doanh \u0111ang g\u00f3p ph\u1ea7n v\u00e0o nh\u1eefng v\u1ea5n \u0111\u1ec1 n\u00e0y v\u00e0 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ebf ho\u1ea1ch \u0111\u1ec3 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. \u0110\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y, ch\u00fang t\u00f4i mu\u1ed1n th\u1ef1c hi\u1ec7n ph\u00e2n t\u00edch bi\u1ec3u \u0111\u1ed3 radar v\u1ec1 c\u00e1c n\u0103ng l\u1ef1c ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, bao g\u1ed3m website, d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 gi\u00e1 c\u1ea3. B\u1eb1ng c\u00e1ch tr\u1ef1c quan h\u00f3a m\u1ee9c \u0111\u1ed9 hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i c\u1ee7a t\u1eebng l\u0129nh v\u1ef1c n\u0103ng l\u1ef1c v\u00e0 x\u00e1c \u0111\u1ecbnh c\u00e1c khu v\u1ef1c c\u1ea7n c\u1ea3i thi\u1ec7n, ch\u00fang t\u00f4i hy v\u1ecdng s\u1ebd x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n to\u00e0n di\u1ec7n nh\u1eb1m gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 v\u1ec1 s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i. X\u00e2y d\u1ef1ng k\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT Ti\u00eau \u0111\u1ec1: K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT Dominion Tr\u1ea1ng th\u00e1i hi\u1ec7n t\u1ea1i Tr\u1ea1ng th\u00e1i m\u1ee5c ti\u00eau Kho\u1ea3ng c\u00e1ch H\u00e0nh \u0111\u1ed9ng c\u1ea7n th\u1ef1c hi\u1ec7n Quy tr\u00ecnh C\u00e1c quy tr\u00ecnh th\u1ee7 c\u00f4ng, phi h\u1ec7 th\u1ed1ng v\u1edbi k\u1ebft qu\u1ea3 kh\u00f4ng nh\u1ea5t qu\u00e1n C\u00e1c quy tr\u00ecnh chu\u1ea9n h\u00f3a, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u1edbi k\u1ebft qu\u1ea3 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c L\u1edbn Tri\u1ec3n khai c\u00e1c quy tr\u00ecnh v\u00e0 c\u00f4ng c\u1ee5 d\u1ef1a tr\u00ean ITIL; \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1c quy tr\u00ecnh m\u1edbi C\u00f4ng ngh\u1ec7 H\u1ec7 th\u1ed1ng c\u0169 v\u1edbi kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p h\u1ea1n ch\u1ebf H\u1ec7 th\u1ed1ng hi\u1ec7n \u0111\u1ea1i, t\u00edch h\u1ee3p v\u1edbi API linh ho\u1ea1t Trung b\u00ecnh Chuy\u1ec3n \u0111\u1ed5i sang n\u1ec1n t\u1ea3ng d\u1ef1a tr\u00ean \u0111\u00e1m m\u00e2y; \u0111\u1ea7u t\u01b0 v\u00e0o ph\u1ea7n m\u1ec1m t\u00edch h\u1ee3p Con ng\u01b0\u1eddi C\u00e1c \u0111\u1ed9i ng\u0169 t\u00e1ch bi\u1ec7t v\u1edbi giao ti\u1ebfp v\u00e0 h\u1ee3p t\u00e1c h\u1ea1n ch\u1ebf C\u00e1c \u0111\u1ed9i ng\u0169 li\u00ean ch\u1ee9c n\u0103ng v\u1edbi m\u1ee5c ti\u00eau chung v\u00e0 c\u00e1c k\u00eanh giao ti\u1ebfp