Month: November 2023

Introduction Business Process Model and Notation (BPMN) is a powerful tool that allows organizations to visually represent and analyze their business processes. In this article, we'll explore BPMN through the lens of an example – the distilled water delivery process of The True Aqua Distilled Water Company. Understanding the Current Process: The True Aqua Distilled Water Company aims to increase its market share by optimizing its distilled water ordering process. Currently, customers can place orders either through a hotline or via email, with 90% of orders coming from phone calls and 10% from…continue reading →