r\u00f5 r\u00e0ng Nh\u1ecf Tri\u1ec3n khai c\u00e1c ph\u01b0\u01a1ng ph\u00e1p Agile; th\u00fac \u0111\u1ea9y v\u0103n h\u00f3a h\u1ee3p t\u00e1c v\u00e0 chia s\u1ebb ki\u1ebfn th\u1ee9c Th\u00f4ng tin C\u00e1c ngu\u1ed3n d\u1eef li\u1ec7u kh\u00e1c nhau v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng kh\u00f4ng \u0111\u1ed3ng nh\u1ea5t Kho d\u1eef li\u1ec7u t\u1eadp trung, \u0111\u01b0\u1ee3c qu\u1ea3n l\u00fd t\u1ed1t v\u1edbi ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u cao L\u1edbn Tri\u1ec3n khai khung qu\u1ea3n l\u00fd d\u1eef li\u1ec7u; \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 ngu\u1ed3n l\u1ef1c ch\u1ea5t l\u01b0\u1ee3ng d\u1eef li\u1ec7u Hi\u1ec7u su\u1ea5t C\u00e1ch ti\u1ebfp c\u1eadn ph\u1ea3n \u1ee9ng v\u00e0 x\u1eed l\u00fd kh\u1ea9n c\u1ea5p \u0111\u1ed1i v\u1edbi qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 C\u00e1ch ti\u1ebfp c\u1eadn ch\u1ee7 \u0111\u1ed9ng v\u00e0 ph\u00f2ng ng\u1eeba v\u1edbi ph\u00e2n t\u00edch d\u1ef1 \u0111o\u00e1n L\u1edbn Tri\u1ec3n khai c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch ho\u1ea1t \u0111\u1ed9ng CNTT (ITOA); \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean v\u1ec1 c\u00e1ch ti\u1ebfp c\u1eadn qu\u1ea3n l\u00fd s\u1ef1 c\u1ed1 ch\u1ee7 \u0111\u1ed9ng Ghi ch\u00fa: \u0110\u00e2y ch\u1ec9 l\u00e0 m\u1ed9t v\u00ed d\u1ee5 v\u1ec1 c\u00e1ch b\u1ea3ng c\u00f3 th\u1ec3 tr\u00f4ng nh\u01b0 th\u1ebf n\u00e0o. C\u00e1c gi\u00e1 tr\u1ecb v\u00e0 h\u00e0nh \u0111\u1ed9ng th\u1ef1c t\u1ebf c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y thu\u1ed9c v\u00e0o t\u1ed5 ch\u1ee9c c\u1ee5 th\u1ec3 v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a n\u00f3. Bi\u1ec3u \u0111\u1ed3 radar cho l\u1eadp k\u1ebf ho\u1ea1ch d\u1ef1a tr\u00ean n\u0103ng l\u1ef1c C\u00e1c gi\u00e1 tr\u1ecb trong b\u1ea3ng n\u00e0y \u0111\u01b0\u1ee3c thang \u0111i\u1ec3m t\u1eeb 1-10, trong \u0111\u00f3 1 l\u00e0 m\u1ee9c hi\u1ec7u su\u1ea5t th\u1ea5p nh\u1ea5t v\u00e0 10 l\u00e0 m\u1ee9c cao nh\u1ea5t. C\u00e1c gi\u00e1 tr\u1ecb n\u00e0y d\u1ef1a tr\u00ean th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong b\u1ea3ng K\u1ebf ho\u1ea1ch c\u1ea3i thi\u1ec7n n\u0103ng l\u1ef1c cho ho\u1ea1t \u0111\u1ed9ng CNTT. Bi\u1ec3u \u0111\u1ed3 radar c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o b\u1eb1ng c\u00e1c gi\u00e1 tr\u1ecb n\u00e0y \u0111\u1ec3 tr\u1ef1c quan h\u00f3a m\u1ee9c hi\u1ec7u su\u1ea5t hi\u1ec7n t\u1ea1i v\u00e0 m\u1ee5c ti\u00eau c\u1ee7a t\u1eebng khu v\u1ef1c n\u0103ng l\u1ef1c. 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